31/07/2026
Kenya Investment Authority (Invest Kenya) and the Outsourcing Alliance of Kenya (OAK) have today signed a Cooperation Agreement to accelerate the growth of Kenya's Global Business Services (GBS), including Business Process Outsourcing (BPO) and Information Technology Enabled Services (ITES)
The strategic partnership establishes a collaborative framework to attract high-value investments by strengthening investment promotion, investor facilitation, policy advocacy, market intelligence, skills development, and international branding. It also reinforces the shared commitment of the public and private sectors to position Kenya as Africa's premier outsourcing destination.
As one of the world's fastest-growing industries, the Global Business Services sector presents immense opportunities for Kenya. Backed by a young and highly skilled workforce, a strategic location, competitive business environment, and expanding digital infrastructure, Kenya is well positioned to become a leading hub for global service delivery.
Through the Agreement, Invest Kenya and OAK will jointly manage an investor pipeline, undertake targeted investment promotion missions in key markets including the United States and Europe, facilitate investor establishment through streamlined services such as SEZ support and work permits, and implement a robust investor aftercare programme to drive long-term investment retention and expansion.
This partnership marks another significant step towards achieving Kenya's ambition of becoming Africa's preferred destination for investment, digital innovation, and high-value job creation.