Raven Housing Trust

Raven Housing Trust Raven is a business with a clear social purpose, Building Homes, and Changing Lives in the south east of England

Our page is monitored Monday - Friday between 9.00am and 4.00pm for general enquiries. We invite you to add your comments and encourage an open and lively exchange of ideas and information. To report a repair use the MyRaven online portal (https://myraven.ravenht.org.uk/) or call 0300 123 3399. If you have an out of hours emergency please call 0300 123 3399 and our emergency team will su

pport you. Here are our rules for a safe and constructive online community:

1. Always treat others as you would like to be treated. Be polite, even when you disagree; abusive language or aggressive behaviour will not be tolerated.

2. Please be mindful when sharing any comments and keep comments relevant to the original topic.

3. We will never ask you to publicly post any information that will identify you - instead we may ask you to send us a private message so we can follow up your comments.

4. Any comments subject to legal issues or publicising and encouraging illegal activity from others will be removed.

5. If your comments are inaccurate or contain false information, we may correct these and provide you with the details. However, if you continue to publish comments containing false information they will be removed.

6. Raven Housing Trust reserves the right to remove inappropriate and harmful content posted to Facebook and block any users from posting to this page if they continue to share this type of content.

7. We are committed to protecting personal privacy and information and do not allow the naming of individuals or members of staff publicly.

🌸 Raven in Bloom 2026 is here! 🌼Our gardening competition is back for another year — and we’re inviting you to take part...
05/06/2026

🌸 Raven in Bloom 2026 is here! 🌼

Our gardening competition is back for another year — and we’re inviting you to take part for a chance to win up to £75 in gardening vouchers!

Whether you’ve got a colourful garden, a creative container display on your balcony or patio, or you’ve teamed up with neighbours on a shared garden space — we’d love to see your efforts!

Categories:
- Best individual garden
- Best communal garden
- Best container garden (perfect for patios or balconies)
- Best junior gardener (12 years old or younger)

Send your entries in by Monday 31st August 2026 to [email protected].

Find out more, including rules of entry, here - https://orlo.uk/Wld2F

This Volunteers' Week, we're saying a massive THANK YOU to everyone who gives up their time to support our local communi...
04/06/2026

This Volunteers' Week, we're saying a massive THANK YOU to everyone who gives up their time to support our local communities. From litter picking and communal gardening to running local groups and community events - there are many volunteers in our communities doing so much to be proud of.

Is there someone you'd like to say thank you to? Tag them in the comments below.

Looking for support to get into work or move into better paid employment? Our Employment team will be at community hubs ...
02/06/2026

Looking for support to get into work or move into better paid employment? Our Employment team will be at community hubs throughout June, ready to help you overcome barriers and take the next step.

Find out where to meet the team and get more information on our website of upcoming events - https://orlo.uk/Pallm

Betty regularly uses MyRaven to manage her tenancy, raise repairs and enquiries and as she can access it from her phone,...
01/06/2026

Betty regularly uses MyRaven to manage her tenancy, raise repairs and enquiries and as she can access it from her phone, laptop or tablet it’s much more convenient than calling.

We understand life is busy and you want to be able to manage your tenancy in your own time. Don’t worry, we’re still here to talk… you can raise an enquiry through MyRaven and we’ll give you a call back. So, what are you waiting for?… Be Like Betty!

Register now - https://orlo.uk/Hbdpk

It might be a little cooler than earlier in the week, but we’ve still got some sun to come over the weekend.We’ve had a ...
29/05/2026

It might be a little cooler than earlier in the week, but we’ve still got some sun to come over the weekend.

We’ve had a few enquiries from customers about what can be used in communal areas during the warmer weather, so here’s a quick reminder:

Paddling pools
Reasonable-sized paddling pools (around 4–5ft max and designed for toddlers) are allowed when:
• Supervised by a responsible adult at all times
• Never left full without supervision
• Emptied and tidied away overnight

BBQs
BBQs are permitted in communal gardens if they are:
• Supervised by a responsible adult
• Used responsibly and away from windows/balconies
• Not causing nuisance to neighbours

Please note:
• No gas or disposable BBQs
• Never use BBQs inside properties, gazebos, or on balconies
• Keep a bucket of water or sand nearby in case of emergencies

Play equipment
• No trampolines or large fixed play equipment in communal gardens
• Small play items can be used if packed away overnight

Fans and portable air conditioning units
Please use safely:
• Don’t run continuously for long periods
• Avoid overloading plug sockets

Thank you for helping keep our communal spaces safe and enjoyable for everyone

If you've had a bank holiday clear out, then please be respectful of our bin areas.Items that can be given a new lease o...
26/05/2026

If you've had a bank holiday clear out, then please be respectful of our bin areas.

Items that can be given a new lease of life can be taken to charity shops or added to sales sites. Otherwise, please organise bulky collections through your local council or use your nearest recycling centre to dispose of items.

Fly-tipping and dumping bulky items makes our communal and bin areas unpleasant for everyone and can attract more rubbish and vermin.

- If you see someone fly-tipping, please report it to us in confidence on 0300 123 3399. This helps us act quickly and, where possible, charge the cost of removal back to the offender.
- Bulk collections can be booked through your local council. If you’ve arranged a collection, please only leave items out the evening before and clearly label them for council collection.

Thank you for helping us keep our neighbourhoods clean, safe, and tidy.

Our customer call centre is closed today (Monday 25th May) for the bank holiday. We will reopen at 9am on Tuesday 26th ...
25/05/2026

Our customer call centre is closed today (Monday 25th May) for the bank holiday. We will reopen at 9am on Tuesday 26th May.

If you have an emergency whilst the call centre is closed, please call 0300 123 3399 to be put through to our out of hours team. Please don't send us a message on Facebook as our inbox won't be monitored until Tuesday.

It's Global Accessibility Awareness day and we know everyone accesses information differently.That's why our website inc...
21/05/2026

It's Global Accessibility Awareness day and we know everyone accesses information differently.

That's why our website includes translation, text-to-speech, and font size controls to support you.

Learn more about how this feature works here - https://orlo.uk/ET611

Stay fire safe at home with these simple tips:✅ Test your smoke alarm. Smoke alarms can save your life in the event of a...
20/05/2026

Stay fire safe at home with these simple tips:

✅ Test your smoke alarm. Smoke alarms can save your life in the event of a fire in your home but only if you test them regularly. Let us know if they're not working properly.
🚫 Don't overload plug sockets and extension cables

For other fire safety tips, visit https://orlo.uk/Zgo21

Not sure who handles a repair — you or Raven?You can quickly and easily find out on our repairs responsibilities web pag...
18/05/2026

Not sure who handles a repair — you or Raven?

You can quickly and easily find out on our repairs responsibilities web page.

Whether it’s a tap, a fence, or the boiler – you can check who’s responsible in just a few clicks.

Link in comments.

Address

Redhill

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+443001233399

Website

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