10/06/2026
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Fel Cynghorydd Gwasanaethau Cwsmeriaid, byddwch yn sicrhau bod pob ymholiad yn cael ei nodi'n gywir a'i fod, cyn belled ag y bo modd, yn cael ei ddatrys yn effeithiol yn y pwynt cyswllt cyntaf, trwy gymryd perchnogaeth o'r ymholiad / problem hyd at bwynt datrys yn unol â chytundebau darparu gwasanaeth gyda'r adrannau perthnasol. Os ydych chi'n gallu cyfathrebu'n effeithiol yn y Gymraeg a'r Saesneg ac yn meddu ar safon dda o addysg hyd at lefel TGAU, edrychwch ymhellach ar y cyfle isod!
➡Mae'r ddolen uniongyrchol i'r rôl ar gael yn yr adran sylwadau isod
As a Customer Services Advisor you will ensure that all enquiries are correctly identified and that they are, so far as possible, resolved effectively at the first point of contact, by taking ownership of the enquiry / problem through to a resolution point in accordance with service delivery agreements with relevant departments. If you are able to communicate effectively in both Welsh and English and hold a good standard of education to GCSE level, take a further look at the opportunity below!
➡The direct link to the role is available in the comments section below