16/10/2026
๐๐๐๐๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐๐๐
๐๐๐๐๐๐ ๐
๐๐๐ ๐๐๐ ๐๐๐๐๐ ๐๐๐๐๐ ๐๐๐๐๐
โ ๏ธ ๐๐๐๐๐๐๐๐๐ ๐๐๐๐๐๐: ๐๐๐๐๐๐ ๐๐ ๐๐๐๐๐ ๐๐๐๐
๐๐จ๐๐ ๐๐ฅ๐จ๐ฌ๐ฎ๐ซ๐ ๐๐จ๐ซ๐๐ก๐๐ฌ๐ญ๐๐ซ ๐๐จ๐๐ ๐๐จ๐ซ ๐๐ฌ๐ฌ๐๐ง๐ญ๐ข๐๐ฅ ๐ ๐๐ฌ ๐ฆ๐๐ข๐ง ๐ซ๐๐ฉ๐ฅ๐๐๐๐ฆ๐๐ง๐ญ
Please note works will now start on Friday 23 October, this is due to the works on the Esplanade overrunning.
On Friday 23 October to 20 December, SGN engineers will start work on phase one of the gas main replacement work. These works are essential to ensure we can continue to provide residents/businesses with a safe and efficient gas supply.
Due to the location of the gas main in the road, for everyoneโs safety we will need to close Dorchester Road from the junction of Grove Avenue to the junction of Monmouth Avenue.
Further details regarding Phase One and the closure are outlined below, weโve also included answers to questions raised at the drop-in event, along with some additional frequently asked questions. We hope these will help provide reassurance and provide answers to questions you may have.
โโโโโโโโโโโโโโ
๐. ๐๐๐ง ๐ฒ๐จ๐ฎ ๐๐ฑ๐ฉ๐ฅ๐๐ข๐ง ๐๐ก๐๐ฌ๐ ๐๐ง๐ ๐จ๐ ๐ญ๐ก๐ ๐ซ๐จ๐๐ ๐๐ฅ๐จ๐ฌ๐ฎ๐ซ๐ ๐๐ง๐ ๐ก๐จ๐ฐ ๐๐๐๐๐ฌ๐ฌ ๐ฐ๐ข๐ฅ๐ฅ ๐ฐ๐จ๐ซ๐ค?
The road closure will begin at 6am on Friday 23 October.
To minimise disruption, the work will be completed in four sections, with the closure moving along Dorchester Road as work progresses.
Vehicle access to properties within the closure will be maintained throughout the project, although access routes may change as the work area moves. Our site team will keep affected residents and businesses informed and signage will be in place for road users.
The work involves installing a new gas pipe between Grove Avenue and Monmouth Avenue.
๐๐๐๐๐๐๐ ๐
๐๐ซ๐จ๐ฏ๐ ๐๐ฏ๐๐ง๐ฎ๐ ๐ญ๐จ ๐๐๐ฒ๐ฆ๐จ๐ฎ๐ญ๐ก ๐๐๐ฒ ๐๐ฏ๐๐ง๐ฎ๐
The hard closure (no through vehicle access) will be located near Grove Avenue.
This means:
โข No through vehicle access past the closure at Grove Avenue.
โข Access to all properties and care homes within this section will be maintained from the north side (Monmouth Avenue direction).
โข Access to Lidl and properties up to Weymouth Bay Avenue will be from the north side.
โข Vehicle access to Grove Avenue and Milton Terrace will remain available.
โข Access up to the Grove Avenue/Milton Terrace junction will be available from the south side (beach end of Dorchester Road).
๐๐๐๐๐๐๐ ๐
๐๐๐ฒ๐ฆ๐จ๐ฎ๐ญ๐ก ๐๐๐ฒ ๐๐ฏ๐๐ง๐ฎ๐ ๐ญ๐จ ๐ญ๐ก๐ ๐ฌ๐จ๐ฎ๐ญ๐ก ๐ฌ๐ข๐๐ ๐จ๐ ๐ญ๐ก๐ ๐๐ข๐๐ฅ ๐๐ง๐ญ๐ซ๐๐ง๐๐ โ ๐๐จ๐ญ๐ก ๐ฌ๐๐๐ญ๐ข๐จ๐ง ๐จ๐ง๐ ๐๐ง๐ ๐ญ๐ฐ๐จ ๐ฐ๐ข๐ฅ๐ฅ ๐ญ๐๐ค๐ ๐ ๐ฐ๐๐๐ค๐ฌ
The hard closure will move to the Weymouth Bay Avenue junction.
This means:
โข No through vehicle access past the closure at Weymouth Bay Avenue.
โข Properties north of the closure will be accessed from the Monmouth Avenue side.
โข Weymouth Bay Avenue and side roads will be accessed from the south side (beach end of Dorchester Road).
๐๐๐๐๐๐๐ ๐
๐๐จ๐ซ๐ค๐ข๐ง๐ ๐๐๐ซ๐จ๐ฌ๐ฌ ๐ญ๐ก๐ ๐๐ข๐๐ฅ ๐๐ง๐ญ๐ซ๐๐ง๐๐
To keep Lidl accessible, the work will be carried out in two halves.
๐
๐ข๐ซ๐ฌ๐ญ ๐ก๐๐ฅ๐ ๐จ๐ ๐ญ๐ก๐ ๐๐ข๐๐ฅ ๐๐ง๐ญ๐ซ๐๐ง๐๐
All vehicle access to Lidl will be from the north side of the closure.
๐๐๐๐จ๐ง๐ ๐ก๐๐ฅ๐ ๐จ๐ ๐ญ๐ก๐ ๐๐ข๐๐ฅ ๐๐ง๐ญ๐ซ๐๐ง๐๐
All vehicle access to Lidl will be from the south side of the closure.
๐๐๐๐๐๐๐ ๐
๐๐จ๐ซ๐ญ๐ก๐๐ซ๐ง ๐ฌ๐ข๐๐ ๐จ๐ ๐๐ข๐๐ฅ ๐๐ง๐ญ๐ซ๐๐ง๐๐ ๐ญ๐จ ๐๐จ๐ง๐ฆ๐จ๐ฎ๐ญ๐ก ๐๐ฏ๐๐ง๐ฎ๐
This final section will run from the northern side of the Lidl entrance to the Monmouth Avenue junction.
This means:
โข All vehicle access to Lidl will continue from the south side of the closure.
โโโโโโโโโโโโโโ
๐. ๐๐ก๐๐ซ๐ ๐๐๐ง ๐ ๐๐ข๐ง๐ ๐ข๐ง๐๐จ๐ซ๐ฆ๐๐ญ๐ข๐จ๐ง ๐๐๐จ๐ฎ๐ญ ๐๐ฎ๐ฌ ๐ฌ๐๐ซ๐ฏ๐ข๐๐๐ฌ?
For the latest information on bus route changes and diversions, please visit:
https://www.firstbus.co.uk/wessex-dorset-south-somerset/news-and-service-updates/updates/dorchester-road-closure
Posters will also be displayed at affected bus stops to direct passengers to the nearest available stop locations.
โโโโโโโโโโโโโโ
๐. ๐๐ก๐ฒ ๐๐ซ๐ ๐ญ๐ก๐๐ฌ๐ ๐ฐ๐จ๐ซ๐ค๐ฌ ๐ง๐๐๐๐ฌ๐ฌ๐๐ซ๐ฒ?
The existing gas main is very old and to maintain the demand for gas in the area the pipe needs to be replaced and upsized. Replacing this pipe will help ensure a safe and reliable gas supply for homes and businesses while reducing the risk of future emergency repairs and unplanned road closures.
๐. ๐๐ก๐ฒ ๐๐๐ง'๐ญ ๐ญ๐ก๐ ๐ฐ๐จ๐ซ๐ค ๐๐ ๐๐๐ซ๐ซ๐ข๐๐ ๐จ๐ฎ๐ญ ๐ฎ๐ง๐๐๐ซ ๐ญ๐๐ฆ๐ฉ๐จ๐ซ๐๐ซ๐ฒ ๐ญ๐ซ๐๐๐๐ข๐ ๐ฅ๐ข๐ ๐ก๐ญ๐ฌ ๐ข๐ง๐ฌ๐ญ๐๐๐ ๐จ๐ ๐๐ฅ๐จ๐ฌ๐ข๐ง๐ ๐ญ๐ก๐ ๐ซ๐จ๐๐?
The location of the gas main and the available road width means there is insufficient space to safely accommodate both traffic and the excavation area.
We have carefully assessed alternative traffic management options, including temporary traffic lights. However, due to the depth and location of the excavation, the presence of multiple underground utilities, and the need to maintain a safe working area for our engineers, a full road closure is the only safe option available.
Road closures are always considered a last resort and are only implemented when all other options have been thoroughly assessed and ruled out.
๐. ๐๐ก๐ฒ ๐๐๐ง'๐ญ ๐๐ง๐ ๐ข๐ง๐๐๐ซ๐ฌ ๐ฐ๐จ๐ซ๐ค ๐๐ ๐ก๐จ๐ฎ๐ซ๐ฌ ๐ ๐๐๐ฒ ๐จ๐ซ ๐จ๐ง๐ฅ๐ฒ ๐๐ญ ๐ง๐ข๐ ๐ก๐ญ?
These works cannot be completed during the night.
The work involves a live gas network and multiple underground utilities, requiring careful and controlled excavation.
Engineers need regular access to properties to complete service transfer work as the project progresses.
Property access cannot reasonably be achieved during the night.
The works generate significant noise and disruption, which would impact nearby residents.
Reinstatement materials to infill excavations require a minimum of 24hours to set before traffic can safely use the road.
๐. ๐๐๐ฌ ๐๐ฑ๐ญ๐๐ง๐๐๐ ๐๐ฏ๐๐ง๐ข๐ง๐ ๐จ๐ซ ๐๐ฎ๐ง๐๐๐ฒ ๐ฐ๐จ๐ซ๐ค๐ข๐ง๐ ๐๐๐๐ง ๐๐จ๐ง๐ฌ๐ข๐๐๐ซ๐๐?
Our engineers will be working Monday to Saturday between 7:00am and 5:30pm, and additional Sunday working will be used where practical.
The project includes a large number of individual service connections to properties, which must be completed progressively as work advances along the route. Where possible, reinstatement and preparatory activities will also be undertaken at weekends.
The project has been planned and resourced to ensure works are completed as safely and as quickly as possible.
โโโโโโโโโโโโโโ
๐. ๐๐ข๐ฅ๐ฅ ๐๐ฆ๐๐ซ๐ ๐๐ง๐๐ฒ ๐ฌ๐๐ซ๐ฏ๐ข๐๐ ๐๐๐๐๐ฌ๐ฌ ๐๐ ๐ฆ๐๐ข๐ง๐ญ๐๐ข๐ง๐๐?
Yes. Access for emergency services will be maintained throughout the closure whenever required. Their responders will be advised of the quickest response routes and our teams will support wherever needed.
๐. ๐๐ข๐ฅ๐ฅ ๐๐๐๐ข๐ญ๐ข๐จ๐ง๐๐ฅ ๐๐ง๐ ๐ข๐ง๐๐๐ซ๐ฌ ๐๐ ๐๐๐ฉ๐ฅ๐จ๐ฒ๐๐ ๐ญ๐จ ๐๐จ๐ฆ๐ฉ๐ฅ๐๐ญ๐ ๐ญ๐ก๐ ๐ฐ๐จ๐ซ๐ค๐ฌ ๐ฆ๐จ๐ซ๐ ๐ช๐ฎ๐ข๐๐ค๐ฅ๐ฒ?
The work is highly specialised and takes place within a constrained working area.
Increasing the number of engineers on site would not necessarily speed up progress and could create additional safety risks. Resources will be allocated in the most effective way to ensure the works are completed as quickly and as safely as possible.
๐. ๐๐ก๐ฒ ๐ข๐ฌ ๐ญ๐ก๐ ๐ซ๐จ๐๐ ๐๐ฅ๐จ๐ฌ๐๐ ๐ฐ๐ก๐๐ง ๐๐ง๐ ๐ข๐ง๐๐๐ซ๐ฌ ๐๐ซ๐ ๐ง๐จ๐ญ ๐๐ฅ๐ฐ๐๐ฒ๐ฌ ๐ฏ๐ข๐ฌ๐ข๐๐ฅ๐?
Engineers are not always visible or working directly within the excavation because many activities take place elsewhere to support the project.
These activities include:
โข Pressure testing and commissioning work.
โข Service connection work within customers' properties.
โข Material collection and deliveries.
โข Quality inspections.
โข Preparing future sections of the works.
โข Waiting for reinstatement materials to cure before work can continue.
Although engineers may not always be visible, please can we assure you they are working.
โโโโโโโโโโโโโโ
๐. ๐๐ก๐๐ญ ๐ฆ๐๐๐ฌ๐ฎ๐ซ๐๐ฌ ๐๐ซ๐ ๐ข๐ง ๐ฉ๐ฅ๐๐๐ ๐ญ๐จ ๐ฆ๐จ๐ง๐ข๐ญ๐จ๐ซ ๐ญ๐ซ๐๐๐๐ข๐ ๐ฎ๐ฌ๐ข๐ง๐ ๐ฌ๐ข๐๐ ๐ซ๐จ๐๐๐ฌ ๐๐ฎ๐ซ๐ข๐ง๐ ๐ญ๐ก๐ ๐๐ฅ๐จ๐ฌ๐ฎ๐ซ๐?
We understand the closures on Dorchester Road will be disruptive and road users will be using unsuitable side roads as a diversion. We will do everything we can to encourage the use of the official diversion route.
Our traffic management contractors will continue to monitor the local road network throughout the closure; they will continue to review traffic management options for side roads as works progress. Unsuitable for diversion and resident access only signage will be in place.
โโโโโโโโโโโโโโ
๐. ๐๐ก๐๐ญ ๐๐จ๐ฆ๐ฉ๐๐ง๐ฌ๐๐ญ๐ข๐จ๐ง ๐ข๐ฌ ๐๐ฏ๐๐ข๐ฅ๐๐๐ฅ๐ ๐๐จ๐ซ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ๐๐ฌ ๐๐๐๐๐๐ญ๐๐ ๐๐ฒ ๐ญ๐ก๐ ๐ฐ๐จ๐ซ๐ค๐ฌ?
SGN's Small Business Compensation Scheme may be available to businesses that experience a genuine loss of trade as a direct result of the gas main replacement works.
Businesses wishing to make a claim should first register their intent to claim through the online application process. The claims team will then provide guidance on the information required to assess eligibility.
The scheme is independently regulated, and applicants must meet the required qualifying criteria before any claim can be approved.
๐๐ข๐ง๐ค ๐ญ๐จ ๐๐จ๐ฆ๐ฉ๐๐ง๐ฌ๐๐ญ๐ข๐จ๐ง ๐ฌ๐๐ก๐๐ฆ๐: Compensation | SGN Your gas. Our network.
โโโโโโโโโโโโโโ
We will continue to provide updates throughout the project. To help manage expectations, updates will only be issued when there is new information to share.
If you need to speak to us about these works โ please contact our Customer Service Team:
๐ง Email: [email protected]
๐ Phone: 0800 912 1700
The team will ensure your enquiry is logged and tracked and sent to an appropriate member of the team for response.
Weโd like to apologise for the disruption these essential works will cause and thank you for your continued patience and understanding.
๐๐๐ ๐๐๐ฃ๐จ๐ซ ๐๐จ๐ซ๐ค๐ฌ ๐๐จ๐ฎ๐ญ๐ก