Norfolk County Council Trading Standards

Norfolk County Council Trading Standards The page is maintained by Norfolk County Council Trading Standards.

Norfolk Trading Standards aims to empower and protect consumers and businesses in Norfolk by making the county a safe, fair and competitive place in which to live, take a holiday or do business For Norfolk County Council's moderation guidelines, go to http://www.norfolk.gov.uk/socialmedia

This year is all about making prevention possible. And empowering families to make simple changes without feeling over...
01/06/2026

This year is all about making prevention possible. And empowering families to make simple changes without feeling overwhelmed.

Download the Child Accident Prevention Trust Parent’s Pack for bite-sized facts and safety tips: https://capt.org.uk/resources/parents-pack/

Use Approved Trader Schemes - Trading Standards Trusted Trader schemes vet businesses for processes, paperwork, reliabil...
01/06/2026

Use Approved Trader Schemes - Trading Standards Trusted Trader schemes vet businesses for processes, paperwork, reliability and customer care. Using official schemes helps reduce the risk of fraud or poor workmanship.

https://trustedtrader.team/SORT

Product Recall for Stihl Ride-on Lawn Mowers. The product presents a risk of fire because leaks may occur in the fuel sy...
01/06/2026

Product Recall for Stihl Ride-on Lawn Mowers. The product presents a risk of fire because leaks may occur in the fuel system of the EVC 7000 engine. If fuel escapes through the leaks, it could ignite and catch fire.

Models: RT 4112.1 SZ, RT 5097.1 Z, RT 5112.1 Z and RT 6112.1 ZL

The product has been recalled from end users by Stihl LTD.

Owners are advised to stop using the product immediately. To determine if your mower is affected by this recall or for more information, please visit: https://www.stihl.co.uk/en/news/important-information/recalls

Product Recall for Joolz Aer2 Car Seat Adapter Set. The product presents a risk of injuries because the car seat adapter...
01/06/2026

Product Recall for Joolz Aer2 Car Seat Adapter Set. The product presents a risk of injuries because the car seat adapter may fail to properly engage and lock with the spring-loaded pin on the stroller chassis. If this were to happen, the car seat can fully detach from the stroller and fall to the ground.

Brand Joolz
Article Code 320400
Barcode 8715688096512
Serial Number The Joolz Aer2 Car Seat Adapter Set starts with serial number NL311-
Sales Period The affected products were sold between June 2025 and May 2026.

The product has been recalled from end users by Joolz. Consumers are asked to stop using the product immediately.

For more information on this recall and to register for replacement adapters please visit the Joolz website in the comments or contact [email protected].

Product Recall for Urban Outfitters Sleepover Roll Mat. The product presents a high risk of fire because it was found th...
01/06/2026

Product Recall for Urban Outfitters Sleepover Roll Mat. The product presents a high risk of fire because it was found that the outer cover fabric of the mattress failed the ‘match’ test. The mattress may ignite and cause a fire when near a source of ignition.

Washed Velvet Single Sleepover Mat
Web SKU: 0520474350001_066
Product SKU: 90358961

Washed Velvet Single Sleepover Mat
Web SKU: 0520474350002_080
Product SKU: 90377797

Washed Velvet Double Sleepover Mat
Web SKU: 0520474350003_066
Product SKU: 90377805

Washed Velvet Double Sleepover Mat
Web SKU: Web SKU: 0520474350004_080
Product SKU: 90377813

Washed Velvet Double Sleepover Mat
Web SKU: 0520474350005_030
Product SKU: 90377821

Tangerine Washed Velvet Single Sleepover Mat
Web SKU: 0520474350014_080
Product SKU: 98011943

Tangerine Washed Velvet Double Sleepover Mat
Web SKU: 0520474350017_080
Product SKU: 98012305

Chocolate Washed Velvet Single Sleepover Mat
Web SKU: 0520474350015_020
Product SKU: 98012107

Chocolate Washed Velvet Double Sleepover Mat
Web SKU: 0520474350019_020
Product SKU: 98012461

Green Washed Velvet Single Sleepover Mat
Web SKU: 0520474350016_030
Product SKU: 980122976

Green Washed Velvet Double Sleepover Mat
Web SKU: 0520474350018_030
Product SKU: 98012396

Ella Vine Single Washed Velvet Sleepover Mat
Web SKU: 0520474350020_001
Product SKU: 99639726

Ella Vine Washed Velvet Double Sleepover Mat
Web SKU: 0520474350023_001
Product SKU: 99640633

Leopard Washed Velvet Single Sleepover Mat
Web SKU: 0520474350021_020
Product SKU: 99639932

Leopard Washed Velvet Double Sleepover Mat
Web SKU: 0520474350024_020
Product SKU: 99640740

The product has been recalled from end users by Urban Outfitters and is no longer available for sale.

Consumers are advised to cease use of this product immediately and keep it away from any ignition source. For further information, including the returns process, please access the Urban Outfitters Website or contact [email protected].

Choose quality, value and confidence, not fakes.Pre-loved fashion gives you authentic style, better value and pieces tha...
01/06/2026

Choose quality, value and confidence, not fakes.
Pre-loved fashion gives you authentic style, better value and pieces that last.

Support the new IPO Counter-Infringement campaign helping shoppers spot counterfeits online.

👉 https://bit.ly/SecondHandNotSecondBest

Thinking of having work done on your home this summer – don’t engage with doorstep traders. Your home is not their oppor...
01/06/2026

Thinking of having work done on your home this summer – don’t engage with doorstep traders.

Your home is not their opportunity.
Doorstep Crime starts with a knock.

https://trustedtrader.team/SORT

Second-hand is smart, safe and sustainable – but shoppers are still being caught out by fakes.We’re supporting the IPO’s...
29/05/2026

Second-hand is smart, safe and sustainable – but shoppers are still being caught out by fakes.
We’re supporting the IPO’s ‘Second-hand, not second best’ campaign to help people shop with confidence.

👉 https://bit.ly/SecondHandNotSecondBest

Fox’s Burton’s Companies (FBC) UK is recalling Arran Fine Foods Caramelised Red Onion Chutney because it may contain pie...
29/05/2026

Fox’s Burton’s Companies (FBC) UK is recalling Arran Fine Foods Caramelised Red Onion Chutney because it may contain pieces of metal, making it unsafe to eat.

Arran Fine Foods Caramelised Red Onion Chutney
Pack size: 195g
Best before: 25 November 2028, 07 January 2029, 14 January 2029, 15 January 2029, 26 January 2029, 27 January 2029, 02 February 2029, 03 February 2029

Arran Fine Foods Caramelised Red Onion Chutney
Pack size: 1.35kg
Best before: 28 April 2027, 29 April 2027, 07 July 2027, 28 July 2027, 09 August 2027, 16 August 2027, 17 August 2027

If you have bought the above product do not eat it. Instead, return it to the store from where it was purchased for a full refund. For more information, please contact [email protected] or telephone 0800 591 886.

⚠️ Allergy Alert ⚠️ Gü is recalling Gü Double Sea Salted Caramel Frozen Dessert because the product may contain hazelnut...
29/05/2026

⚠️ Allergy Alert ⚠️
Gü is recalling Gü Double Sea Salted Caramel Frozen Dessert because the product may contain hazelnuts (nuts) and soya lecithin (soya) which are not declared on the label.

Gü Double Sea Salted Caramel Frozen Dessert
Pack size: 2 x 85g
Lot number: 126135
Best before: 30 June 2027

If you have bought the above product and have an allergy to hazelnuts (nuts) and/or soya do not eat it. Instead return it to the store from where it was bought for a full refund. No receipt required. For more information, please contact [email protected]

Address

County Hall
Norwich
NR12UD

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448082231133

Website

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