Department of E-Government

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We’re excited to be part of the 3rd Annual Ageing Forum, “Ageing Well, Together,” this Saturday! 💙 Ministry of Social De...
24/09/2026

We’re excited to be part of the 3rd Annual Ageing Forum, “Ageing Well, Together,” this Saturday! 💙 Ministry of Social Development & Innovation

Visit our booth to learn about the Cayman Islands Identification Card (My eID). It’s a free, wallet-sized photo ID that proves both who you are and your Cayman immigration status in one card.

🪪If you’re a Caymanian, Permanent Resident, Civil Servant, or a dependent of one, 𝗯𝗿𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗽𝗮𝘀𝘀𝗽𝗼𝗿𝘁 and we’ll help you get started on your application!

📅 Saturday, 26 September 2026
📍 Hotel Indigo
🕛 Registration, Lunch & Networking: 12:00pm
🎤 Forum: 1:00pm–7:00pm
🎟️ FREE to the public

Spaces are limited, so register at gov.ky/opc.

14/09/2026

We sent our Intern, Deidre, in amongst her peers to do a Q&A on the Cayman Islands Identification Card (My eID). 🎓 Students shared their honest thoughts and perceptions, asked the questions on their minds, and got the answers to help them gain real clarity. Watch till the end! 👀 What do students love about My eID? Using it to hop between our islands is definitely a perk. 🏝️✈️

Ready to get your eID card? Apply today: myeid.egov.ky

What a great turnout at the Cayman Islands Monetary Authority's Student Mixer and Career Fair! 🎓🙌Joining as a sponsor th...
14/08/2026

What a great turnout at the Cayman Islands Monetary Authority's Student Mixer and Career Fair! 🎓🙌

Joining as a sponsor this year gave us the opportunity to connect with so many talented students, and have real conversations about My eID and careers within our department. 💻

Stay tuned as we share some highlights from the day, along with feedback and reflections from the students who joined us! 👀✨

We're excited about the next generation of talent and look forward to staying connected.

The Department of eGov is a proud sponsor of CIMA’s Student Mixer and Career Fair. Come find us on the day to say hi, an...
06/08/2026

The Department of eGov is a proud sponsor of CIMA’s Student Mixer and Career Fair. Come find us on the day to say hi, and meet the team!

Then step into our Beyond the Booth room, a space designed for you to go deeper. Watch short videos on what we do, ask us real questions, and get to know the people and platforms behind our services.

See you there.
📍 Hotel Indigo
📅 Friday, 7 August, 9am - 2pm

My eID is now available at the Savannah Post Office, with weekday and Saturday appointments, making it easier for reside...
04/08/2026

My eID is now available at the Savannah Post Office, with weekday and Saturday appointments, making it easier for residents of the eastern districts to apply for and access Cayman Islands Identification Card. 🇰🇾

“Savannah is my home, and it means a great deal to see My eID services brought directly to this community. Government is demonstrating that it is listening to the needs of working families and making essential services more accessible.

I want to sincerely thank Hon. G. Wayne Panton, JP, MP for Newlands, for his strong support of this initiative, as well as the Department of eGovernment and the Savannah Post Office team for their collaboration and commitment to bringing this important service closer to the people of Newlands, Savannah, and the wider eastern districts.”
- Hon. Heather Bodden, MP for Savannah

Residents of Newlands, Savannah and the wider eastern districts can now apply for, renew and receive support for their My eID without travelling into George Town. My eID offers a secure and convenient way to verify identity, access government services, and support inter-island travel; especially for those without a driver’s licence, including some older persons and young people. 🔐

Saturday appointments mean there’s no need to take time away from work to enrol. 🗓️

Applicants are encouraged to begin their application online, submit their information, and book an appointment in advance to help speed up processing and card issuance. 💻

Read the Full Story at GOV.KY/News

🏆 As we continue celebrating the outstanding achievements of our team, we’re proud to share that Mendel Kerr, Digital Id...
04/08/2026

🏆 As we continue celebrating the outstanding achievements of our team, we’re proud to share that Mendel Kerr, Digital Identity & eServices Specialist with the Department of eGovernment, was named the Cayman Islands Civil Service Employee of the Month for February 2026.

Mendel first earned recognition as the Ministry of Social Development & Innovation’s Chief Officer’s Choice Award recipient before going on to receive the Civil Service’s highest monthly employee honour.

Nominated by Suzanne Collins, Mendel was recognised for his outstanding contribution to the successful rollout of the Cayman Islands Identification Card. During the launch phase, he played a leading role in the enrolment and issuance process, delivering exceptional customer service while helping strengthen and refine the overall experience for residents. His commitment to public service continues to embody the values of a World-Class Civil Service.

Former Deputy Governor Hon. Franz Manderson said:

“Mendel’s dedication to public service and commitment to delivering an exceptional customer experience exemplify the very best of the Cayman Islands Civil Service. His professionalism, innovation and willingness to go above and beyond have contributed significantly to the successful rollout of the Cayman Islands Identification Card, and this recognition is richly deserved.”

Chief Officer Nellie Pouchie added:

“Mendel consistently demonstrates what it means to put people first. His positive attitude and commitment to excellence have been instrumental in the success of the Cayman Islands Identification Card programme. We are incredibly proud that his outstanding contribution has been recognised across the Civil Service.”

Congratulations, Mendel, on this well-deserved achievement. Thank you for your dedication to serving the people of the Cayman Islands. 🇰🇾✨

MyEID ServiceExcellence

The Department of eGovernment (eGov) is urging residents who use a candw.ky email address to update their eServices Sign...
30/07/2026

The Department of eGovernment (eGov) is urging residents who use a candw.ky email address to update their eServices Sign In account ahead of the discontinuation of the candw.ky email service mid-September 2026.

The Utility Regulation and Competition Office (ofReg) has approved a phased closure of the candw.ky email service. Under the approved timetable, candw.ky accounts are due to stop receiving new emails from mid-September. These dates depend on Flow meeting its notification and migration obligations and may move if those obligations are not met. Residents are encouraged to act now rather than wait.

eServices Sign In uses the email address held on an account to send password reset links, verification codes and service notifications. If a candw.ky mailbox stops receiving mail, account holders may be unable to reset a password or recover access to government services online.

Account holders can sign in at https://my.egov.ky/c/portal/login, open their profile and change the email address. A one-time passcode (OTP) will be sent to the new email address; entering it confirms the change and updates the email immediately. eGov also encourages account holders to add a mobile number and, if they have one, link their eID card as a backup recovery method.

Residents who need help updating their account can contact the Department of eGovernment at +1 (345) 244-3621 or [email protected].

For more information on managing an eServices Sign In account, visit: https://support.gov.ky/

🎉 More residents are now eligible for My eID!The Department of E-Government is pleased to announce the next phase of the...
08/07/2026

🎉 More residents are now eligible for My eID!

The Department of E-Government is pleased to announce the next phase of the My eID rollout.

Effective 1 July 2026, the My eID programme has expanded eligibility to include all Caymanians, Civil Servants, Permanent Residents and eligible dependents, making the secure government-issued photo ID available to more residents across the Cayman Islands.

My eID is an official government-issued photo ID that provides a secure and convenient way to prove your identity while supporting faster, simpler access to government services today and into the future.

As the Cayman Islands continues its digital transformation journey, My eID is helping build a more connected, secure and efficient future for residents.

📍To learn more about eligibility, book an appointment or find out how My eID can benefit you, visit: myeid.egov.ky

Read the Full Story at GOV.ky/news 🔗

As we reflect on an exciting period of growth and innovation, the eGovernment team extends our sincere thanks to outgoin...
08/07/2026

As we reflect on an exciting period of growth and innovation, the eGovernment team extends our sincere thanks to outgoing Deputy Governor Franz Manderson for taking the time to visit our offices recently. 🙏

During his visit, Mr. Manderson met with our talented interns, celebrated recent staff achievements, and recognised important milestones reached by the Department as it relates to the My eID Launch and beyond. His longstanding support for digital transformation, innovation and the development of our people has helped shape the work we do today. ✨

On behalf of Director Ian Tibbetts and the entire eGovernment team, we thank Mr. Manderson for his leadership, encouragement and commitment to public service. We wish him every success and happiness in his well-earned retirement. 🎉

Stay tuned… there’s much more to come from eGovernment, with exciting news and updates on the horizon. 🇰🇾

Questions about My eID?🪪 My eID is the Cayman Islands Identification Card that contains basic identity information you n...
08/07/2026

Questions about My eID?

🪪 My eID is the Cayman Islands Identification Card that contains basic identity information you need to efficiently prove your identity and streamline administrative tasks safely and quickly.

⏱️ Want to learn more about other benefits and how My eID will save you time?

Visit our website: myeid.egov.ky

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