27/10/2025
At someone’s worst moment, on their worst day, we have a team who calmly hold people in their care, supporting them at that time of greatest need.
24 hours a day, seven days a week, our Fire Control team work quietly and efficiently helping people at the end of the phone, getting the right resources to the scene, and staying with the incident until its conclusion.
As we celebrate International Control Room Week 2025, join us to say thank you to our Fire Control team, our unsung heroes, they are amazing – we hope you never need to know how good they are at what they do.