Wiltshire Trading Standards

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Wiltshire Trading Standards If you have a consumer issue and need advice or information you should contact Citizens Advice by telephone on 0808 223 1133.

26/10/2026

Have you had money stolen from a scam and you’re unhappy with your bank's response? You don't have to face it alone.

The Financial Ombudsman Service helps people resolve complaints with financial businesses, including complaints about fraud and scams.

If you've already raised your complaint with your bank or financial provider and you're not satisfied with the outcome, the Financial Ombudsman Service may be able to investigate your case independently.

The service is free to use and, where a bank has acted unfairly, they can require it to put things right.

Find out more:

https://www.financial-ombudsman.org.uk/free-fair-final?utm_source=stakeholder&utm_medium=email&utm_campaign=awareness-campaign-organic&utm_content=newsletter-1

*** PRODUCT RECALL - ARLA PROTEIN PUDDINGS (may contain glass) ***Arla Foods Ltd is recalling various Arla Protein Puddi...
26/10/2026

*** PRODUCT RECALL - ARLA PROTEIN PUDDINGS (may contain glass) ***

Arla Foods Ltd is recalling various Arla Protein Pudding products because they may contain glass.

Product Details

Arla Protein Pudding, Chocolate
Pack size 200g
Best before 11 January 2027
Best before 18 January 2027
Best before 20 January 2027
Best before 6 February 2027

Arla Protein Pudding, Salted Caramel
Pack size 200g
Best before 21 January 2027
Best before 23 January 2027
Best before 31 January 2027
Best before 2 February 2027

Arla Protein Pudding, Vanilla Cookie
Pack size 200g
Best before 25 January 2027

If you have bought the above products, do not eat them. Instead, return them to where you bought them from for a full refund. For further information, please contact 01133 827009 or [email protected].

Illegal to***co won't be tolerated in Wiltshire.Today, we obtained our 13th Closure Order against a business selling ill...
23/10/2026

Illegal to***co won't be tolerated in Wiltshire.

Today, we obtained our 13th Closure Order against a business selling illegal to***co. Greenland, Fisherton Street, Salisbury, will now be closed for three months.

Information from the public plays a vital role in helping us identify businesses breaking the law. Report illegal to***co sales here: 🔗 https://www.tssw.org.uk/work-areas/report-it/

Another win in the fight against illegal to***co
A Salisbury v**e shop has been ordered to close for three months following repeated offences involving the storage and sale of illicit to***co products.

Wiltshire Council's Trading Standards team, working alongside Wiltshire Police, secured the Closure Order after continued illegal activity was identified despite previous enforcement action and product seizures.

Illegal to***co undermines honest businesses, avoids vital tax payments and is often linked to wider criminal activity.
If you have information about the sale of illegal to***co products, you can report it confidentially through Trading Standards South West website: https://orlo.uk/Pwd7p

22/10/2026

Climate & Environment, Permanent, Full Time 37 hours per week, Up to £46,579 per annum

*** FREE TRAINING OPPORTUNITY FOR HAULIERS, FARMERS AND FARM STAFF ***
22/10/2026

*** FREE TRAINING OPPORTUNITY FOR HAULIERS, FARMERS AND FARM STAFF ***

22/10/2026

⚠️ Product recall for Horace Vetiver Primavera Beard Oil sold via Amazon

The product has been withdrawn from the market and recalled by OLBO (Horace) because it could cause skin irritation or allergic reactions ⚠️

If you have this product, stop using it immediately and contact the supplier for a refund or replacement.

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-horace-vetiver-primavera-beard-oil-sold-via-amazon-2609-0073

For further information, contact Horace on [email protected]

Share this recall with anyone who may have bought or used the product.

Warning to Businesses: Surfacing Repair ScamWe’re urging businesses to be on their guard following reports of rogue trad...
21/10/2026

Warning to Businesses: Surfacing Repair Scam

We’re urging businesses to be on their guard following reports of rogue traders cold calling businesses and offering to carry out minor pothole or other surfacing repairs before demanding vastly inflated sums of money for work carried out without clear agreement and of little genuine value.

Warning signs to watch out for:
• Unsolicited approaches offering to use "leftover" materials from another job.
• Pressure to agree to work immediately.
• Verbal agreements with little or no paperwork.

We would strongly advise:
• Never agree to work on the spot.
• Obtain written quotations before any work starts.
• Ask for full business details, including an address.
• Get quotes from other contractors before proceeding.
• If approached unexpectedly, take time to verify the trader's credentials.
• Use reputable traders, such as those registered with the Buy With Confidence scheme – www.buywithconfidence.gov.uk

If you believe you have been targeted by a rogue trader, report the matter to the Citizens Advice Consumer Service on 0808 223 1133 and contact the police immediately if you feel threatened or intimidated.

Please share this post to help protect local businesses and communities from rogue traders.

20/10/2026

⚠️ Product recall for Ambiano Ionic Hairdryers sold by Aldi

This product poses a high electric shock or fire risk because its power cord may become damaged over time ⚠️

If you have this affected product, stop using it immediately and return it to your nearest Aldi store for a full refund.

https://www.gov.uk/product-safety-alerts-reports-recalls/product-recall-ambiano-ionic-hairdryers-sold-by-aldi-2610-0111

For more information, please visit: https://help.aldi.co.uk/faqs/article/Product-Recall-Ambiano-Ionic-Hairdryer

Share this recall with anyone who may have bought or used the product.

20/10/2026
20/10/2026

When you’re stocking up on treats this Halloween please remember that some sweets can be dangerous for little ones.

Lollipops, hard sweets and mini eggs in particular can pose a serious choking risk. They’re the perfect size to completely block a child’s airway. So please pick another treat.

For more top tips on how to this Halloween visit: https://capt.org.uk/halloween/

Address

County Hall, Bythesea Road
Trowbridge
BA148JN

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+448082231133

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