24/08/2026
We want to hear your experiences of health and adult social care..
As we move towards the new West Surrey Council, which formally vests on 1st April 2027, one of the areas we must get right is Adult Social Care and Health. This work will shape services across the West Surrey area going forward.
Councillor Ellen Nicholson, Shadow Cabinet Member for Adult Social Care & Health, has asked councillors across the future West Surrey area to speak directly to residents and find out about the issues people are actually facing.
It is really important to me that we hear from you. Reports and statistics tell us a lot, but they do not always show the everyday reality for residents, families and carers.
I would greatly value your feedback if you have experience of:
- Waiting too long for care, assessments or support
- Difficulty accessing mental health services
- Problems with community health services
- A lack of support for unpaid or family carers
- Concerns around adult safeguarding
- Any other challenges relating to adult social care or health services
This could be something you have experienced personally, or something affecting a family member, friend or neighbour.
Please feel free to comment below or send me a private message. If you would prefer to discuss something confidentially, please get in touch with me directly. For more complex or ongoing issues, Councillor Ellen Nicholson is also happy to meet with residents, in person or via Teams, to hear your experiences in more detail.
All feedback I receive will be passed on and used to help shape services as we develop them for the new council.
This is a real opportunity to tell us what works well, what does not work, and what needs to change. The more experiences we hear about, the clearer the picture we can build, and the better chance we have of getting these services right from the start.
Please share this post so we can hear from as many local people as possible. Thank you.