Nottingham City Council Housing Services

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Nottingham City Council Housing Services OFFICIAL NOTTINGHAM CITY COUNCIL PAGE

Delivering council housing services at Nottingham City Council Our house rules
Thanks for taking a look at our rules.

It’s not the most exciting part of our page, but it’s something we feel is important – mainly to help explain why sometimes we may need to remove the odd comment now and again, and to let you know what you can expect from us on Facebook. We want you to feel like you can come to us on Facebook for information and advice. We also want our page to be a safe and friendly community for everyone, where you can feel comfortable to join the chat. Response times
We do our best to respond to your enquiries as soon as possible. Within office hours (8.30am to 5pm Mondays to Fridays), we’ll reply to messages sent to our Facebook inbox within two hours, and we’ll respond to questions, and comments on the news feed within three hours (if they need a response). Anything outside of these hours will be replied to on the next working day. Remember – Facebook is public! It might sound obvious, but when you post on Facebook, everyone can see it. You are legally responsible for any content you post or share – so we’d recommend that you only post comments you’d feel comfortable saying to someone in person. Remember, you can always send us a direct message to the inbox if you don’t want it to be public. Keep it clean
We really don’t want swearing or rude comments on our page. If you’re rude or offensive, we’ll remove your comments. We’ll also remove comments that are likely to disrupt, provoke, attack or offend others. In extreme cases, we’ll block repeat offenders. We also won’t tolerate any form of bullying, harassment or victimisation on our page. If you’re offensive about us, our partners, other residents or anyone who works for us, we will remove the comments. If you want to make a complaint, you can do so via our website.

CLIFTON, MEADOWS! Housing Advice drop-in! Got a question about your tenancy, your estate or your rent? Call into Clifton...
14/10/2026

CLIFTON, MEADOWS! Housing Advice drop-in! Got a question about your tenancy, your estate or your rent? Call into Clifton Cornerstone, next Tuesday and the third Tuesday of every month, 11am to midday, to talk to us for help and advice

What's the difference between a hate crime and a hate incident?Not all hate incidents are hate crimes – but that doesn't...
14/10/2026

What's the difference between a hate crime and a hate incident?

Not all hate incidents are hate crimes – but that doesn't mean they should be ignored.

A hate incident is an act of hostility or prejudice towards someone because of their actual or perceived race, religion, disability, sexual orientation or transgender identity.

While a single incident might not amount to a criminal offence, repeated incidents by the same person could constitute harassment, which is a crime.

Hate incidents can have a significant impact on people's lives, confidence and sense of safety.

Whether something is a hate crime or a hate incident, it's important that people feel able to report what has happened.

If you experience or witness something, don't feel you have to deal with it alone.

Details on how to report here: https://www.ncchousing.org.uk/section/anti-social-behaviour/hate-crime/

Download our Hate Crime or Hate Incident fact sheet here:https://www.ncchousing.org.uk/media/gryjzz3n/asbfs-1_asb-and-hate-crime-fact-sheet-hate-crime-or-hate-incident_210mm-x-297mm_june-2026.pdf

ST ANN'S, MAPPERLEY!! Housing Advice drop-in! Got a question about a repair, your tenancy, your estate or your rent? Cal...
13/10/2026

ST ANN'S, MAPPERLEY!! Housing Advice drop-in! Got a question about a repair, your tenancy, your estate or your rent? Call into St Ann's Valley Centre, this Friday and the third Friday of every month, 10am to 11am to talk to us for help and advice

Do you know what counts as a hate crime? It's not always obvious...A hate crime is a criminal offence motivated by preju...
13/10/2026

Do you know what counts as a hate crime? It's not always obvious...

A hate crime is a criminal offence motivated by prejudice or hostility towards someone because of their actual or perceived:
• Race
• Religion
• Disability
• Sexual orientation
• Transgender identity

It's not just physical violence. It also includes threats, harassment, assault, criminal damage and other offences.

If you experience something you believe is motivated by hate or prejudice, you can tell the police when reporting it. Every report matters.
https://www.ncchousing.org.uk/section/anti-social-behaviour/hate-crime/

It's Hate Crime Awareness Week - all about raising awareness and encouraging everybody affected by hate crime, to work t...
12/10/2026

It's Hate Crime Awareness Week - all about raising awareness and encouraging everybody affected by hate crime, to work together to tackle it.

We won't tolerate any form of harassment or hate crime and we encourage you to report any that you experience or witness.

Take a look at our website to find out more: https://www.ncchousing.org.uk/section/anti-social-behaviour/hate-crime/

Djanogly Community Leisure Centre is currently closed due to a loss of water. Contractors are on site. Updates to follow...
12/10/2026

Djanogly Community Leisure Centre is currently closed due to a loss of water. Contractors are on site. Updates to follow.

It's World Mental Health Day tomorrow. Sometimes, life can feel like a lot. Money worries, problems at home, loneliness,...
09/10/2026

It's World Mental Health Day tomorrow.

Sometimes, life can feel like a lot. Money worries, problems at home, loneliness, work, relationships – or just feeling overwhelmed with life.

Looking after your mental health doesn’t have to mean making big changes. A brew and a chat, getting out for a walk or taking a bit of time for yourself are all a good place to start. And if things are feeling really difficult, you don't have to manage it on your own. There’s local support available, including:

Crisis support – call 111 and choose option 2 if you need urgent mental health support.

Notts Crisis Sanctuaries – a safe place to talk if you’re feeling distressed or in crisis. Call 0330 822 4100, 4pm–11pm or find out more at https://www.nottinghamshirehealthcare.nhs.uk/nottinghamshire-crisis-sanctuaries/

NottAlone - info about mental health and local support for people in Nottingham https://nottalone.org.uk/

Be kind to yourself. And if you’re struggling, it’s OK to say so.

It's World Homeless Day tomorrow (10 October). We think that everyone deserves a safe place to call home.Across Nottingh...
09/10/2026

It's World Homeless Day tomorrow (10 October).

We think that everyone deserves a safe place to call home.

Across Nottingham, we're working with partners to help people experiencing homelessness access support, find somewhere safe to stay, and take steps towards a more secure future.

Look out for more from us soon about how you can help support people sleeping rough in Nottingham and how you can help make a difference.

(Pic courtesy BBC Nottm)

Did you know?- Satisfaction levels are rising- Repairs updates are clearer and faster- Residents are influencing more de...
09/10/2026

Did you know?
- Satisfaction levels are rising
- Repairs updates are clearer and faster
- Residents are influencing more decisions than ever before
All thanks to YOU and the feedback you’ve shared. Our Impact Report shows how we’re listening to and acting on what you tell us. Read it at https://tinyurl.com/bdfk4wez

Address

Loxley House, Station Street
Nottingham
NG23NG

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