12/02/2024
Please see this important update from our trading standards colleagues:
The Office for Product Safety and Standards (OPSS) is taking enforcement action and warning consumers about a brand of e-bike battery – UPP – that has been linked to a number of fires across England. Amazon, AliBaba, eBay and Made in China have been issued with Withdrawal Notices which require them, in their roles as distributors of the product, to stop supplying the UPP battery. OPSS has also issued a Withdrawal Notice to 20 sellers directly and has also issued a Withdrawal Notice to the China-based manufacturer.
The product presents a serious risk of fire as it is poorly built with poor welding to connect the components. The product also did not have a heat sensor to prevent overheating, with the battery management system not sufficient to prevent the battery from entering thermal runaway.
Consumers are being advised not to use the battery and contact the seller for further redress. Batteries can also be disposed of in local household recycling centres, however consumers should check first with their local centre if they accept this type of battery.
E-bikes and e-scooters use large lithium-ion batteries which can present a risk of serious fire or explosion in certain circumstances. While these can be used safely, there have been a number of fire incidents involving lithium-ion batteries in e-bikes and e-scooters, including in conversion kits.
You follow these five steps when purchasing, using or charging your e-bike or e-scooter to reduce fire risks:
Step 1: RESEARCH – only BUY an e-bike, e-scooter, charger or battery from a known seller and check any product reviews
Step 2: READ – always READ and FOLLOW the manufacturer’s instructions for charging and using e-bikes or e-scooters
Step 3: CHECK – not all e-bike or e-scooter batteries and chargers are compatible or safe when used together. Check and only USE the manufacturer’s recommended battery or charger
Step 4: CHARGE – always charge in a safe place without blocking exits and always UNPLUG your charger when you have finished charging
Step 5: NEVER – attempt to modify or tamper with your battery