European Consumer Centre Malta

26/03/2026

🛍️Are you getting a real deal?

Consumers should be able to trust what they see online — But at least 30% of traders display discounts incorrectly during major sales events.

A recent EU-wide check shows that misleading pricing is still common during events like Black Friday and Cyber Monday.

Together with national consumer protection authorities, we examined 314 online traders across the EU and European Economic Area, finding common issues:

🔹Artificial price inflation before sales
🔹Misleading presentation of discounts

National consumer authorities can follow up with traders and ask for necessary changes.

Consumers deserve real deals—not misleading ones.

26/03/2026

13/03/2026

06/03/2026

🚨 Travel Alert – Brussels Airport & Train Disruptions 🚨

A national strike is expected to affect operations at Brussels Airport on 12 March 2026. As a result, all departing passenger flights have been cancelled, and some arriving flights may also be affected.

⚠️ Train services in Belgium will also be disrupted from 8 March to 11 March 2026.

If you are planning to travel to or through Brussels during these dates, we recommend checking your flight or train status with your carrier before travelling.

✈️🚆 Know your passenger rights:
https://eccnetmalta.gov.mt/air-passenger-rights/

04/03/2026

𝗧𝗵𝗲 𝗢𝗳𝗳𝗶𝗰𝗲 𝗳𝗼𝗿 𝗖𝗼𝗻𝘀𝘂𝗺𝗲𝗿 𝗔𝗳𝗳𝗮𝗶𝗿𝘀 𝗶𝘀𝘀𝘂𝗲𝗱 𝘁𝗵𝗲 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝗣𝘂𝗯𝗹𝗶𝗰 𝗪𝗮𝗿𝗻𝗶𝗻𝗴 𝗦𝘁𝗮𝘁𝗲𝗺𝗲𝗻𝘁𝘀 𝗮𝗴𝗮𝗶𝗻𝘀𝘁:

⚪ 𝗖𝗵𝗿𝗶𝘀𝘁𝗶𝗮𝗻 𝗭𝗮𝗺𝗺𝗶𝘁 – 𝗖𝗠𝗭 𝗪𝗼𝗼𝗱𝘄𝗼𝗿𝗸𝘀
⚪ 𝗠𝗕𝗟 𝗚𝗮𝗿𝗮𝗴𝗲 𝗗𝗼𝗼𝗿 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗟𝘁𝗱
⚪ 𝗖𝗼𝗹𝗶𝗻 𝗣𝗮𝘃𝗶𝗮
⚪ 𝗨𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗹 𝗔𝗶𝗿 𝗖𝗵𝗮𝗿𝘁𝗲𝗿 𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗟𝗶𝗺𝗶𝘁𝗲𝗱 (𝗖𝟳𝟬𝟬𝟳𝟭)

🌐 https://mccaa.org.mt/section/content?contentId=14047

24/12/2025

🎄 The European Consumer Centre wishes you a Merry Christmas! 🎄

Thank you for following our Advent Calendar!

✨ For more tips on online shopping and traveller’s rights, visit our website:
🔗 https://eccnetmalta.gov.mt/

💡 Stay informed and enjoy a safe, happy holiday season!

24/12/2025

🎄✨ Merry Christmas and a Prosperous New Year 2026! ✨🎄

As we celebrate this festive season, the ECC Malta Team would like to thank everyone for their continued trust and support. May your holidays be filled with joy, peace, and happiness.✨

23/12/2025

🌍 Problem with a company in another EU country, Norway, Iceland, or the UK?

If you can’t resolve the dispute, contact the European Consumer Centre (ECC).

✅ We provide information about your consumer rights and can help with mediation to find a fair solution.

🔗 Get in touch here: https://eccnetmalta.gov.mt/contact-us/

💡 Don’t face cross-border issues alone, the ECC Net is here to help!

22/12/2025

🎁 Christmas gift flop? No problem!

In the EU, you have a 14-day right of withdrawal from most online stores.

✅ Tip: Always check the return policy before sending anything back.

🔗 Learn more: https://eccnetmalta.gov.mt/distance-selling-rights/

22/12/2025

🎉 ECC-Net Malta Newsletter – Issue 4 (2025) is here! 🎉

ECC-Net Malta is excited to share the final edition of its 2025 newsletter. This festive season is the perfect time to reflect on the year’s achievements, celebrate successes, and look ahead to 2026.

In this edition, you’ll find:
✈️ Essential guidance on air passenger rights for smooth holiday travel
📦 Updates on revised package travel rules
📊 Highlights of ECC-Net Malta’s activities throughout the year

Stay informed, travel with confidence, and benefit from the free advice and support offered by the Network.

📥 Download the newsletter here:https://eccnetmalta.gov.mt/wp-content/uploads/2025/12/ECC-Malta-newsletter-issue-4-2025.pdf

21/12/2025

⚠️ Free one-month trials can sound tempting, but read the terms carefully.

That “free trial” or “one-time purchase” might secretly be a recurring payment. Don’t get caught off guard!

💡 Quick tips:

🧐 Read the fine print: “subscription,” “auto-renewal,” “recurring payment”
💳 Use secure payment methods (credit/debit cards)
📊 Monitor bank statements regularly
📧 Keep emails & confirmations
⏰ Cancel promptly if you see unexpected charges



Stay alert and shop smart, don’t let hidden subscriptions drain your wallet! 💪