Appello Group

Appello Group We're focused on providing technology-enabled, integrated care and life safety services. These help

Appello started operations in the autumn of 2014 following the merger of CarelineUK Ltd, Cirrus Ltd and Appello Telehealth Ltd but our combined histories go back much further than that… Our journey of supporting housing, health and social care to provide patient and residents with better care dates back to 24th June 1988 when we took our first emergency call. With a team of just five employees we

were pioneers for emergency monitoring within the housing sector. Over the next decade our business grew considerably as did our team. The synergies between the three businesses and changing needs of our customers led to the merger in 2014. Now, working with 3 of the 4 largest housing associations and hundreds of other like-minded organisations we’re transforming the quality of life for older people. Together we now have over 300 employees, supporting over 400,000 people across the UK.

03/06/2026

🚨 Watch now: How procedures improve the telecare call journey.

Learn how the right processes and customer data help ensure every call is handled consistently and efficiently from start to finish.

Speak to our experts to find out more: https://eu1.hubs.ly/H0vLwC50

Don’t let the digital switchover disrupt your telecare service. SmartBridge by Appello keeps existing analogue hardwired...
02/06/2026

Don’t let the digital switchover disrupt your telecare service. SmartBridge by Appello keeps existing analogue hardwired alarms working safely and reliably, giving you time to plan your full digital upgrade with confidence.

With inbound and outbound calling, full device compatibility, and uninterrupted support, it’s analogue to digital conversion without compromise.

Learn more: https://eu1.hubs.ly/H0vLwDQ0

The digital switchover timeline isn't always within your control. Sudden PSTN withdrawals across the UK are forcing hous...
27/05/2026

The digital switchover timeline isn't always within your control. Sudden PSTN withdrawals across the UK are forcing housing associations to make rapid decisions regarding legacy equipment.

Thame & District Housing Association found themselves in this exact position. Rather than rushing into an unplanned, budget-heavy full digital overhaul, they opted for a smarter, phased migration strategy using SmartBridge.

By converting legacy analogue signals into digital-ready data, they protected resident communications while giving their team the breathing room to design a permanent digital road map.

👉 Learn how they navigated the sudden switchover challenge: https://eu1.hubs.ly/H0vFrMN0

Housing 2026 is almost here!Join us 23–25 June at Manchester Central and make sure you stop by Stand D8 👋9,000+ delegate...
26/05/2026

Housing 2026 is almost here!

Join us 23–25 June at Manchester Central and make sure you stop by Stand D8 👋

9,000+ delegates. 350 exhibitors. One sector. One mission.

Let’s shape the future of housing—together. https://eu1.hubs.ly/H0v3t9g0

The analogue switch-off is nearing, and housing providers must act to keep telecare services safe and compliant ahead of...
21/05/2026

The analogue switch-off is nearing, and housing providers must act to keep telecare services safe and compliant ahead of 2027.

Where full upgrades aren’t possible, A2D converters offer a practical interim solution—helping maintain existing systems and reduce service disruption.

But not all solutions are equal. Choosing the right converter is key to ensuring reliability and resident safety. With demand rising, early action is essential to avoid delays, cost increases, and compliance risks.

Read more today: https://eu1.hubs.ly/H0v3wnr0

Keeping residents safe while modernising critical telecare services 🏡Housing 21 partnered with Appello to deploy SmartBr...
19/05/2026

Keeping residents safe while modernising critical telecare services 🏡

Housing 21 partnered with Appello to deploy SmartBridge, an analogue-to-digital converter that enables legacy emergency call systems to work seamlessly in a digital environment—without full system replacement.

A practical, future-ready solution for safer, more resilient housing.

Read more: https://eu1.hubs.ly/H0v3qJZ0

Are housing providers truly ready for the digital switchover?Our latest Digital Telecare Readiness Report 2026 (Part 2) ...
18/05/2026

Are housing providers truly ready for the digital switchover?

Our latest Digital Telecare Readiness Report 2026 (Part 2) with Housing LIN to explore what’s really happening behind the headlines—and the results reveal a clear shift in priorities across the sector.

While awareness of the deadline is almost universal, the focus is now turning to action: upgrading telecare systems, moving beyond compliance, and investing in scalable, future-ready technology.

Download the full report to see what this means for your organisation and the sector’s next steps: https://eu1.hubs.ly/H0v3sG20

✨We're hiring for a Marketing Executive! Apply today: https://eu1.hubs.ly/H0vmbXR0As Marketing Executive at Appello, you...
15/05/2026

✨We're hiring for a Marketing Executive! Apply today: https://eu1.hubs.ly/H0vmbXR0

As Marketing Executive at Appello, you’ll play a pivotal role in a small, agile marketing team with big ambitions.

Your mission is to elevate the Appello brand across the housing and care sectors by delivering smart, high‑impact digital marketing that drives visibility, engagement, and revenue.

This is a hands‑on role where you’ll own and deliver multi‑channel digital campaigns — from organic social and paid LinkedIn advertising to automated email journeys through HubSpot. You’ll use data and insight to nurture B2B relationships, generate high‑quality leads, and unlock growth through targeted upselling and cross‑selling.

You’ll also take ownership of our CRM and website content, keeping everything clean, compliant, and conversion‑focused, while keeping a close eye on competitor activity to ensure Appello stands out. If you love working at pace, enjoy mixing creativity with data, and want the freedom to bring new ideas to life, this role offers real scope to make your mark.

Emeritus Homes faced a critical challenge: first-time call failures were impacting their telecare services, with some co...
14/05/2026

Emeritus Homes faced a critical challenge: first-time call failures were impacting their telecare services, with some connections taking up to 20 minutes. With competing budget priorities, a full digital upgrade wasn't immediately feasible, but resident safety couldn't be ignored.

The solution? SmartBridge. ➡️https://eu1.hubs.ly/H0vbZHL0

When Coastline Housing needed an Out of Hours service that could act as a seamless extension of their own team, they tur...
13/05/2026

When Coastline Housing needed an Out of Hours service that could act as a seamless extension of their own team, they turned to Appello. By managing customer expectations and emergencies during evenings and weekends, we've helped ensure their residents receive professional support 24/7.

Address

19 Queensway
New Milton
BH255NN

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+44 333 321 4046

Website

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