OfReg Cayman Islands

OfReg Cayman Islands OfReg's mission statement is to ensure safe, reliable, economic public utilities to businesses and t

The Utility Regulation and Competition Office (OfReg) is the independent multisector regulatory authority established by the enactment of the Utility Regulation and Competition Law 2016 and commenced operations on 16 January 2017. OfReg is an amalgamation of the Information and Communications Technology Authority (ICTA, and the Electricity Regulatory Authority (ERA), and the Petroleum Inspectorate, which hitherto had been a Department of the Government of the Cayman Islands.

OfReg has issued this week’s consumer fuel notice. The updated retail fuel price table is available online for public re...
02/06/2026

OfReg has issued this week’s consumer fuel notice. The updated retail fuel price table is available online for public review. Check the OfReg website for the full breakdown.

A temporary fuel duty waiver will take effect from 1 June to 30 September 2026 as part of Government’s Fuel Relief Progr...
29/05/2026

A temporary fuel duty waiver will take effect from 1 June to 30 September 2026 as part of Government’s Fuel Relief Programme.

URCO is working with the Ministry of Finance and Economic Development, Customs and Border Control, and fuel suppliers to support the implementation of the waiver and monitor pricing across the fuel supply chain.

Consumers may not see changes at every station immediately, as some retailers must first work through existing duty-paid fuel inventory. Price changes are expected to vary by station, depending on stock levels and sales volume.

URCO will continue to monitor fuel prices throughout the relief period to help ensure that any available savings are passed on fairly and transparently.

Read the full Government release for more information at gov.ky/news
https://gov.ky/w/timing-and-impact-of-fuel-relief-programme-explained?refererPlid=2373&redirect=%2Fnews&refererPlid=2373&redirect=%2Fnews

📢 Public Consultation Now Open: ICT 2026–2URCO has issued a Draft Determination on the proposed revision of fees for Air...
26/05/2026

📢 Public Consultation Now Open: ICT 2026–2

URCO has issued a Draft Determination on the proposed revision of fees for Aircraft Radio Licences. The Draft Determination proposes that the fee for Aircraft Radio Licences, Type K, be revised to CI$300 for the application fee, with the annual renewal fee set at the same amount. This applies to aircraft registered in the Cayman Islands.

Interested parties are invited to review the Draft Determination and submit written comments by 5:00 p.m. on 29 May 2026. Submissions may be sent by email to: [email protected]

URCO encourages stakeholders to take part in the consultation process and provide feedback where relevant.

The latest fuel pricing information has been posted by OfReg. The updated figures reflect current prices across licensed...
26/05/2026

The latest fuel pricing information has been posted by OfReg. The updated figures reflect current prices across licensed fuel stations. Visit the OfReg website for full details.

OfReg has updated its fuel price dashboard with new weekly data. Consumers may access the full listing online to stay in...
26/05/2026

OfReg has updated its fuel price dashboard with new weekly data. Consumers may access the full listing online to stay informed on the latest retail prices.

OfReg has released this week’s retail fuel market update. The information is designed to support transparency and assist...
19/05/2026

OfReg has released this week’s retail fuel market update. The information is designed to support transparency and assist consumers in making informed choices. View the full report on the OfReg website.

This week’s retail fuel price summary from OfReg is now available. The online dashboard provides a clear breakdown of cu...
12/05/2026

This week’s retail fuel price summary from OfReg is now available. The online dashboard provides a clear breakdown of current prices by station. Review the full update at OfReg.

URCO has issued a Direction to Flow to protect candw.ky email subscribers and ensure the service is not discontinued, su...
07/05/2026

URCO has issued a Direction to Flow to protect candw.ky email subscribers and ensure the service is not discontinued, suspended or impaired without URCO’s prior written consent.

The Direction follows Flow’s indication that it was planning to cease the candw.ky email service during Q2 2026. URCO requested details on timing, customer notification and migration arrangements, but those details were not provided.

The candw.ky email service has been part of Cayman’s communications landscape for decades, supporting residents and businesses with banking, healthcare, Government services and personal correspondence.

URCO’s position is clear: subscribers must not face the risk of an abrupt shutdown without proper notice, proper support and a real opportunity to move on their own terms.

Flow is now required to provide written information to URCO within 14 days, including account numbers, proposed timelines, customer notification plans and migration support arrangements. Any approved cessation must include an adequate notice period, with 12 months set as the starting point.

URCO also encourages candw.ky users to plan ahead by considering modern email options and updating key accounts in their own time.

Read the full release and Direction on URCO’s website.
https://www.ofreg.ky/news/directive-for-flow-not-to-shutdown-email-services

05/05/2026

The Utility Regulation and Competition Office (URCO) is aware of the current interruption affecting internet services across multiple providers in Cayman Brac.

Based on the information presently available, the disruption is understood to be associated with Flow's planned works on the Cayman-Jamaica Fibre System. URCO further understands that some customer internet traffic has been redirected through the MAYA-1 cable while the works remain ongoing.

URCO is currently requesting a more detailed update from the licensee, including the scope of the impact, mitigation measures being taken, and the expected timeframe for full restoration of service.

URCO will continue to monitor the matter and will provide further information to the public as soon as verified details become available. Affected customers are also encouraged to monitor Flow’s official communication channels for service-specific updates.

The newest retail fuel price data is now available. OfReg continues to provide transparent, up-to-date information to he...
05/05/2026

The newest retail fuel price data is now available. OfReg continues to provide transparent, up-to-date information to help consumers stay informed. Access the full station-by-station listing online.

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3rd Floor, Monaco Towers
George Town
POBOX10189GRANDCAYMANKY1-1002

Opening Hours

Monday 08:30 - 17:00
Tuesday 08:30 - 17:00
Wednesday 08:30 - 17:00
Thursday 08:30 - 17:00
Friday 08:30 - 17:00

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