Hertfordshire Careline

27/08/2026

Join Hertfordshire Police and partners at a free cybercrime and fraud prevention event near you. Learn how to protect yourself online, spot scams, avoid rogue traders, and get practical advice on staying safe.

- Hatfield Library – 7th October 2026 | 10.45am - 2.15pm
- Hoddesdon Library – 16th October 2026 | 10.45am - 2.15pm
- Croxley Green Library – 4th November 2026 | 10.45am - 2.15pm

25/08/2026

19/08/2026

When someone you care about lives alone or is becoming more vulnerable due to age, illness, a fall, or a recent hospital stay, it's natural to worry about their safety and wellbeing.

With a Herts Careline community alarm, help is available 24 hours a day, 365 days a year, at the touch of a button for just £20 per month. Families gain peace of mind, while loved ones can continue living independently in the comfort of their own home.

Watch our video to see how Herts Careline can make a real difference.

18/08/2026

When your service receives a review like this...

5/5 from me - literally saved my life.

“I’ve been with Herts Careline for a few years now and I cannot recommend them enough. They actually saved my life before when I needed help in a seizure. I couldn’t respond and they instantly called 999 which was so lucky and that’s why I trust them.

Any time I’ve pressed for help, whether it’s been medical or just needing help to understand the tech, they’ve been brilliant. They’ve been so supportive with my epilepsy, learning disability, autism, and also with my mental health. They also understand my disabilities and health needs really well, and are always patient and respectful.

The staff are kind, friendly and treat you like a person not just a number. I feel so much safer knowing they’re there 24/7. Thank you, Herts Careline❤️"

11/08/2026

Whether you’re home or away this August, you can still fit in some exercise. Positive Movement is an hour of gentle, exercise — ideal if you prefer something calm and supportive.

Classes in Hertfordshire:
✅ Every Monday, 2pm - 3pm, Baldock Community Centre, SG7 6DH
✅ Every Tuesday, 1pm - 2pm, The Sadie Centre, SG6 3NA
✅Every Wednesday, 3.30pm - 4.30pm, Hampson Park Community Centre, SG1 5QU
✅ Online Class delivered via Zoom every Tuesday, 10am - 11am

Booking link for online sessions: https://shorturl.at/dTcbZ

For enquiries or to register for an online class please email: [email protected] or call 07957 961984

08/08/2026

✨ Ready to make your shopping days in Watford easier? ✨

If crowded buses and carrying heavy bags has you feeling worn out, we’ve got just the thing for you.

🚐➡️ Hop on our Shopper bus, a convenient stress-free way to get to the shops and back. Say goodbye to bus stops and confusing routes. Just a smooth, simple trip designed for anyone who finds public transport tricky.

Our Watford Shopper Buses will pick you up and get you back home safely, covering Callowland, Central, Holywell, Leggatts, Meriden, Nascot, Oxhey Park, Stanborough, Tudor, Woodside and Vicarage.

💵 Does it cost anything?
To use this service, you need to become a member - Our membership is £10 per year (September to August term). Once a member, fares are:
✔️ Return journey: £6
✔️ Single journey: £3
✔️ Carers: £2 return / £1 single

➡️ Email your details (name, contact info, trip time/location, and special requirements) to: 📩 [email protected]
Or give us a call: 📞 01727 649980 (Mon-Fri, 8 AM–4 PM) if you'd prefer to speak to someone directly.

27/07/2026

Advance Notice: Planned Herts Careline software updates – from 29 July 2026
In preparation for the national Analogue to Digital switchover, Herts Careline has arranged a programme of further major updates to our control room software systems.
The dates include:
• Wednesday 29 July
• Monday 3 August
• Tuesday 4 August
• Thursday 6 August
During this period, the Herts Careline service will continue to operate as usual. Calls will still be answered; however, they may take a little longer to connect.

You can make test calls as usual if you wish.

Thank you for your support and co-operation.

24/07/2026

A yellow heat-health alert is in place across parts of England until 9am on Sunday. Hot weather will be great for some of us, but it can put some people’s health at risk - particularly those over 65, babies and young children under 5.

Learn about helping others cope in hot weather.

➡️ https://www.nhs.uk/live-well/seasonal-health/heatwave-how-to-cope-in-hot-weather/

20/07/2026

Going on holiday this summer? Let Herts Careline help keep your loved one safe.

If you're planning a holiday and usually care for a family member, it's natural to worry about how they'll manage while you're away.

Herts Careline's community alarm and telecare service, can provide reassurance for both you and your loved one. By wearing a small pendant alarm, they can call for help 24 hours a day if they feel unwell, have a fall, or need help.

Enjoy your well-deserved break knowing support is available at the press of a button.

Find out more https://www.care-line.co.uk/services/community-alarm.aspx

Herts Careline is an award-winning community alarm and telecare service. We've been giving people the freedom to live independently in their own home since 1982.

17/07/2026

The Government has announced its decision on the future of Hertfordshire's councils as part of its Local Government Reorganisation programme.

From April 2028, the existing 11 county, district and borough councils across Hertfordshire will be replaced by four unitary authorities.

You may be wondering what this means for the Herts Careline service. The key message is that nothing is changing for now. We will continue to deliver our services as normal and remain focused on providing an essential lifeline to the people who rely on us.

Current customers should continue using their community alarm and telecare service as usual, and professionals can continue to refer people to Herts Careline in the normal way. Anyone considering joining our service should also continue to do so with confidence.

To find out more about the Government's preferred option and the timeline for Local Government Reorganisation, visit the Hertfordshire LGR website.