NTSA KENYA

08/10/2026

08/10/2026

This week, we're celebrating you and the opportunity to serve you.

We’re committed to making your experience as convenient and seamless as possible. No queues, no hassle, just exceptional service. And we’ll always go the extra mile to make things easier for you.

📍Visit our stand at Green Park Grounds, where we’ve brought all our services onsite, making it easier than ever to access our services.

We’re here for you, because you deserve nothing less!

08/10/2026

Day 3: Public Service Vehicles (PSV) operators and drivers training organized by the Authority at Golf Hotel in Kakamega town. More than 130 participants are drawn from a number of leading saccos including West Tour Sacco, Hamazon, Msamaria Sacco Blue Marks, Favour, Blue Nile, and Western Cross from different counties including Kakamega, Busia, Vihiga and Bungoma.

07/10/2026

✊I am not just a PSV driver. I am a road safety champion!

07/10/2026

True compliance starts with how we serve our passengers. 🚌

From respectful communication and wearing the proper uniform to zero tolerance for harassment and offering a helping hand to vulnerable commuters—professional conduct defines a safe journey.

Be the standard. Treat every passenger with dignity and respect.

07/10/2026

Road safety isn’t just about the driver—it’s a whole-system responsibility.

From route assessments and vehicle management to speed control, driver training, and emergency response, every lever plays a part in keeping our roads safe.

07/10/2026

We thank you for giving us an opportunity to serve you, visit NTSA stand at Green park grounds. All our services are being offered on site.

07/10/2026

Join us as we celebrate National Customer Service Week 2026 under the theme "EXTRA MILE: Transforming Public Service Through Customer Service Excellence."

📅 Dates: 5th – 9th October 2026
📍 Venue: Uhuru Park, Nairobi

Throughout the week, we’ll be focusing on thematic forums aligned with the 5 BETA Pillars, public exhibitions, citizen engagement, and service improvement dialogues.

07/10/2026

The Capacity building programme for PSV drivers and Operators enters week 3!

📅 Dates: 5th – 9th October 2026
📍 Venue: Kericho, Kisii, Kakamega

The training of the Public Service Vehicle (PSV) operators and drivers has entered its third week, with the third cohort undergoing the training in Kericho, Kisii and Kakamega.

This follows a successful training exercise undertaken last week in the South and North Rift regions, where 685 operators participated in the programme.