Tana Water Works Development Agency

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Tana Water Works Development Agency Tana Water Works Development Agency (TWWDA) is one of the nine Water Works Development Agencies

This Customer Service Week, we celebrate the teams that go the extra mile to make our services more accessible, responsi...
06/10/2026

This Customer Service Week, we celebrate the teams that go the extra mile to make our services more accessible, responsive, and customer-focused.

Sometimes, the extra mile means listening a little more, responding a little faster, and doing a little better.

Your experience matters. Your feedback helps us improve.


NEED WATER? WE’RE READY TO DELIVER!Don’t wait until the taps run dry. Get clean, treated water delivered straight to you...
01/10/2026

NEED WATER? WE’RE READY TO DELIVER!

Don’t wait until the taps run dry. Get clean, treated water delivered straight to your doorstep with Tana Water Works’ reliable water bowser service.

📞 Call 0724 259 891 today to book your delivery.

Clean water. Delivered when you need it.


Tana Water Works Development Agency (TWWDA) is currently undertaking a week-long workshop facilitated by the National Pr...
30/09/2026

Tana Water Works Development Agency (TWWDA) is currently undertaking a week-long workshop facilitated by the National Productivity and Competitiveness Centre (NPCC) on productivity mainstreaming.

The workshop is aimed at sensitizing staff on the new Productivity Guidelines and supporting the alignment of the Agency’s productivity metrics with the requirements of the guidelines.

The initiative is an important step towards strengthening a culture of productivity, efficiency, and continuous improvement across the Agency. It also contributes to the productivity indicator under the Performance Contract, supporting TWWDA’s commitment to enhanced institutional performance and service delivery.

We’re listening. We’re improving. We’re doing better.We are committed to courtesy and excellence in service delivery.Our...
28/09/2026

We’re listening. We’re improving. We’re doing better.

We are committed to courtesy and excellence in service delivery.
Our Customer Service Delivery Centre (CSDC) continues to bring more services closer to you, making it easier to access information, submit requests, seek technical support, access procurement opportunities, follow up on payments, and get assistance on other Agency services.

Because better service starts with listening to our customers and continuously finding ways to serve you better.

Today, Tana Water Works Development Agency joined the deaf community and partners in Nyeri to commemorate the Internatio...
24/09/2026

Today, Tana Water Works Development Agency joined the deaf community and partners in Nyeri to commemorate the International Day of Sign Languages, under the theme “Together We Sign, Together We Include.”

The commemoration comes during Deaf Awareness Month, with this week observed as International Deaf Awareness Week—an opportunity to raise awareness about the rights, experiences, and contributions of persons who are deaf and to promote more inclusive communities.

For TWWDA, inclusion means recognizing that access to essential public services must be accompanied by accessible communication and meaningful participation. As an Agency we recognize the importance of ensuring that the people we serve can access information and engage with institutions in ways that are responsive to their needs.

The celebration brought together stakeholders committed to advancing inclusion, including County Government of Nyeri, Deaf Outreach Program (DAEFOP), National Council for Persons with Disabilities (NCPWD) TAIFA SACCO Society Ltd, Australian Aid, Anglican Overseas Aid, Co-op Bank Kenya, and Nyeri Water and Sanitation Company Limited.

𝐓𝐖𝐖𝐃𝐀 𝐁𝐨𝐚𝐫𝐝 𝐔𝐧𝐝𝐞𝐫𝐠𝐨𝐞𝐬 𝐆𝐨𝐯𝐞𝐫𝐧𝐚𝐧𝐜𝐞 𝐀𝐮𝐝𝐢𝐭 𝐛𝐲 𝐈𝐧𝐬𝐭𝐢𝐭𝐮𝐭𝐞 𝐨𝐟 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐞𝐜𝐫𝐞𝐭𝐚𝐫𝐢𝐞𝐬Tana Water Works Development Agency Board, l...
15/09/2026

𝐓𝐖𝐖𝐃𝐀 𝐁𝐨𝐚𝐫𝐝 𝐔𝐧𝐝𝐞𝐫𝐠𝐨𝐞𝐬 𝐆𝐨𝐯𝐞𝐫𝐧𝐚𝐧𝐜𝐞 𝐀𝐮𝐝𝐢𝐭 𝐛𝐲 𝐈𝐧𝐬𝐭𝐢𝐭𝐮𝐭𝐞 𝐨𝐟 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐒𝐞𝐜𝐫𝐞𝐭𝐚𝐫𝐢𝐞𝐬

Tana Water Works Development Agency Board, led by Chairperson Mr. Theobald Mukundi, has undergone a governance audit conducted by the Institute of Certified Secretaries (ICS).

For a public institution entrusted with the development of national public water and sanitation infrastructure, effective governance is central to how the Agency fulfils its mandate. The Board, as the institution’s policy and oversight organ, plays an important role in providing strategic direction, setting the policy framework, and exercising oversight over the Agency’s performance.

The governance audit provided an opportunity to assess the effectiveness of these governance practices, including Board effectiveness, ethical leadership, accountability, risk management and internal controls, transparency and disclosure, stakeholder relations, compliance, sustainability and performance management.

Good policymaking matters because the decisions and frameworks established at the governance level influence how institutions plan, manage resources, uphold accountability, and remain focused on their mandates. For TWWDA, this ultimately supports an institutional environment capable of advancing water supply and sanitation infrastructure development across Nyeri, Kirinyaga, Embu, Meru and Tharaka Nithi counties.

The audit therefore forms part of the Agency’s continued focus on strengthening governance, enhancing institutional performance, and ensuring that policy and oversight remain aligned with TWWDA’s mandate and public responsibility.

Strengthening Partnerships for Sustainable Water Solutions 💧Tana Water Works Development Agency was pleased to exhibit a...
14/09/2026

Strengthening Partnerships for Sustainable Water Solutions 💧

Tana Water Works Development Agency was pleased to exhibit alongside Davis & Shirtliff during the ASK Central Kenya Show, showcasing innovative technologies and solutions that support sustainable water infrastructure development.

The exhibition gave visitors a chance to meet the teams, see live product demonstrations, and learn about technologies like borehole pumps and solar-powered water systems that improve water access, boost operational efficiency, and promote energy conservation.

TWWDA appreciates Davis & Shirtliff for their continued partnership and contribution towards advancing innovative and sustainable water solutions.

We look forward to strengthening this partnership as we continue working towards resilient and sustainable water infrastructure.

Our Board Chairperson, Mr. Theobald Mukundi, has today received an award on behalf of Tana Water Works Development Agenc...
11/09/2026

Our Board Chairperson, Mr. Theobald Mukundi, has today received an award on behalf of Tana Water Works Development Agency during the Central Kenya National ASK Show 2026 at Kabiruini Showground, Nyeri.

The recognition highlights TWWDA’s participation and contribution to the Show, as we showcase our mandate in water and sanitation infrastructure development and our commitment to supporting sustainable development.

We are proud to be part of a platform promoting climate-smart agriculture, trade initiatives and sustainable economic growth

Tana Water Works Development Agency was honoured to host the CS Ministry of Agriculture and Livestock Development, Hon. ...
11/09/2026

Tana Water Works Development Agency was honoured to host the CS Ministry of Agriculture and Livestock Development, Hon. Mutahi Kagwe, at our stand during the Nyeri Agricultural Show.

The CS toured our exhibition and learned firsthand about TWWDA's work in developing sustainable water and sanitation infrastructure across our area of jurisdiction.

We remain committed to supporting Kenya's agricultural transformation by investing in reliable water infrastructure that contributes to food security, and sustainable development.



DAY 3 AT THE SHOW! The energy is still flowing at the 2026 ASK Central Kenya National ShowWe’re showcasing innovation, c...
11/09/2026

DAY 3 AT THE SHOW!

The energy is still flowing at the 2026 ASK Central Kenya National Show

We’re showcasing innovation, community, and quality while sharing how TWWDA is transforming domestic water supply and wastewater treatment to improve livelihoods.

📍 Come visit us at the TWWDA stand and let’s make every drop count!

Quality water works for improved livelihoods.



Address

Badel Powell Road
Nyeri
10100

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

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