NTW Solutions, Arran House, Newcastle upon Tyne (2026)

22/10/2026

Today is the last day to enjoy our Black History Month menu in your local NTW Solutions café!

We also have a super special offer for this super special menu. Get your:
❤️ Main meal + sweet potato fries or rice and chapati for only £5!
💚 Main meal + sweet potato fries and rice and chapati for only £6!

💛 Don’t miss out on these specials, check your local intranet catering page for details on the days ☀️

21/10/2026

🦇Fright night done right! 👻

Pumpkin season has arrived. Whether you're carving a masterpiece, buying your best costume yet, or stocking the treats for your Halloween bash, our staff can find everything they need for a frightfully fun autumn season with MyLifestyle Hub and the Engage App!

NTW Solutions staff can save more by stacking discounts, getting cashback and using vouchers with the MyLifestyle Hub. No Tricks- only Treats!

🎃 Don't miss out on a good deal- find out how to access MyLifestyle Hub on the NTW Solutions Staff Handbook (Under Discount Schemes!)

20/10/2026

🙌 Don't forget to try our special menu tomorrow and Thursday!

This week we’ll be offering up a specially curated Black History Month menu in your local café!

Dishes on offer include:
❤️Jerk Chicken
💚Sweet Potato and Butterbean Curry
💛Chicken Jollof and more!

We also have a super special offer for this super special menu. Get your:

🔷 Main meal + sweet potato fries or rice and chapati for only £5!
🔷 Main meal + sweet potato fries and rice and chapati for only £6!

Huge thanks to the Catering team for organising and the amazing Cultural Diversity Network for their support. You can find out more about the network, upcoming Black History Month events and how to join on their homepage. 🩵

✅Don’t miss out on these specials, check your local intranet catering page for details on the days ☀️

19/10/2026

🖥️ Ready to troubleshoot your way into a new role? 🖥️

💼Technical Support Coordinator
📍 St Nicholas Hospital, Newcastle upon Tyne
⏰ 37.5 hours | Monday to Friday | Permanent
💷 £29,581 per annum

You’ll be providing second-line technical support, diagnosing faults, resolving incidents and helping colleagues get back up and running. One day could involve solving an issue remotely, the next setting up equipment at an NHS site. You’ll support computers, printers, telephones and other digital equipment, while also helping investigate recurring issues and improve technical guidance and self-help resources. It’s a varied, customer-focused role where your technical know-how can play a part in supporting better NHS care.

You’ll need relevant IT support experience, including second-line support and experience configuring and supporting computers and digital equipment, alongside a good standard of education to NVQ Level 3 or an appropriate level of relevant experience. Travel to sites is also required.

👉 Interested? Click through to find out more and apply: https://www.healthjobsuk.com/job/v8367259

18/10/2026

💜 World Menopause Day 💜

Menopause can be difficult to talk about, especially at work. We know that having open conversations and supportive workplaces can make a huge difference to wellbeing.

At NTW Solutions, we want to encourage an environment where staff feel comfortable asking for support and accessing the help they need. That's why we implemented our Menopause protocol over four years ago, to help empower staff to talk about their symptoms and provide guidance on how we can support them better in the workplace.

Resources we offer include:

✅ Menopause Policy and workplace guidance
✅ Reasonable adjustments to help people stay well at work
✅ Occupational Health support
✅ Free confidential support through PAM Assist
✅ Menopause awareness training on ESR
✅ Trust Menopause cafés for sharing experiences
✅ Champion Health resources and wellbeing content

Menopause is different for everyone, but nobody should feel they have to navigate it alone. Let's keep the conversation going and continue building a workplace where everyone feels supported. 💜

16/10/2026

💙Friday Appreciation Post 💙
🌟Cade Wilson🌟

This weeks' Friday Appreciation goes out to Cade Wilson! Cade is one of our brilliant porters, and received an amazing thank you message from his manager last month:

“Over the last few months, Cade has consistently gone above and beyond what is expected of him. His willingness to help others and commitment to getting the job done make him a real asset to the team.

When support was needed at Ferndene, Cade stepped in without hesitation. Although he was only asked to complete the basic requirements, he took the initiative to go much further and cleared the entire FM yard. His attitude is always positive, and whenever additional tasks arise, he is more than happy to help.

Cade regularly goes out of his way to support the wider service. He has never minded driving back to the South after helping elsewhere to ensure his own work is completed, and whenever there are driving jobs outside of the South area, he is always willing to take them on.

Cade is a pleasure to work with. He takes his job seriously, works hard, and can always be relied upon, but he also brings a great sense of humour to the team. One of his mottos is, "You're at work, enjoy it," and he demonstrates that attitude every day through his positivity, teamwork, and dedication.

For his outstanding work ethic, willingness to help wherever needed, and consistently going above and beyond, I believe Cade is truly deserving of recognition as an Everyday Hero."

Well done for all your hard work! 💙

15/10/2026

💻 Ready to co-ordinate your next career move? 💻

💼 Digital Product and Delivery Co-ordinator
📍 St Nicholas, Hopewood Park or Carleton Clinic, hybrid role
⏰ 37.5 hours per week | Permanent
💷 £36,189 per annum

This is an exciting opportunity to play a key role in delivering digital projects and products that support NHS services and better care. You’ll co-ordinate project and product activities, help build, configure and test digital solutions, support users and deliver training. You’ll also provide advanced system support, help manage technical changes and incidents, and support project planning and documentation. From facilitating workshops to supporting system upgrades and monitoring the impact of change, you’ll work closely with colleagues across digital and external teams to help ensure solutions meet users’ needs.

What we’re looking for:
✅ Project management or product delivery experience
✅ Experience using a range of digital solutions and systems
✅ Strong analytical, organisational and communication skills
✅ Knowledge of project management tools and techniques
✅ Confidence gathering and communicating requirements from different sources
✅ Ability to develop training documentation and train colleagues in using digital solutions

👉 Click through to find out more and apply: https://www.healthjobsuk.com/job/v8350594

12/10/2026

💡Innovation Appreciation Post 💡
💙Carol Worfell 💙

Carol Worfell – Action Hero 🎬

Carol is our Corporate Governance Officer and she has developed and introduced a new automated action management process for Leadership Team, Board and Board Committee meetings. Rather than relying on separate action logs and manual chasing, the new system automatically notifies colleagues when actions are assigned to them and sends reminders ahead of deadlines.

Carol has used Power Automate, which is one of the tools we can use for free as part of our Microsoft accounts, to send the automatic reminders. The system looks at the dates the action is due and sends an email to whoever needs to complete the action. We wouldn’t expect everyone to have a go at Power Automate but it is useful for people to know what’s possible and to reach out for support if this could help your team.

It might sound like a simple change, but it will make a big difference as it automates a routine time consuming process. It means less time spent manually following up actions and more time focused on getting things done. The idea is a great example of using digital tools and automation to solve an everyday problem.

Thanks Carol for spotting the opportunity, developing the solution and helping us work a little smarter!

12/10/2026

❤️💚💛Black History Month Special Menu 21st- 22nd Oct 💛💚❤️

Next week, we’ll be offering up a specially curated Black History Month menu in your local café!

Every year, we work with the Trust’s Cultural Diversity Network to put on some special dishes to help celebrate Black History Month, because nothing brings cultures and communities closer together like good food! We’ll be serving up the special menu on Wednesday 21st October and Thursday 22nd October.

Dishes on offer include:
• Jerk Chicken
• Sweet Potato and Butterbean Curry
• Chicken Jollof
• And Moroccan Spiced Vegetables

We also have a super special offer for this super special menu. Get your:

🔷 Main meal + sweet potato fries or rice and chapati for only £5!
🔷 main meal + sweet potato fries and rice and chapati for only £6!

Don’t miss out on these extra special dishes, and if you enjoy them let us know! We’re always looking for feedback on what we can serve up in our cafes.

Huge thanks to the Catering team for organising and the amazing Cultural Diversity Network for their support. You can find out more about the network, upcoming Black History Month events and how to join on their homepage. 🩵

✅Don’t miss out on these specials, check your local intranet catering page for details on the days ☀️

10/10/2026

💙Today is World Mental Health Day, so we're taking this opportunity to share the ways we can support our staff to talk more about our mental health and how to get help when you need it.

☎️ Firstly, if you are in a mental health crisis, you can now ring 111 to select the ‘mental health’ option. NHS 111 is free and available 24/7, every day.

📖 The Trust also have many self-help guides available for our staff to use if you'd like some help or advice with a mental health issue. This includes guides on everything from depression and anxiety to compulsive behaviours and sleeping problems.

📱Our staff can also access amazing support from our employee assistance programme PAM Assist!

PAM Assist provides free and confidential clinical and professional expertise, giving you a chance to talk about all kinds of work and personal issues that are affecting you. Staffed by experienced and professional advisors, they are there to answer your calls 24 hours a day, 7 days a week, 365 days a year and it's completely confidential. Staff can call for free or you can use their app to access the Champion Health live chat if you prefer not to call. The app also contains lots of self help guides and advice.

They can talk to you about all sorts of worries including: Relationships, bereavement, addictions, infertility, anxiety, legal problems, long term illness, post natal depression, work issues, retirement planning, loneliness and even money management!

✅ Staff can access the information on PAM Assist in the Staff Handbook

NTW Solutions

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