National Utilities Regulatory Commission- NURC

National Utilities Regulatory Commission- NURC Lucia through a multi-sector, independent regulatory body.

The National Utilities Regulatory Commission (NURC) is a multi-sector independent regulator established pursuant to the NURC Act No. 3 of 2016, to regulate utility services including, water, sewerage and electricity in Saint Lucia. The National Utilities Regulatory Commission (NURC), was established by Parliament Act, No.3 in 2016, to regulate the operations of the water and electricity sectors in St.

24/06/2026

Have a question about your bill, meter, account, service interruption, or water service? Contact WASCO first and be sure to have your account number, bill details, relevant dates, and any supporting information ready.

The NURC's role is to regulate utility services and review tariff applications, including the ongoing Triennial Tariff Review. For account-specific concerns, your utility provider remains your first point of contact.

23/06/2026

🏠 The minimum domestic water band remains unchanged at EC$24.20 for consumption of up to 2,000 gallons.

💦 Whether it's for cooking, cleaning, or everyday household needs, consumers within this usage range will continue to pay the same minimum charge.

📋 Staying informed helps you better understand your utility services and manage your water consumption effectively.

🔍 NURC remains committed to promoting transparency, consumer awareness, and access to accurate utility information across Saint Lucia.

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Transparency and accountability remain critical to the successful delivery of Saint Lucia's water infrastructure project...
23/06/2026

Transparency and accountability remain critical to the successful delivery of Saint Lucia's water infrastructure projects. Project-related funds linked to the John Compton Dam Raw Water Pipeline Project are subject to established safeguards, including reporting requirements, bank statement reviews, and independent audits. These measures help ensure responsible financial management, regulatory oversight, and public confidence as investments are made to strengthen the island's water supply network.

22/06/2026

📢 Business owners, stay informed with the facts.

As the Triennial Tariff Review process nears completion and tariff adjustments approach, it is important to rely on official sources for accurate and up-to-date information. The review process included detailed assessments, stakeholder consultations, a Draft Determination, and a Final Determination before any tariff adjustments could be implemented.

Before making business decisions based on information from unverified sources, visit the NURC website and follow its official social media channels for verified updates, reports, regulatory announcements, and other important information related to the tariff review process.

🌐 Get the facts directly from the source.
📄 Review official documents.
📢 Stay informed on regulatory developments.

Visit: www.nurc.org.lc

Accountability is not optional—it’s essential. The approved tariff adjustment comes with strict oversight, continuous mo...
22/06/2026

Accountability is not optional—it’s essential. The approved tariff adjustment comes with strict oversight, continuous monitoring, and mandatory reporting under the NURC’s regulatory mandate. Consumers deserve transparency, and regulators must ensure every adjustment is justified, tracked, and enforced.

Understanding the roles matters. The NURC regulates in the public interest, while WASCO operates the service, including ...
21/06/2026

Understanding the roles matters. The NURC regulates in the public interest, while WASCO operates the service, including billing and day-to-day service delivery.

Water and sewerage services require maintenance, investment and accountable service delivery. The review considered affo...
20/06/2026

Water and sewerage services require maintenance, investment and accountable service delivery. The review considered affordability, service reliability and long-term sustainability.

19/06/2026

For accurate and detailed information regarding the recent water tariff adjustment, members of the public are encouraged to visit the NURC website and review the Final Determination Report. The report provides the official decision of the Commission, the rationale behind the tariff adjustment, and key findings from the tariff review process.

www.nurc.org.lc

19/06/2026

With the recent adjustment to water tariffs, it is important to understand the distinct roles of the entities involved.

The National Utilities Regulatory Commission (NURC) is responsible for regulating utility services and approving tariff adjustments to ensure they are fair, transparent, and in the public interest.

The Water and Sewerage Company Inc. (WASCO), as Saint Lucia’s water utility provider, is responsible for delivering water and wastewater services and submitting tariff proposals that support the operation, maintenance, and improvement of its infrastructure.

Please visit the NURC's website for the more information. www.nurc.org.lc

Address

Sans Souci
Castries

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 04:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 15:00

Telephone

+17584560790

Website

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