Merthyr Tydfil Housing Association

Merthyr Tydfil Housing Association Merthyr Tydfil Housing Association provides homes exclusively for people wishing to live in Merthyr Tydfil.

Please note that this page is not intended for you to report maintenance or housing issues. If you have any problems please contact us on 01685 352800. We do welcome constructive criticism and complaints and we will do our best to address these concerns promptly. Please note that our office opening hours are 9.30am to 4.30pm and we may not be able to give you an answer straight away.

🚨 Missed appointmentsLast month, 14 appointments for our MSO team and contractors were missed, costing £420 — money that...
01/09/2026

🚨 Missed appointments

Last month, 14 appointments for our MSO team and contractors were missed, costing £420 — money that could have been spent on services for our tenants.

We understand that plans can change. If you can’t make your appointment, please let us know as soon as possible so we can offer the slot to someone else.

📞 Call 01685 352800 and select Option 1.

Thank you for helping us make the best use of our services and support more tenants.

If you’re concerned about your heating bills or struggling with costs, reach out to us today. Friendly advice, support a...
01/09/2026

If you’re concerned about your heating bills or struggling with costs, reach out to us today. Friendly advice, support and practical help are just a message away.

Contact us now for help and support 01685 352 800

01/09/2026

📞 Did you know our phone lines are busiest between 9:30am and 10:30am, Monday to Friday?

If your call isn’t urgent, we kindly ask that you contact us outside of this time to avoid long wait times. 👍

You can also get in touch with us easily by email:
🔧 To report a repair: [email protected]
📬 For general enquiries: [email protected]

Thanks for helping us keep things running smoothly! 🙌

🌬️💧 Stop Condensation Before It Turns Into Mould! 🦠🚫You may not see it, but moisture is always in the air — and when tha...
31/08/2026

🌬️💧 Stop Condensation Before It Turns Into Mould! 🦠🚫
You may not see it, but moisture is always in the air — and when that warm air hits a cold surface, it turns into condensation. That’s how black mould starts creeping in on windows, walls, and behind furniture!

Don't let it take over your home — check out these simple tips to keep it at bay:
🛁 Run cold water first before filling the bath (reduces steam by 90%!)
👕 Avoid drying clothes on radiators
🍲 Cook with pan lids on
🪟 Open windows and vents for airflow
💨 Use your extractor fans
🌡️ Keep your home at a steady, recommended temperature
💦 Try crystal moisture traps — cheap and effective!
🧽 Regularly wipe moisture off windows and sills
🕵️‍♂️ Look out for cold spots and damp corners — prevention is key!
✅ Stay ahead of the mould by checking out our website for more details https://www.mtha.org.uk/tenant-area/damp-and-mould/

Our offices are closed for the August bank holiday. Normal hours will resume on Tuesday the 1st of September at 9.30am☎...
28/08/2026

Our offices are closed for the August bank holiday. Normal hours will resume on Tuesday the 1st of September at 9.30am

☎☎In the case of an emergency please note the telephone numbers below: ☎☎

Emergency repairs please contact:
☎Freephone – 0800 731 4293
☎Or Out of Hours (Delta Wellbeing) 0300 333 2222
For Central Heating problems call Liberty Gas on:
☎Freephone - 0800 328 4322
For Gas emergencies (if you smell gas)
☎Call Wales & West Utilities - 0800 111 999
✅Turn of all gas appliances
✅Open windows and doors
❌DO NOT Smoke or turn electrical items on or off
✅Leave the premises & wait outside taking pets and family members with you

Get support with the rising cost of living 💡Today, Ofgem announced that the energy price cap will rise by 3.6% from 1 Oc...
26/08/2026

Get support with the rising cost of living 💡

Today, Ofgem announced that the energy price cap will rise by 3.6% from 1 October—taking the typical annual bill for a dual-fuel household paying by Direct Debit from £1,663 to £1,723.

With household budgets facing even more pressure, knowing where to find trusted advice and practical support matters more than ever.

Come along to our Cost of Living Information Event, run together with Merthyr Tydfil CBC and Communities for Work Plus Merthyr Tydfil. More than 20 organisations will be there to explain the support available—from help with energy bills and food cost to transport and other everyday essentials.

Mark your diary:
📅 Thursday 24 September 2026
🕚 11am–1pm
📍 Treharris Community Centre, Perrot Street, Treharris, CF46 5ER
✅ No need to book—open to all
☕ Refreshments available

You don’t have to manage alone. Drop in, speak directly with local organisations and find out what help could make a difference for you or someone you know. Please share this post to help us reach more people across Merthyr Tydfil.

🏡✨ Need a hand with your tenancy? We’re here for you!Are you a Merthyr Housing tenant struggling with:💸 Rent arrears?🏠 H...
26/08/2026

🏡✨ Need a hand with your tenancy? We’re here for you!

Are you a Merthyr Housing tenant struggling with:
💸 Rent arrears?
🏠 Housing issues?
📉 Shortfalls in your income?
You're not alone — our Tenancy Sustainability Officer is here to help you stay on track and feel more secure at home. 💪

Here’s what we offer — totally free and confidential:
✅ Expert advice you can trust
✅ Help understanding your housing rights
✅ Support with rent and income issues
✅ Referrals to services that can offer more help

📞 Reach out today – we’re only a call, click or message away:
📱 01685 352 815
📧 [email protected]
📩 Or just DM us!

Let’s work together to keep your home secure and stress-free. ❤️

Keep Your Home & Loved Ones Safe from Fire 🔥Did you know that simple steps can make a huge difference in reducing fire r...
24/08/2026

Keep Your Home & Loved Ones Safe from Fire 🔥

Did you know that simple steps can make a huge difference in reducing fire risks at home? From planning your escape route 🏃‍♀️➡️🏠 to staying alert while cooking 🍳, small changes can save lives.

South Wales Fire and Rescue Service has put together clear, practical advice to help you keep your home safe. ✅

👉 Click here to explore their tips and make your home safer today: https://www.southwales-fire.gov.uk/your-safety-wellbeing/at-home/

Let’s work together to protect what matters most. ❤️

Address

11-12 Lower High Street
Merthyr Tydfil
CF478EB

Opening Hours

Monday 9:30am - 4:30pm
Tuesday 9:30am - 4:30pm
Wednesday 9:30am - 4:30pm
Thursday 9:30am - 4:30pm
Friday 9:30am - 4:30pm

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