Norfolk County Council Trading Standards

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Norfolk County Council Trading Standards The page is maintained by Norfolk County Council Trading Standards.

Norfolk Trading Standards aims to empower and protect consumers and businesses in Norfolk by making the county a safe, fair and competitive place in which to live, take a holiday or do business For Norfolk County Council's moderation guidelines, go to http://www.norfolk.gov.uk/socialmedia

Full On Flapjacks is recalling various Flapjacks because the products contain almonds (nuts), soya and wheat (gluten) wh...
22/10/2026

Full On Flapjacks is recalling various Flapjacks because the products contain almonds (nuts), soya and wheat (gluten) which are not declared on the label.

Bakewell Flapjack (Undeclared allergens: Almonds (nuts), Soya, Wheat (gluten))
Pack size All pack sizes
Best before All date codes

Raspberry Yoghurt Flapjack (Undeclared allergens: Soya and Wheat (gluten))
Pack size All pack sizes
Best before All date codes

White Chocolate Flapjack (Undeclared allergens: Soya and Wheat (gluten))
Pack size All pack sizes
Best before All date codes

Blueberry Swirl Flapjack (Undeclared allergens: Soya and Wheat (gluten))
Pack size All pack sizes
Best before All date codes

Caramel Flapjack (Undeclared allergens: Soya and Wheat (gluten))
Pack size All pack sizes
Best before All date codes

If you have bought any of the above products and have an allergy to almonds (nuts) or soya, and/or an allergy or intolerance to wheat containing gluten, or with coeliac disease, do not eat them. Instead return them to the store from where they were bought for a full refund.

Your firework display might only last a short time, but giving your neighbours advance notice can make a real difference...
22/10/2026

Your firework display might only last a short time, but giving your neighbours advance notice can make a real difference.

Some people find unexpected fireworks genuinely distressing. Others may simply want time to prepare themselves, their children or their animals.

SuperValu and Centra are recalling salmon and prawn cocktail products because Listeria monocytogenes has been found in t...
22/10/2026

SuperValu and Centra are recalling salmon and prawn cocktail products because Listeria monocytogenes has been found in the products.

SUPERVALU SIGNATURE TASTE APPLEWOOD SMOKED SALMON
Pack size 100g
Use by All Use By dates

SUPERVALU SIGNATURE TASTE PRAWN COCKTAIL
Pack size 180g
Use by All Use By dates

SUPERVALU BBQ SMOKED SALMON
Pack size 100g
Use by All Use By dates

SUPERVALU PRAWN COCKTAIL 180g
Pack size 180g
Use by All Use By dates

SUPERVALU SMOKED SALMON 100g
Pack size 100g
Use by All Use By dates

CENTRA BBQ SALMON
Pack size 100g
Use by All Use By dates

CENTRA SMOKED SALMON
Pack size 100g
Use by All Use By dates

INSPIRED BY CENTRA APPLEWOOD SMOKED SALMON
Pack size 80g
Use by All Use By dates

INSPIRED BY CENTRA ATLANTIC PRAWN COCKTAIL
Pack size 180g
Use by All Use By dates

If you have bought any of the above products, do not eat them. Instead, return them to where you bought them from for a full refund.

Symptoms caused by Listeria monocytogenes can be similar to flu and include high temperature, muscle ache or pain, chills, feeling or being sick and diarrhoea. However, in rare cases, the infection can be more severe, causing serious complications, such as meningitis. Some people are more vulnerable to listeria infections, including those over 65 years of age, pregnant women and their unborn babies, babies less than one month old and people with weakened immune systems.

As the job-hunting season begins, it is important to protect yourself from fake opportunities.Keep your guard up and mak...
22/10/2026

As the job-hunting season begins, it is important to protect yourself from fake opportunities.

Keep your guard up and make sure you spot the red flags:
• Vague job offers
• Big pay, little effort
• ‘Trial tasks’ with a fee
• Pressure to act fast

Stay safe:
• Use trusted platforms
• Research companies
• Never pay to apply

Product Recall for Horace Vetiver Primavera Beard Oil. The product presents a risk to health because it was found that t...
21/10/2026

Product Recall for Horace Vetiver Primavera Beard Oil. The product presents a risk to health because it was found that the fragrance concentration exceeds safety limits for leave-on facial products. This could cause consumers to experience skin irritation or allergic reactions, particularly in users with sensitive skin.

Brand: OLBO (Horace)
Product Description: 30 ml beard oil in glass bottle
Barcode: 3701154703928
Batch number: 373245

The product has been withdrawn from the market and recalled from end users by OLBO (Horace).

Consumers should cease use of the product immediately and contact the supplier for a refund or replacement. Contact Horace on [email protected] for more information.

🎆 Fireworks come with strict age restrictions for a reason; safety and legal compliance matter.As Diwali and Bonfire Nig...
21/10/2026

🎆 Fireworks come with strict age restrictions for a reason; safety and legal compliance matter.

As Diwali and Bonfire Night approaches, it is crucial for retailers to review and update age-verification policies to stay compliant and protect the public. This not only helps prevent accidents and illegal sales but also demonstrates a strong commitment to responsible retailing.

Find out more from the Business Companion guide on fireworks, via the link in the comments ⤵

🎃 Buying your kids’ Halloween costumes on an online marketplace? Over 90% of those tested FAIL UK safety standards.A Cha...
21/10/2026

🎃 Buying your kids’ Halloween costumes on an online marketplace? Over 90% of those tested FAIL UK safety standards.
A Chartered Trading Standards Institute (CTSI) investigation found that 10 of 11 costumes bought from third-party sellers on OnBuy, Amazon, eBay, AliExpress, Shein and TikTok Shop were non-compliant, with missing safety warnings, labels and traceability information.

Before you buy:
✅ Choose reputable retailers or UK-based sellers
✅ Check for a UKCA or CE mark and a UK manufacturer or importer’s name and address
✅ Read all the safety information on the label and in the listing
✅ Use battery-operated candles or glow sticks, never naked flames

Received a message about a job offer? Stop and Think.Scammers can impersonate recruiters and HR teams to steal personal ...
21/10/2026

Received a message about a job offer? Stop and Think.
Scammers can impersonate recruiters and HR teams to steal personal and financial information.

Make sure you watch out for:
• Recruiters who say they’ve reviewed your CV even though you never sent it
• Pressure to act fast or pay to secure a role
• Vague coaching or CV services with no credentials

You should never have to pay an upfront fee to apply for or secure a job.

Product Recall for Ambiano Ionic Hairdryers sold by Aldi. The product presents a risk of electric shock or fire as, over...
20/10/2026

Product Recall for Ambiano Ionic Hairdryers sold by Aldi. The product presents a risk of electric shock or fire as, over time, the power cord may become damaged, allowing access to live parts or causing overheating. If the user were to touch an accessible live part, they could receive an electric shock.

Brand: Ambiano
Model: 849855
Colours: Black, white, yellow and orange
Barcodes (located on the underside of the dryer itself): 4061462195075 (black), 4061462195211 (white), 4061462195310 (yellow) and 4061462195372 (orange)

The product has been recalled from end users by Aldi.

Consumers who have purchased the product should stop using it immediately and return it to their nearest Aldi store for a full refund.

Address

County Hall
Norwich
NR12UD

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448082231133

Website

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