Incommunities Housing Association

Incommunities Housing Association Housing Association

Working to provide great homes in great neighbourhoods, we manage more than 22,000 homes across Yorkshire and are proud to collaborate with our customers, communities, and local partners to achieve this. Get in touch:
Email: [email protected]
Resident enquiries: 0330 175 9540 8am- 6pm (emergency repairs service available 24/7)

Business enquiries: 01274 254000
Media enquiries: [email protected]

23/06/2026

The Bradford Hub is closed today!

It will reopen on Wednesday 24th June.

If you need any support, please call us on 0330 175 9540

22/06/2026

We carry out Gas Safety checks throughout the year to keep your home safe.

When your Gas Safety check is due we will write to you with an appointment day and time. If you know you won't be in on the day of the appointment, please let us know as soon as possible. You can get in touch with us:

📞 01274 254 040
📩 [email protected]

18/06/2026

“It’s really powerful that our customers are part of the Customer Experience Committee (CEC). It helps make sure customers are represented, which isn’t something I’ve seen in many other organisations.”

Sireesh, a board member of our Customer Experience Committee, talks about why the CEC is important and how it helps represent the views of our customers.

17/06/2026

We ask customers for feedback on our services 💬

Have a look at the below to see what customers said and what action we took 👇

16/06/2026

We sat down with James to find out what he likes about living in one of our homes and why he thinks its like a hotel.

To find out more about our retirement homes, head to our website:
https://www.incommunities.co.uk/retirement-living

15/06/2026

Fly Tipping Fact!

In 2025 we received an average of 169 reports of fly tipping a month.

There were more reports in October with 183!

To report fly tipping to us, head to our website:
https://www.incommunities.co.uk/fly-tipping

11/06/2026

“Throughout my life, I’ve always helped others. As a tenant, I want to make sure my voice is heard and that other customers have their voices heard too.”

Karen, a member of our Customer Experience Committee, talks about why it’s important that every customer has the opportunity to share their views to help shape our services.

09/06/2026

We ask customers for feedback on our services 💬

Have a look at the below to see what customers said and what action we took.

Do you want to provide your feedback on our services?
Head to our website to find out how you can have your say. The link is at the top, right hand side of the page 👇
https://yourvoice.incommunities.co/you-said-we-listened See less

Have you had your say on your neighbourhood yet?We're out and about for the rest of the month, either knocking on doors ...
08/06/2026

Have you had your say on your neighbourhood yet?

We're out and about for the rest of the month, either knocking on doors or in community centres, libraries, sports centres and youth centres so you can chat to us.

To find out more and when we will be in your area have a look at our website:
https://www.incommunities.co.uk/neighbourhood-plans

Don't forget that every customer who completes the survey will be entered into a prize draw where they could win a £30 voucher. There's one voucher per neighbourhood area available to win 🤩

04/06/2026

We ask customers for feedback on our services 💬

Have a look at the below to see what customers said and what action we took.

Do you want to provide your feedback on our services?
Head to our website to find out how you can have your say. The link is at the top, right hand side of the page 👇
https://yourvoice.incommunities.co/you-said-we-listened

Address

Incommunities Ltd, The Quays, Victoria Street, The Quays
Shipley
BD177BN

Opening Hours

Monday 8:45am - 4:30pm
Tuesday 8:45am - 4:30pm
Wednesday 8:45am - 4:30pm
Thursday 8:45am - 4:30pm
Friday 8:30am - 4:30pm

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