Norfolk Fire & Rescue Service

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Norfolk Fire & Rescue Service Norfolk Fire and Rescue Service, England. Please do not use our social media channels if you need help in an emergency- always call 999.

Our social media accounts allow us to highlight our work in communities, provide safety advice and education, and details of incidents where we need the public to follow guidance. We use our accounts to engage with and get the thoughts of people across the county. We appreciate your support in helping us to make Norfolk safer for everyone. When interacting with our social media accounts please follow this guidance:

* Be civil, tasteful and relevant
* Do not post messages that are unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
* Do not swear
* Do not post content copied from elsewhere, for which you do not own the copyright
* Do not publicise your, or anyone else's, personal information, such as contact details
* Do not impersonate someone else
* NFRS is a part of Norfolk County Council. The council itself, as opposed to its political administration, must be politically neutral in its communications. Therefore, do not use any of our pages to promote party political messages or other political content. We reserve the right to block users or hide messages where the above guidance is not adhered to. Please help us to keep these pages a safe space for everyone.

*Use of our photographs and video content*

All photos and media are copyright Norfolk Fire & Rescue Service. Media outlets do not have permission to download and reprint images without express written permission from our press office.

We were delighted to welcome The Lady Dannatt MBE, Lord-Lieutenant of Norfolk, to Carrow Fire Station yesterday. She th...
22/10/2026

We were delighted to welcome The Lady Dannatt MBE, Lord-Lieutenant of Norfolk, to Carrow Fire Station yesterday.
She thanked firefighters and our professional services staff in our water, prevention and protection teams for their gruelling work throughout the summer dealing with wildfires and other incidents across Norfolk.
Lady Dannatt said: "You all give so much to Norfolk and you are all very much appreciated, as are your colleagues and your families. We know the winter is likely to also be busy for the service and we owe an enormous debt of gratitude to Norfolk Fire & Rescue Service."
Yesterday's visit was part of a series of planned visits across all 42 Norfolk fire stations by the county's Deputy Lieutenants.
The Carrow event was also attended by Chief Fire Officer Ceri Sumner and Deputy Chief Fire Officer Scott Norman.

Motorists and passengers, eyes peeled…we’re hitting the road with Jack! 👀A great big lorry load of thanks to local haula...
22/10/2026

Motorists and passengers, eyes peeled…we’re hitting the road with Jack! 👀

A great big lorry load of thanks to local haulage firm Jack Richards & Son who are very kindly supporting our on-call recruitment campaign by advertising it on the back of their trucks 🤝

In fact, strictly speaking, they’re not just promoting our campaign, but ALL on-call firefighter recruitment in the UK (what with their trucks travelling outside of Norfolk and all). So, if you’re interested in becoming an on-call firefighter then you can head to the National Fire Chiefs Council link in the image and navigate your way to Norfolk, or wherever your local fire service is, or head straight to our recruitment page via the link in the comments.

If you’ve spotted a member of the Jack Richards & Son fleet with the blue sticker featuring our crest, then why not let us know and send us a pic (although, if you'll allow us to state the bleeding obvious, please don’t take any photos while you’re behind the wheel).

And if you own a business in Norfolk and would like to support on-call firefighters, then have you considered signing up to our NFRS On-Call Employers Charter? https://orlo.uk/kAThv

Thanks again to Jack Richards – we’ll see you on the road! 🚚 🚒

It’s just over 48 hours until our nine 999 Challenge runners head off on lap one (out of 12) of Whitlingham Broad 🏃We re...
21/10/2026

It’s just over 48 hours until our nine 999 Challenge runners head off on lap one (out of 12) of Whitlingham Broad 🏃

We reckon they’ll find the next 48 a bit easier than the 48 hours that follow, when they’ll be completing lap after gruelling four-mile lap, all in the name of charity. You can still donate to their cause, raising money for the Fire Fighters Charity and the NFRS Sports, Social and Wellbeing Club, via the link in the comments: https://orlo.uk/tUVaP

It won’t just be our runners down there on the day though, our friendly engagement team will be over at Whitlingham to talk about public safety – whether you’re there walking the dog or heading out onto the water, come over and say hi 🙂

They can talk to you about how to join the service as an on-call firefighter too, so if you wished you’d had the chance to get involved in something like the 999 Challenge, then that’s your way in (we absolutely promise it’s not mandatory if you do join us on-call though… 🥵).

We hope to see you there of course, but if you wish to learn more about how to join us on-call, then all the details are waiting for you in the comments ⬇️

👨‍🚒 We're all about keeping people safe every day of the year - but with winter coming, there are some extra checks we'd...
20/10/2026

👨‍🚒 We're all about keeping people safe every day of the year - but with winter coming, there are some extra checks we'd love to carry out.

😊 That's why we've teamed up with our colleagues at Norfolk County Council Trading Standards to hold another series of winter safety events in libraries across the county next month.

✅ Bring your electric blankets, heat pads, heated throws and portable heaters to be tested by a professional for free.

🏠 And speak to our friendly teams about home fire safety, product safety and how you and your loved ones can stay warm without risk this winter.

Dates and locations via the link in comments ⬇️

🚒 Planned roadworks have started today to replace the emergency lights outside Sprowston Fire Station. These lights ensu...
19/10/2026

🚒 Planned roadworks have started today to replace the emergency lights outside Sprowston Fire Station. These lights ensure that we can hold traffic on this busy road for a few seconds to be able to leave the station and attend 999 calls.
🚦A diversion is in place and traffic can still move west bound from Sprowston Road roundabout along Chartwell Road. Access is being maintained to ensure fire crews can exit the station in either direction, thanks to the use of temporary traffic lights, because every second counts.
⚠️While this work on our new ‘wig-wag’ lights is completed, highways will also be improving the footpath, refreshing road markings and cutting back hedging.
👍 Thanks to our colleagues at Norfolk County Council Highways and their contractors for this work, to ensure we are able to continue to turn-out quickly, whatever the emergency.
🌟 Thanks for your patience while this work is carried out. The roadworks are expected to be in place for 11 days.

Thank you to everyone who turned out for the annual Land Rover Run yesterday – it was a proper car-nival in North Norfol...
19/10/2026

Thank you to everyone who turned out for the annual Land Rover Run yesterday – it was a proper car-nival in North Norfolk! 🚙

The event is now in its ninth year, and last weekend blew the doors off a shedload of records, with a whopping 434 Land Rovers attending to make the 68-mile journey and finish up at Holkham Hall, and over £8,000 raised for Fire Fighters Charity That’s more vehicles and more money than ever before.

Amazing work from everyone involved in organising the event, in particular Rigil Kent, thanks to the crews and cadets who came along to offer their support, thank you to everyone who joined the giant convoy, and those who turned out to give them a honk or a wave. Until next year, it’s Rover and out! 🫡

Photo credit: Paul Tibbs

😊 Our educational safety programme Crucial Crew welcomed more than 6,000 children over the last academic year and today,...
19/10/2026

😊 Our educational safety programme Crucial Crew welcomed more than 6,000 children over the last academic year and today, it's back - bigger and better than ever!

🎒 Members of our Prevention team will be joined by partner agencies including Norfolk Constabulary East Anglian Air Ambulance Charity St John Ambulance, the RNLI and Cadent to welcome pupils from across Norfolk this year.

🏫 We start today at Gresham's School, hosting sessions for children in the north of the county and go on to see thousands of other Year 6, home educated and SEND pupils at venues across Norfolk.

✅ If your school hasn't signed up for this year's Crucial Crew, there is still time. Please see the link in the comments below. And if you have a venue we can use to host these valuable sessions next year, please get in touch with the team by emailing [email protected]

UPDATE 10.10pm: Our crews have now left the scene for the night, and will be returning for damping down tomorrow. Please...
16/10/2026

UPDATE 10.10pm: Our crews have now left the scene for the night, and will be returning for damping down tomorrow. Please stay clear of the area overnight as there is still smoke coming from the scene.

________________________________________

Our crews are currently at the scene of a fire near the NDR close to the Thorpe Marriott Roundabout.

The road remains open but we would ask the public to stay clear of the area and allow our crews to carry out their work. Thank you.

One week to go… ⏱️This time next week, these nine hardy members of the service will have just completed their second fou...
16/10/2026

One week to go… ⏱️

This time next week, these nine hardy members of the service will have just completed their second four-mile lap of Whitlingham Broad, with another ten still to go. They'll be spending the whole of next weekend putting themselves through the pain barrier for a 48-hour challenge, all in the name of charity 💪

The 999 Challenge team will be setting off from Carrow Fire Station for the first leg at 1pm next Friday (23 October) and then doing the same thing every four hours until 9am on Sunday 25 October. That’s a total of 48 hours (and quite a lot of interrupted sleep!)

All the money being raised will go to the Fire Fighters Charity and the service’s Sports, Social and Wellbeing Club, to support firefighters in our service and beyond 🫶

Have you donated yet? If not, then you’re not too late! Check out the link in the comments ⬇️

☀️We’ve had some unseasonably warm weather in recent days. It’s unusual for us to deal with wildfires in October, but wa...
16/10/2026

☀️We’ve had some unseasonably warm weather in recent days. It’s unusual for us to deal with wildfires in October, but warm temperatures and dry ground mean a fire at Cley this week affected an area of around 200m by 200m.

Crews worked diligently to bring it under control, but it’s a timely reminder that the risk of wildfires is still with us this Autumn.

Help us to keep Norfolk safe:
🏠Take your litter home.
🚬Be careful when disposing of smoking materials.
🍽️Don’t use disposable barbecues.

Call us quickly if you see a fire. If you use What3 Words we can pinpoint any rural location quickly.

Address

Operations And Communications Centre, Jubilee House, Falconers Chase
Wymondham
NR180WW

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