Public Protection - Kent

Public Protection - Kent We provide alerts, information and advice from all Community Protection services who collectively work

Public Protection is made up of a group of services including Trading Standards, Community Safety, Scientific Services and Coroners. The aim of our page is to provide alerts, information and advice from all these services who collectively work to maintain safe and protected communities in Kent. If you need advice about a consumer issue or need to report a business, trader or product pleas

e contact the Citizens Advice consumer service on 0808 223 1133. www.citizensadvice.org.uk/consumer/

If you need information about any service provided by Kent County Council please visit the website at www.kent.gov.uk where you can make reports, contact us and find more information.

⚠️ Arran Fine Foods recalls Caramelised Red Onion Chutney because it may contain pieces of metal.🔴 Product details:Pac...
02/06/2026

⚠️ Arran Fine Foods recalls Caramelised Red Onion Chutney because it may contain pieces of metal.

🔴 Product details:
Pack size: 195g
Best before: 25 November 2028, 07 January 2029, 14 January 2029, 15 January 2029, 26 January 2029, 27 January 2029, 02 February 2029, 03 February 2029,

Pack size: 1.35kg
Best before: 07 July 2027, 28 July 2027, 09 August 2027, 16 August 2027, 17 August 2027, 28 April 2027, 29 April 2027

✅Advice for consumers
If you have bought this product do not consume it. Instead, return it to the store from where it was purchased for a full refund.

➡️More information: https://loom.ly/CcMB6GQ

⚠️ – Doorstep criminals active! We’ve had reports of criminals going door to door in Ashford and Gravesend pressuring ...
02/06/2026

⚠️ – Doorstep criminals active! We’ve had reports of criminals going door to door in Ashford and Gravesend pressuring residents into paying thousands for unnecessary roofing work.

🚫 Do NOT engage with cold callers. Legitimate traders don’t turn up uninvited.

📞 If someone comes to your door or you see suspicious people going door to door, report it:
➡️ CrimeStoppers (100% anonymous): 0800 555 111 or https://loom.ly/es89zdQ
➡️ If they refuse to leave or act aggressively, call 999.
➡️ For advice: Citizens Advice: 0808 223 1133

✅ Need work done? Use a safe local traders from KCC Trading Standards Checked: https://loom.ly/CAsm6xA

📣 Please warn vulnerable friends, neighbours and family.

⚠️ Maxi-Cosi Family Fix Slide Pro Car Seat Base presenting a risk of injuries.The indicator which shows whether the se...
02/06/2026

⚠️ Maxi-Cosi Family Fix Slide Pro Car Seat Base presenting a risk of injuries.

The indicator which shows whether the seat is correctly fitted may display ‘green’ even when the car seat is not fully attached to the base.

🔴Product Details
Brand: Maxi-Cosi
Item Reference: 8065057110
Product Manufacturing Dates: 6 September 2025 – 24 March 2026

✅Advice for consumers
Stop using the product immediately. To check if your product is affected please visit: https://loom.ly/UdWGRzQ

➡️ More information: https://loom.ly/gJCZwh4

⚠️ Joolz Aer2 Car Seat Adapter Set (serial number starting with NL311-) presenting a risk of injuries.The car seat ada...
01/06/2026

⚠️ Joolz Aer2 Car Seat Adapter Set (serial number starting with NL311-) presenting a risk of injuries.

The car seat adapter may not lock properly, which may cause the car seat to detach from the stroller and fall.

🔴Product Details
Brand: Joolz
Article Code: 320400
Barcode 8715688096512
Serial Number: The Joolz Aer2 Car Seat Adapter Set starts with serial number NL311-
Sales Period: The affected products were sold between June 2025 and May 2026.

✅Advice for consumers
Stop using the product immediately. For refund and replacement information please visit: https://loom.ly/Kp4JpM0

➡️ More information: https://loom.ly/4EBIMYs

⚠️ Gü recalls Gü Double Sea Salted Caramel Frozen Dessert because of undeclared hazelnuts (nuts) and soya.🔴 Product de...
01/06/2026

⚠️ Gü recalls Gü Double Sea Salted Caramel Frozen Dessert because of undeclared hazelnuts (nuts) and soya.

🔴 Product details:
Pack size: 2 x 85g
Lot number: 126135
Best before: 30 June 2027

✅Advice for consumers
If you have bought this product and have an allergy to hazelnuts (nuts) and/or soya do not eat it. Instead return it to the store from where it was bought for a full refund. No receipt required.

➡️More information: https://loom.ly/xt8uQH4

⚠️ If your waste is fly tipped and traced back to you, you could receive a fine of up to £600 - even if you didn’t dump ...
01/06/2026

⚠️ If your waste is fly tipped and traced back to you, you could receive a fine of up to £600 - even if you didn’t dump it yourself ⚠️

Before you pay anyone to take your waste away, make sure to check that they have a Waste Carriers Licence via the Environment Agency website, ask for a Waste Transfer Note (so you know where it’s going) and jot down their vehicle registration.

These small steps offer reassurance that you’re protected from any dodgy deals 😅

If in doubt, walk away – it’s not worth the risk!

For practical tips on how you can check if a waste carrier is legit, visit: kent.gov.uk/flytipping

Fly tipping isn’t just illegal - it damages Kent’s countryside, harms wildlife and turns public spaces into eyesores.Cle...
30/05/2026

Fly tipping isn’t just illegal - it damages Kent’s countryside, harms wildlife and turns public spaces into eyesores.

Clearing dumped waste costs taxpayers millions each year - money that could be spent on important local services. Most residents care deeply about where they live and want to keep their local area clean and safe 💚

When paying someone to dispose of your waste, always check that they have a Waste Carriers Licence via the Environment Agency website, ask for a Waste Transfer Note (so you know where it’s going) and jot down their vehicle registration.

By choosing legal disposal routes and doing the right checks, you’re helping to protect your community and the places we all value 🤝

For practical tips on how you can check if a waste carrier is legit, find out more at: kent.gov.uk/flytipping

⚠️ One Living recalls Organic Raspberry & Pomegranate Kombucha because the bottle caps may pop off unexpectedly.🔴 Prod...
29/05/2026

⚠️ One Living recalls Organic Raspberry & Pomegranate Kombucha because the bottle caps may pop off unexpectedly.

🔴 Product details:
Pack size: 330ml
Best before: 14 December 2026

✅Advice for consumers
If you have bought this product do not try to open it or return it to the store. Instead, avoid any unnecessary handling of the product and safely dispose of it in an external waste bin. Please contact One Living at [email protected] with proof of purchase for a full refund.

➡️More information: https://loom.ly/gKNsjas

💛 Following the recent Mental Health Awareness Week, KCC Community Wardens Jason Gordon, Karl Aylett and their Team Le...
29/05/2026

💛 Following the recent Mental Health Awareness Week, KCC Community Wardens Jason Gordon, Karl Aylett and their Team Leader, as well as KCC Positive Wellbeing Development Officer Hannah Jones joined a multi-agency event at a local college in Thanet to support young residents and promote positive wellbeing.

😊 The team shared advice, answered questions and signposted students to local support, helping them feel informed, supported and more connected to their community.

🌟 It was a great chance to show how Wardens help people stay well and know where to turn for support.

Wardens create stronger, safer communities. Find your local warden https://loom.ly/qTDIApk

⚠️ Scammers have been contacting residents about their solar panels.They are making unexpected phone calls, often foll...
28/05/2026

⚠️ Scammers have been contacting residents about their solar panels.

They are making unexpected phone calls, often followed by a visit the next day. They claim to be working with major utility companies and warn that your solar panels may have safety issues.

⚠️ This is likely a scam designed to cause alarm and pressure you into unnecessary work or payments.

What to do:
🚨Be cautious of unexpected calls or doorstep visits
❌Do not agree to inspections or work on the spot
❌Do not share personal or financial details
✅Always check the identity of the company independently

If you’re unsure, always get advice before taking any action.

➡️ Report to:
Citizens Advice Consumer Helpline: https://loom.ly/5j18s4U
Kent Police: https://loom.ly/kg53yqQ

Address

County Hall
Maidstone
ME141XX

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448082231133

Website

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