25/08/2026
🚨Common Benefit and Welfare Scams to Be Aware Of🚨
1. Fraudulent Universal Credit Messages
Scammers often pretend to be from or have previously worked for the Department for Work and Pensions (DWP), claiming that you are entitled to increased Universal Credit payments, a special grant, or additional financial support. They may then ask for a fee to release the money or request sensitive information such as your National Insurance number.
Things to look out for:
🚨 Unexpected emails, texts, or phone calls about benefit increases.
🚨 Requests for upfront payments to access financial support.
🚨 Anyone asking for personal details without clear verification.
🚨 Remember, genuine government departments will not contact you unexpectedly to request money or sensitive information.
2. Paid Benefit Application Services
Some criminals advertise services that claim to help people apply for benefits such as Housing Benefit, Personal Independence Payment (PIP), or Employment and Support Allowance (ESA). They often charge a fee and may promise a quicker decision or guaranteed success.
Things to look out for:
🚨 Claims that they can fast-track your application.
🚨 Requests for payment before support is provided.
🚨 Promises of guaranteed benefit awards.
Benefit applications can be completed free of charge through official government channels. Advice and support are also available from trusted organisations.
Your local council and Citizens Advice provides guidance on a wide range of welfare and financial wellbeing matters. They can help you check your benefit entitlement, complete application forms, and apply for concessions and additional support.
3. Pension Credit Fraud
Older adults are frequently targeted by scammers who claim they can help them access additional Pension Credit payments. These fraudsters may ask for a processing fee or request bank account details and other confidential information.
Things to look out for:
🚨 Unsolicited calls or messages about Pension Credit.
🚨 Requests for payment to process a claim.
🚨 Pressure to provide banking information over the phone.
If you're unsure whether a contact is genuine, end the conversation and verify the information through official channels.
