31/08/2026
Proud Milestones | Excellence in Service and Veterans' Welfare
14 GTC Records, Subathu set exacting benchmarks in professionalism, quality and unwavering commitment to the welfare of soldiers, and next of kin, through welfare initiatives which stand as a testament to transformative governance and compassionate outreach:
• Certified for Excellence: Conferred the ISO 9001:2015 Quality Management System Certification, affirming its robust HR practices, digital transformation, process integrity and culture of continuous improvement.
• Seamless Healthcare Transition: Became first Records Office in the Indian Army to issue pre-activated ECHS Smart Cards, in collaboration with Central Organisation, ECHS, to the retiring soldiers, ensuring uninterrupted and dignified access to quality healthcare from Day One of second innings.
• Digital Bridge for Welfare: Launch of VYAS Chatbot - 9816100628, providing instant guidance on entitlements, documentation and serving as a responsive grievance-redressal platform for soldiers and NOKs of the Gorkha fraternity.
These visionary steps ensure frictionless support, seamless medical cover and complete transparency for those who have dedicated their lives to the Nation.
The efforts embody the Indian Army’s enduring ethos of dignity, care and lifelong honour for every soldier and veteran.
ADGPI - Indian Army
DOPPW ( Department of Pension & Pensioners' Welfare ) Group