Earlham House Post Office

Earlham House Post Office Earlham House Post Office - Post, Banking, FX, DVLA and more. Cards, stationary and packaging!
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Adam, Pete and Jess took over Earlham House Post Office in Sept 2022. It has recently been transformed into a modern, fresh and spacious shop selling greetings cards, packaging, stationary and a range of gifts and local (within 15 mines) crafts. We offer a full range of postal service for inland and international mail. It's also a great place to do your everyday banking, thanks to our partnership

with almost all major banks. We also do MoneyGram, car tax, ID Certification, and a whole lot more! Plus we can also help with your photo copying, printing and scanning. The shop has been trading since 1986 with previous owners Marin and Beverley adding in a Post Office in 1995. Now brought up to date and modernised for the next generation, we aim for this to be the best Post Office in Norfolk. Please share your ideas to help us shape this space to make it as great as you deserve it to be.

01/06/2026

Father's Day is coming! Need a bit of inspiration? We've got you covered.

06/05/2026

We are delighted to be working at full operational speed again.
After 33 days, a new line was installed to reconnect or Horizon system.

What do you think of these cute cards? See one you like? Tag someone to share the joy!

After 33 days of connectivity issues, the Post Office (big org, not local) have finally ordered a new phone line to be i...
29/04/2026

After 33 days of connectivity issues, the Post Office (big org, not local) have finally ordered a new phone line to be installed.
Open Reach failed to turn up to multiple appointments to fix the existing line. Layers of 3rd parties have also failed to resolve the issue.

Back and forth it goes, with us all caught in the middle.

We were due to get upgraded to fully fibre connections for Horizon this week. But again Open Reach rescheduled on the day with no explanation.

We are so thankful to our customers. This month we have struggled to make ends meet. So thank you for your faithful and patient custom. We are endlessly grateful.

We sincerely hope that by the end of this week we will be fully up and running. Will keep you posted!!

Sorry again for the inconvenience of all this. We really do feel your pain and frustration!

We have an engineer visiting today to hopefully fix our connectivity issues. 🎉We've been mainly trying to keep you all u...
15/04/2026

We have an engineer visiting today to hopefully fix our connectivity issues. 🎉
We've been mainly trying to keep you all up to date on how we're getting back to full speed service. Please also remember that we continue to sell a range of items in our shop. We're so proud of the greetings cards we have. Also local craft products, many that are handmade and totally unique. Plus stationery, toys, kids books...🧶📖📦🖋️✏️📏🧸

Thanks again for your ongoing support.

We will be open again today. We're not up to fill strength, and we're still working on the IT issue, but the system is g...
13/04/2026

We will be open again today. We're not up to fill strength, and we're still working on the IT issue, but the system is good enough to work so we are delighted to be able to serve you again 🎉

Thank you so much for your ongoing patience. The financial impact of closing and connection issues is significant! We are so grateful to you all for your continued support. Thank you!! 🙏🏻

Our staff are still ill today, so we are once again unable to open. Please use Post Office branch finder to locate your ...
11/04/2026

Our staff are still ill today, so we are once again unable to open.

Please use Post Office branch finder to locate your nearest alternative branch. Remember to check what services are offered, as not all branches do the same.

So sorry if this causes you inconvenience. We understand how annoying this is. Thanks again for your patience.

https://www.postoffice.co.uk/branch-finder

Unfortunately we have not been able to open today due to staff illness. 🤒This is on top of struggling with IT issues.We ...
10/04/2026

Unfortunately we have not been able to open today due to staff illness. 🤒

This is on top of struggling with IT issues.
We have a robust team, and backup staff. But sometimes no matter how well we plan, circumstances & availability get the better of us!
We wish our staff a quick recovery!

Our sincere apologies for how annoying this must be for you, our valued customers. Sorry to let you down. We will be up and running again as soon as we can.

Yes, we've turned it off and on again!! 🫩👨🏻‍💻We continue to have intermittent issues with our connectivity. This is logg...
09/04/2026

Yes, we've turned it off and on again!! 🫩👨🏻‍💻

We continue to have intermittent issues with our connectivity. This is logged with the Post Office IT team at their highest priority level. We're working with Open Reach and third party suppliers to get things resolved.

Thank you for your ongoing patience. 🙏🏻
We're doing everything we can to get things sorted, which often means waiting on hold for ages, and calls that last over an hour, sending pictures of the router etc. 🤳🏻 📳📞

Please do keep coming in. Our backup system is often working fine, but it runs on the mobile network and signal in store isn't always great. 📶

As a small business, we really do need all your support and custom. The shop system is working fine, so please come in for your cards, craft, stationery and packaging. We sell batteries, mobile phone accessories, kids books, and TY Toys! 📨📁🧸📦🧶🎧

We're back up to full speed today ⚡Please continue to be kind as our super friendly team keep working hard to serve you ...
31/03/2026

We're back up to full speed today ⚡
Please continue to be kind as our super friendly team keep working hard to serve you well. ❤️

We are still trying to work on the root cause of the system slow down. Our fibre broadband should be super speedy. 🤷🏻‍♂️
Will keep you posted.

Thanks for sticking with us!

Please bear with us, we're continuing with technical difficulties on the Post Office system. 🐌An engineer has been alrea...
30/03/2026

Please bear with us, we're continuing with technical difficulties on the Post Office system. 🐌

An engineer has been already, and the issue escalated. We're doing everything we can, but the problems feels very out of our hands. 👷🏻‍♂️

Please continue to be patient, as we do what we can to get back to full service.
The shop system is fine, so please do still come in to buy your cards, stationery, gifts & packaging.

Address

16B Earlham House, Earlham Road
Norwich
NR23PD

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm

Telephone

+447598475436

Website

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