Introduction
Common Services Centers (CSCs) are a strategic cornerstone of the Digital India programme. CSCs are envisaged as assisted front-end ICT (Information and Communication Technology)
enabled centres for delivery of various G2C (Government to Citizen) and other B2C (Business
to Citizen) services to the citizens. These are managed and operated by local skilled
enterpreneurs. The serv
ice portfolio, including G2C services, enable a sustainable rural
enterprise providing employment opportunities to local poplulation. To develop CSCs as a dependable, reliable and ubiquitous IT enabled network of Citizen
Service Points connecting local population with the Government departments, business
establishments, banks , insurance companies and educational institutions, with an impact on
primary, secondary and tertiary sectors of the country’s economy. The mission of CSC SPV is to enable provision of government, private and social sector
services to citizens at doorsteps, at affordable cost and in a transparent manner through the
CSCs. Objectives of CSC SPV
I. Ensuring systemic viability and sustainability of the CSC Scheme. Expanding the scope of delivery of G2C & B2C services to rural citizens. Expanding access to larger market for rural population. Providing a standardized framework for collaborative decision making. Catalyzing and maintaining content aggregation on an on-going basis. Non-discriminatory access to e-Services to rural citizens by making the CSCs complete
service delivery centres, utilizing the backend infrastructure already available with other
Govt deparments/agencies. Expansion of self-sustaining CSC network till Gram Panchayat level - 2.5 Lakhs CSCs i.e. at
least one CSC per Gram Panchayat. Strengthening the institutional framework for the rollout and project management, thereby,
supporting the State and District administrative machinery and handholding of the VLEs
through local language Help Desk support. Encouraging women as VLEs. X. Making the entire network neutral for all service providers (no exclusivity) integrated to
marketand sell products and services in Rural India. XI. Building stakeholder capacity. Services available
S No Service Name
1. Digi Pay – AePS
2. Insurance
3. Banking
4. Pension
5. Aadhaar Services
6. UCL
7. Digital Seva Kendra (DSK)
8. UJALA
9. LED MMU
10. Sanitary Napkins
11. Railway Ticketing (IRCTC)
12. Passport Applications
13. Education
14. Health Care Services
15. Skill Development
16. CSC VLE Bazaar
17. GST
18. Electricity Bill Payment
19. Election
20. WiFi Choupal
21. New Services
22. Help Desk and Ticker Generation