Stirling and Clackmannanshire Trading Standards

Stirling and Clackmannanshire Trading Standards Our aim is to protect and promote public safety by maintaining a safe and fair trading environment

Please note that all requests for consumer or business advice and assistance are now dealt with by Advice Direct Scotland. If you are a consumer or business requiring advice and guidance on a dispute or wish to report the trading practices of a business, please call the Advice Direct Scotland Helpline on 0808 164 6000 or visit their website at https://www.consumeradvice.scot/ where you can also co

ntact them by email or live chat. Advice Direct Scotland provides free, confidential and impartial advice on consumer issues and their advisors can:
• Provide practical and impartial advice on how to resolve your consumer problem
• Inform you of the consumer laws which may apply to your situation
• Pass relevant information onto Trading Standards for further investigation (this cannot be carried out by yourself)

This page is only monitored during office hours and comments are moderated. Once posted, we reserve the right to delete comments that contain spam, racism, sexism, po*******hy, inappropriate language or inflammatory remarks.

22/08/2026

Faced with their slick imagery and touching back stories, it’s getting easier to be caught out by dodgy online shops

19/08/2026
19/08/2026

⚠️ WINTER FUEL PAYMENT SCAMS

Winter Fuel Payment scams often start earlier than people think
Last year, criminals targeted UK adults between August and October, and this year is likely to be no different.

Remember, most Winter Fuel Payments are made automatically.
You should not need to apply, and you will never be asked to provide personal or banking details by text message or email.
Received a message you're unsure about?

Check it using the Ask Silver Scam Checker or visit GOV.UK for trusted information.

🔗 www.friendsagainstscams.org.uk/ask-silver

19/08/2026

If a trader has used high pressure selling tactics to get you to buy a product or service on the spot, you may have the right to cancel the contract and obtain a full refund within 90 days

Find out more: https://consumeradvice.scot/knowledge-centre

12/08/2026

Water beads are small and can easily be swallowed without detection. As they bathe in stomach fluids, they expand to many times their original size, posing a serious risk of blockage in a child’s bowel.

Some water beads grow to more than 15 times their original size, up to the size of golf balls.
The beads don’t show up on X-ray, so finding them can be really complicated and the child may need major surgery to remove them.

That’s why they aren’t recommended for under 5s.

Learn more: https://capt.org.uk/keep-water-beads-away-from-young-children/

12/08/2026

If you believe a trader has provided misleading info about a product or service to get you to make a purchase or sign a contract, you may have the right to cancel the contract or obtain a discount on the price agreed

Find out more➡️https://consumeradvice.scot/knowledge-centre

Address

Kerse Road
Stirling
FK77SZ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441786404040

Website

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