National Water Commission

National Water Commission Serving You In So Many Ways.

While not being the only service provider in the country, the National Water Commission is charged with the responsibility of being the main provider of potable water supply and the collection, treatment and disposal of wastewater services to the people of Jamaica.

| NO WATER SUPPLY DUE TO EQUIPMENT ISSUE CUSTOMERS IN SOMERSET AND ENVIRONS IN ST. THOMAS AFFECTED.Customers in Somer...
01/06/2026

| NO WATER SUPPLY DUE TO EQUIPMENT ISSUE CUSTOMERS IN SOMERSET AND ENVIRONS IN ST. THOMAS AFFECTED.

Customers in Somerset, Danvers Pen, Trinityville, Coley and Anglican Lane in St. Thomas are experiencing a water supply disruption due to an issue with the equipment at the Trinityville/ Somerset facility.

The company is working to have the issue resolved in the shortest possible time.

NWC apologizes for any inconvenience and thanks customers for their patience. For updates, call 888-225-5692.

| INTERMITTENT WATER SUPPLY DISRUPTIONS DUE TO PIPELINE CONNECTION WORKS IN SECTIONS OF WICKIE WACKIE, ST. ANDREW.Cust...
01/06/2026

| INTERMITTENT WATER SUPPLY DISRUPTIONS DUE TO PIPELINE CONNECTION WORKS IN SECTIONS OF WICKIE WACKIE, ST. ANDREW.

Customers in Rainbow Crescent, Sunshine Crescent, Retreat Avenue, and nearby areas in Wickie Wackie, St. Andrew are experiencing intermittent water supply disruptions due to the transfer of household connections to newly installed distribution pipelines.

The NWC estimates completion of the works by late evening Tuesday, June 2, 2026.

The NWC apologizes for any inconvenience caused and appreciates customers' patience and understanding at this time. For updates, please call 888-225-5692, or visit .

| DAMAGED EQUIPMENT ISSUE AT THE WHITE RIVER FACILITY IN ST. ANN - EXCHANGE, BONHAM SPRING, LODGE, UPTON, LANCE WOOD, ...
01/06/2026

| DAMAGED EQUIPMENT ISSUE AT THE WHITE RIVER FACILITY IN ST. ANN - EXCHANGE, BONHAM SPRING, LODGE, UPTON, LANCE WOOD, AFFECTED.

Customers in Exchange, Bonham Spring, Lodge, Upton, Lance Wood, in St. Ann, are experiencing no water due to a defective motor at the National Water Commission (NWC) White River facility.

NWC crews are currently assessing the issue. Full operation should return at the facility by Wednesday, June 03, 2026.

The NWC apologizes for the inconvenience. For updates and trucked water requests, please call Customer Care toll-free at 888-225-5692, or visit http://nwcjamaica.com or .

| MECHANICAL ISSUES DISRUPTS WATER SUPPLY TO CUSTOMERS IN ST ANNCustomers in Barret Hall, Sections of Orange Park, Ogl...
31/05/2026

| MECHANICAL ISSUES DISRUPTS WATER SUPPLY TO CUSTOMERS IN ST ANN

Customers in Barret Hall, Sections of Orange Park, Ogle Street and nearby areas in St. Ann are experiencing a water supply disruption due to mechanical issues at the NWC Claremont R/L #2 Facility.

Additional areas affected include: Tank Street, Skyhigh and Sections of Calton Mountain

NWC crews are now assessing the issue to determine when supply will return. Customers will get an update as soon as we have a restoration time.

NWC apologizes for the inconvenience and thanks customers for their patience. For updates, call 888-225-5692.

| LOW WATER PRESSURE OR NO WATER DUE TO PARTIAL POWER/SINGLE PHASE (JPSCO), IN ST. ANN HARRISON TOWN AND OSBOURNE STRE...
30/05/2026

| LOW WATER PRESSURE OR NO WATER DUE TO PARTIAL POWER/SINGLE PHASE (JPSCO), IN ST. ANN HARRISON TOWN AND OSBOURNE STREET AFFECTED

Customers in Harrison Street and Osbourne Street, in St. Ann, are experiencing low water pressure, or no water due to a Jamaica Public Service Company (JPSCO) power issue impacting operations at the National Water Commission (NWC) Harrison Town #1 facility.

NWC is in contact with JPSCO to correct the partial power supply. Water supply will improve once full power is restored at the facility.

NWC apologizes for the inconvenience. For updates, call 888-225-5692.

| LOW WATER PRESSURE OR NO WATER DUE TO PARTIAL POWER/SINGLE PHASE (JPSCO), IN ST. CATHERINE WHITE HOUSE AND NI**ER HO...
30/05/2026

| LOW WATER PRESSURE OR NO WATER DUE TO PARTIAL POWER/SINGLE PHASE (JPSCO), IN ST. CATHERINE WHITE HOUSE AND NI**ER HOUSE AFFECTED

Customers in White House and Ni**er House, in St. Catherine, are experiencing low water pressure, or no water due to a Jamaica Public Service Company (JPSCO) power issue impacting operations at the National Water Commission (NWC) White House facility.

NWC is in contact with JPSCO to correct the partial power supply. Water supply will improve once full power is restored at the facility.

NWC apologizes for the inconvenience. For updates, call 888-225-5692.

| INTERNAL ELECTRICAL ISSUE INTERRUPTS WATER SUPPLY IN WARRICK MOUNTAIN, ST. ANNCustomers in Warrick Mountain, in St. ...
30/05/2026

| INTERNAL ELECTRICAL ISSUE INTERRUPTS WATER SUPPLY IN WARRICK MOUNTAIN, ST. ANN

Customers in Warrick Mountain, in St. Ann, are experiencing a temporary water supply disruption due to internal electrical faults at the National Water Commission (NWC) Warrick Mountain facility.

NWC crews are now assessing the issues to determine when supply will return. Customers will get an update as soon as we have a restoration time.

The NWC apologizes for the inconvenience and thanks customers for their patience. For updates, call 888-225-5692.

| MAJOR LEAK AT WHITE RIVER FACILITY IN ST. ANN AFFECTING OPERATIONS EXCHANGE, BONHAM SPRING, LODGE, UPTON, LANCEWOOD ...
30/05/2026

| MAJOR LEAK AT WHITE RIVER FACILITY IN ST. ANN AFFECTING OPERATIONS EXCHANGE, BONHAM SPRING, LODGE, UPTON, LANCEWOOD AFFECTED

Customers in Exchange, Bonham Spring, Lodge, Upton, Lance Wood, are experiencing no water due to a major leak at the National Water Commission (NWC) White River facility, in St. Ann.

The leak is currently isolated and the NWC is mobilizing the team in order to carry out the repairs by Sunday, May 31, 2026.

The NWC apologizes for the inconvenience and thanks customers for their patience. For updates, please call 888-225-5692, or visit http://nwcjamaica.com.

| WATER SUPPLY DISRUPTION - SAVAGE PEN, INDUSTRY VILLAGE, 12-MILES & NEARBY AREAS IN IRISH TOWN, ST. ANDREW.Customers ...
29/05/2026

| WATER SUPPLY DISRUPTION - SAVAGE PEN, INDUSTRY VILLAGE, 12-MILES & NEARBY AREAS IN IRISH TOWN, ST. ANDREW.

Customers in Savage Pen, Industry Village, 12-Miles, and nearby areas in Irish Town, St. Andrew are currently without water due to a major break on the NWC transmission pipeline network.

The NWC will be carrying out an assessment to determine the earliest restoration time based on the pipeline's location and terrain of the area.

The NWC apologizes for the inconvenience and appreciates customers' patience at this time. For updates, call 888-225-5692 or visit .

| SCHEDULED WORK DUE TO PUMPING ISSUES AT THE BRIDGEWATER #1 FACILITY, ST. ANN CAMELOT PHASE1, LOWER PRIMROSE HILL, S...
29/05/2026

| SCHEDULED WORK DUE TO PUMPING ISSUES AT THE BRIDGEWATER #1 FACILITY, ST. ANN CAMELOT PHASE1, LOWER PRIMROSE HILL, SECTIONS OF DISCOVER BAY, HOPEWELL GARDENS, FORTLAND ROAD AND NEARBY AREAS AFFECTED.

Customers in Camelot Phase 1, Lower Primrose Hill, sections of Discovery Bay, Hopewell Gardens and nearby areas, in St. Ann, will be without their water supply between 9am – 7pm, on Saturday, May 30, 2026, due to pumping issues at the National Water Commission (NWC) Bridgewater #1 facility.

Additional Areas To Be Affected: Top Bay, Camelot Phase 1, Fortland Road and Old Folly Police Station

The NWC is therefore encouraging customers to store water for use during the disruption period.

The NWC apologizes for the inconvenience and thanks customers for their patience. For updates, call 888-225-5692, or visit http://nwcjamaica.com

Address

National Water Commission, 28-48 Barbados Avenue
Kingston
JWI

Opening Hours

Monday 08:30 - 16:00
Tuesday 08:30 - 16:00
Wednesday 08:30 - 16:00
Thursday 08:30 - 16:00
Friday 08:30 - 15:00

Telephone

+18882255692

Website

https://linktr.ee/nwcjam

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