OIC Housing Services

21/10/2026

Trading Standards has received reports of a scam email claiming to be from Revenues or Local Government Accounts at Orkney Islands Council. The email says you’re due a refund and asks you to click a link to arrange it.

The email is very convincing and gives believable reasons why a refund might be due, such as:

- Moving to a different property during the Council Tax year
- A reduction or reassessment of your Council Tax liability
- A new entitlement to a discount, exemption or reduction
- Payments that were higher than the amount due

The Council has not sent this email.

- Do not click on the link
- Forward the email to [email protected] if you can
- Delete it

If you’re unsure about or have any concerns about correspondence claiming to be from the Council, don’t use the links or contact details in it. Get in touch with Trading Standards by calling 01856 873535 or by emailing [email protected].

20/10/2026

01/09/2026

Thought about volunteering in your community but not sure where to start? 🤔

Community Learning & Development Orkney's six-week Get Ready to Volunteer programme gives you the information and contacts to kickstart your volunteering journey!

Over the six weeks you'll explore what volunteering could do for you, discover local support and opportunities, learn what's involved in being a volunteer, meet organisations already looking for helpers, and take part in a group volunteering session together.

Sessions run every Wednesday from 9 September to 14 October, 1 to 2.30pm, at The Hub Orkney.

To sign up, get in touch with [email protected].

28/08/2026

If you're due a payment on Monday 31 August, you will usually receive it by the end of Friday 28 August because of the bank holiday.

Best Start Foods payments are not affected.

All other payment dates will stay the same.

Our phone lines and web-chat will be open as usual on Monday 31 August.

26/08/2026

Thought about volunteering in your community, but not sure where to start? Then come along to our six-week programme that will provide you with contacts and information to kickstart your volunteering journey!

All Sessions will be held at The Hub, Albert Street on:
02/09/2026 - 1:00pm to 2:30pm
09/09/2026 - 1:00pm to 2:30pm
16/09/2026 - 1:00pm to 2:30pm
23/09/2026 - 1:00pm to 2:30pm
30/09/2026 - 1:00pm to 2:30pm
07/10/2026 - 1:00pm to 2:30pm

To sign up, please email: [email protected]

25/08/2026

⚠️ Emergency out of hours repairs - our number has changed

Council tenants: if you need to report an emergency repair outside our normal office hours, please call 01856 886 308.

The previous number, 01856 873430, is not in use. If you have it saved in your phone, please update it.

Please only call for genuine emergencies - for example a burst pipe that will cause flooding if it isn't dealt with straight away.

For all other repairs during office hours, call Customer Services on 01856 873535.

Full details: https://bit.ly/4wMDME4

20/08/2026

We have moved again, please share!

11/08/2026

SDS and CLDE are delivering a six-week employability programme at the Hub starting on Tuesday 18th August. The programme is open to anyone 16+ (who has left school) and will run each week on Tuesdays from 10am to 2.30pm.

The programme will cover a range of topics, including:
• Identifying and evidencing transferrable skills
• Job searching
• Writing a CV
• Completing an application and writing a personal profile
• Preparing for interview

Spaces are limited, so please get in touch to book.