Southampton City Council Housing Services

28/05/2026

Final reminder - don't forget we have a Housing Roadshow tomorrow (Friday 29th May) 11-1pm which is a chance to raise any housing issues you may have with senior Housing staff. It's happening in Tankerville Road (in Woolston) and kindly supported by the Itchen Estate Tenants and Residents Association. Everyone welcome

26/05/2026

The latest "You Said, We Did" update is now available online!

Visit our “You Said, We Did” page to see the improvements we’ve made based on your suggestions. From better services to fresh initiatives, your input drives positive change in our housing experience.

Do you have an idea that could improve housing services?

Send them to the Tenant Engagement Team: [email protected]

https://www.southampton.gov.uk/housing/council-housing-tenants-and-leaseholders/your-tenancy-and-service-standards/our-performance-council-housing/tenant-engagement-a-service-shaped-by-your-voice/

22/05/2026

Southampton City Council Certificate of TPAS membership for 2026/2027:
TPAS are England’s leading tenant engagement experts and they
provide support/guidance and training to help you be involved with your social housing landlord

Please check their website, as TPAS membership is FREE for all our tenants, leaseholders and shared owners:
https://www.tpas.org.uk/; click here to become a tenant member of Tpas England: https://www.tpas.org.uk/landlord/tenant/create-member/158

22/05/2026

Enjoy your e-bike and mobility scooters safely - please check the links for information:

Mobility Scooter Charging Advice:
https://www.youtube.com/watch?v=YYebqIYVcyk

Mobility scooter advice:
https://www.southampton.gov.uk/housing/council-housing-tenants-and-leaseholders/tenant-participation/tenants-link/article/mobility-scooter-advice/

Exploding Electric Bike Fire & Safety Advice:
https://www.youtube.com/watch?v=4aS3IvDoUXA

Guidance on E-bikes and scooters:
https://www.gov.uk/guidance/my-safety-e-bikes-and-e-scooters-battery-charging

Dorset Fire and Rescue Service recommends that mobility scooters ar...

20/05/2026

13/05/2026

Our Quarter 4 Tenant Engagement Report is now live!

We’re pleased to share our latest Tenant Participation & Engagement Performance Report (Quarter 4, 2025–26).

This report highlights what we’ve been working on with you over the last quarter – including how tenants have helped shape services, shared feedback, and influenced decisions.

Your voice plays a vital role in improving housing services, and this report shows how your input is making a difference.
👉 Read the full report here:
https://www.southampton.gov.uk/media/brqdxnsz/tenant-participation-and-engagement-performance-report-for-quarter-4-2025-26.pdf
💬 We’d love to hear your thoughts – get in touch or join one of our engagement activities!

12/05/2026

Everyone's welcome to our next Housing Roadshow (in collaboration with the Itchen Estate Tenants and Residents Association) happening on the 29th May in Tankerville Road, Woolston 11am-1pm. A chance to raise any issues direct to the Director of Housing and other senior housing managers.

12/05/2026

Our Supported Housing Forum is open to all SCC tenants living in Supported Housing across the city. The next meeting of this popular and friendly group is happening at the end of the month.

08/05/2026

The next Weston Community Forum is happening on the 19th May, 6pm at Weston Court. Your chance to raise questions and issues direct to the Local Housing Office and local councillors.

01/05/2026

Did you know that you can now request a fire risk assessment report for your tower block council property:

https://southampton.portal.uk.empro.verintcloudservices.com/site/southampton/request/fire-safety-risk-assessment

For more information on Fire safety in council homes, please follow this link: https://www.southampton.gov.uk/housing/council-housing-tenants-and-leaseholders/repairs-maintenance-and-improvements/staying-safe-in-your-home/fire-safety/

Building safety information: https://www.southampton.gov.uk/housing/council-housing-tenants-and-leaseholders/repairs-maintenance-and-improvements/staying-safe-in-your-home/high-rise-building-safety/