Office of Utilities Regulation Jamaica

Office of Utilities Regulation Jamaica The Office of Utilities Regulation (OUR) was established by an Act of Parliament in 1995 to regulate the operations of utility companies.

Operations began in January 1997. The role of the Office of Utilities Regulation (OUR), as an independent Regulator, is often misunderstood, particularly by the largest stakeholder group - consumers. It is a general belief that if you are not for me then you are against me! However, the Regulator has an obligation to be objective, transparent and impartial. Our mandate is to provide an avenue of A

ppeal for consumers who have grievances with the utility companies. Contrary to general belief, the OUR is NOT a consumer advocacy group. The OUR has also been recognized internationally for the pioneering role it has played in the regional development of independent regulation and the liberalization of the telecommunications sector. The OUR is responsible for the regulation of Electricity, Water and Sewerage, and Telecommunications (Telephony and Internet) sectors in Jamaica.

Missed a few episodes this season? 🎙️Now’s the perfect time to catch up on the OUR Chat Podcast. After all, an informed ...
30/05/2026

Missed a few episodes this season? 🎙️
Now’s the perfect time to catch up on the OUR Chat Podcast. After all, an informed consumer is a powerful one. Listen here: https://bit.ly/OURChatPodcast

29/05/2026

You paid the bill… so why is the signal still acting up? 🤨📶
Tap in to the latest Ask Lorna video as we break down a frustration this customer faces.
Listen Now: https://bit.ly/AskLornaBillPaidSignalSpotty

28/05/2026

to powerful conversations, regional collaboration, and unforgettable moments at the 20th Annual OOCUR Conference 🌎⚡💧📶
Here’s a look back at some of the highlights from an incredible week.

Now reopened! đź’§ The NWC Black River Satellite Office is once again serving customers in Black River and surrounding comm...
27/05/2026

Now reopened! đź’§ The NWC Black River Satellite Office is once again serving customers in Black River and surrounding communities, following Hurricane Melissa.

At the 20th Annual OOCUR Conference, the OUR Chat Podcast caught up with David Morton for a conversation on leadership, ...
26/05/2026

At the 20th Annual OOCUR Conference, the OUR Chat Podcast caught up with David Morton for a conversation on leadership, regulation, and navigating pressure in challenging times. 🎙️https://bit.ly/OURChatPodcast

t’s Labour Day! 🇯🇲​Are you spending the day working on projects or getting some well-deserved rest? Tell us in the comme...
25/05/2026

t’s Labour Day! 🇯🇲​
Are you spending the day working on projects or getting some well-deserved rest? Tell us in the comments.

21/05/2026

High praise and higher expectations! Dr. Marsha Atherley‑Ikechi, Executive Director of OOCUR, reflects on a successful conference and looks ahead to harmonious action and meaningful implementation. Next stop is U.S. Virgin Islands! Are you ready?

20/05/2026

The National Water Commission also showed out at the 20th Annual OOCUR Conference. We caught up with two attendees who described the experience as enlightening, sharing key takeaways from the sessions.​

19/05/2026

As OOCUR grows so do our utilities. Watch as Chairman of Can-Cara, Robert Taylor takes us through their origin story and shares his takeaways from the 20th Annual OOCUR Conference. Buckle up, it’s a long journey!​

Address

Kingston

Opening Hours

Monday 08:30 - 16:30
Tuesday 08:30 - 16:30
Wednesday 08:30 - 16:30
Thursday 08:30 - 16:30
Friday 08:30 - 16:30

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