26/10/2026
Have you had money stolen from a scam and you’re unhappy with your bank's response? You don't have to face it alone.
The Financial Ombudsman Service helps people resolve complaints with financial businesses, including complaints about fraud and scams.
If you've already raised your complaint with your bank or financial provider and you're not satisfied with the outcome, the Financial Ombudsman Service may be able to investigate your case independently.
The service is free to use and, where a bank has acted unfairly, they can require it to put things right.
Find out more:
https://www.financial-ombudsman.org.uk/free-fair-final?utm_source=stakeholder&utm_medium=email&utm_campaign=awareness-campaign-organic&utm_content=newsletter-1