Nigerian Electricity Regulatory Commission

Nigerian Electricity Regulatory Commission The Nigerian Electricity Regulatory Commission (NERC) was established by the Electricity Act 2023. Ensure compliance with market rules and operating guidelines.

The Commission is mandated to carry out:

The monitoring and regulation of the electricity industry

Issuance of licences (Generation, Transmission, Distribution) to market participants
and investors.

08/04/2024

NERC Vice Chairman, Dr Musiliu Oseni addressing key concerns at the recent ministerial press conference on the tariff realignment in Abuja.

NERC engages with members of the Civil Society Organisations (CSO) and Community Based Organisations (CBOs) at the NERC ...
08/04/2024

NERC engages with members of the Civil Society Organisations (CSO) and Community Based Organisations (CBOs) at the NERC headquarters, Abuja on Monday

Participants engage in a question and answer session during a meeting with members of the Civil Society Organisations (C...
08/04/2024

Participants engage in a question and answer session during a meeting with members of the Civil Society Organisations (CSO) and Community Based Organisations (CBOs) at the NERC headquarters, Abuja on Monday

“We are your partners in progress and the good intent of the action is always good to go with it. What we need from you ...
08/04/2024

“We are your partners in progress and the good intent of the action is always good to go with it. What we need from you is, please verify facts and ask us questions to have an informed perspective. As you proceed to protect customers, always ensure that you engage with us and with those facts, you can get some level of objectivity. We will want to have this kind of meeting regularly so that you can be educated and when you are, you can better engage with electricity consumers.”

NERC Commissioner, Planning, Research and Strategy, Dr. Yusuf Ali, on strategic collaborations with CSOs and CBOs at a meeting in Abuja today.

“The EPSRA 2005 did not adequately empower NERC to do all that it has to do as a regulator but that has changed now with...
08/04/2024

“The EPSRA 2005 did not adequately empower NERC to do all that it has to do as a regulator but that has changed now with the enactment of the Electricity Act. It is needed to bring people in line to follow due process, and you can see that the tone in the power sector is changing; we have not been able to do what we have been able to do before. NERC is empowered to go the whole gamut of regulatory and enforcement actions as expected of a regulator but we do not intend to abuse those powers. Our intention is to enforce those powers and to get licensees to comply.”

NERC Commissioner, Legal, Licencing and Compliance, Dafe Akpeneye, harps on NERC’s new powers to wholly carry out more enforcement and regulatory actions during a meeting with CSOs and CBOs in Abuja on Monday

“On metering, we still have about 15 to 20 per cent of the Band A customers that are not metered and that has to be a pr...
08/04/2024

“On metering, we still have about 15 to 20 per cent of the Band A customers that are not metered and that has to be a priority of the DisCos. There are various initiatives of the Presidency and the NESI to ensure metering. The most important thing is that efforts are being made to meter customers starting from those that are being affected now on Band A.”

NERC Vice Chairman, Dr. Musiliu Oseni, highlights metering plans at a meeting with CSOs and CBOs in Abuja today

"There are few areas of collaboration that we will be seeking from you because of the role you play. NERC is here in Abu...
08/04/2024

"There are few areas of collaboration that we will be seeking from you because of the role you play. NERC is here in Abuja but has at least one office across nearly all the states but you are in those states and you are closer to the people with your customer base, so we really need you to work with NERC to put the licencees on their toes. Based on the tariff order that we have released, there are certain conditions that DisCos should meet in delivering service to affected customers."

NERC Vice Chairman, Dr. Musiliu Oseni, speaks on collaboration at an engagement with members of the Civil Society Organisations (CSO) and Community Based Organisations (CBOs) at the NERC headquarters, Abuja on Monday

NERC is engaging with members of the Civil Society Organisations (CSO) and Community Based Organisations (CBOs) towards ...
08/04/2024

NERC is engaging with members of the Civil Society Organisations (CSO) and Community Based Organisations (CBOs) towards improving their interactions with electricity consumers on the recent tariff approval, third party investments in the electricity network as well as collaborating to tackle energy theft. The engagement is holding at the NERC headquarters, Abuja.

Join the discussion on the Electricity Tariff tonight at 8:30 PM on X.
07/04/2024

Join the discussion on the Electricity Tariff tonight at 8:30 PM on X.

Revised Electricity Tariff: You have an obligation, this is what you should do.
07/04/2024

Revised Electricity Tariff: You have an obligation, this is what you should do.

The Revised Electricity Tariff: This is what you should do.
07/04/2024

The Revised Electricity Tariff: This is what you should do.

PRESS RELEASE - 6 APRIL 2024DIRECTIVE TO ELECTRICITY DISTRIBUTION COMPANIES ON IMPLEMENTATION OF THE APRIL 2024 SUPPLEME...
06/04/2024

PRESS RELEASE - 6 APRIL 2024

DIRECTIVE TO ELECTRICITY DISTRIBUTION COMPANIES ON IMPLEMENTATION OF THE APRIL 2024 SUPPLEMENTARY MULTI-YEAR TARIFF ORDER

The Nigerian Electricity Regulatory Commission ("Commission") has directed all Electricity Distribution Companies ("DisCos") to provide as much clarity as possible to all affected customers.

The DisCos are hereby directed to implement the following updates:

1. All DisCos shall ensure that ONLY the newly approved Band A feeders listed in their April 2024 supplementary orders are maintained as band A for the purpose of vending to prepaid customers and billing for post paid customers on their networks.
2. All DisCos are required to immediately post on their websites the schedule of approved Band A feeders that have been affected by the rate review.
3. All DisCos shall set up a portal by 10th April 2024 on their website that allows all customers to check their current Bands by entering their meter or account numbers.
4. All customers wrongly billed at the new rate should be refunded through energy tokens no later than Thursday 11th April 2024, and file evidence of compliance with the Commission by 12th April 2024.
5. The Commission shall monitor compliance with the requirements listed above and shall continue to provide support to all stakeholders as required.

Signed

Management

Has your DisCo responded to your complaints? Your first point of contact is the DisCos' customer service centre. If you ...
05/04/2024

Has your DisCo responded to your complaints?

Your first point of contact is the DisCos' customer service centre. If you have lodged a complaint and you haven’t gotten a response or you are not satisfied with the response, the NERC Call Centre is here to ensure DisCos resolve your complaints satisfactorily.

We have got responses to Frequently Asked Questions on the April 2024 Minor Tariff Review.Kindly read through this.     ...
05/04/2024

We have got responses to Frequently Asked Questions on the April 2024 Minor Tariff Review.

Kindly read through this.

We have got responses to Frequently Asked Questions on the April 2024 Minor Tariff Review.Kindly read through this.     ...
05/04/2024

We have got responses to Frequently Asked Questions on the April 2024 Minor Tariff Review.

Kindly read through this.

PRESS RELEASE – 5 APRIL 2024   NERC Fines AEDC ₦200 Million for Violation of the New Tariff Order, Directs Customer Refu...
05/04/2024

PRESS RELEASE – 5 APRIL 2024

NERC Fines AEDC ₦200 Million for Violation of the New Tariff Order, Directs Customer Refunds

The Nigerian Electricity Regulatory Commission (“Commission”) has taken enforcement action against the Abuja Electricity Distribution Plc (“AEDC”) for non-compliance with the Supplementary Order to the April 2024 Multi-Year Tariff Order 2024 for AEDC (the “Order”). AEDC has been fined ₦200,000,000 (Two Hundred Million Naira) for failure to comply with the prescribed customer band classifications for the tariff billing.

This decision follows a detailed review and customer feedback, which revealed that AEDC had applied the new tariff to all customer bands, contrary to the Order, which was designed to ensure fair billing practices.

AEDC is therefore mandated to:

a. Reimburse all customers in Bands B, C, D and E respectively that were billed above the allowed customer categories/tariff bands provided in the Order.

b. Reimburse through the provision of the balance of customer tokens that the affected customers would be entitled to receive at the applicable rates and all token reimbursements shall be issued to the affected customers by 11 April 2024.

c. Pay the sum of ₦200,000,000.00 (Two Hundred Million Naira) as a fine for the flagrant breach of the Commission’s Order.

d. File evidence of compliance with the directives in a & c with the Commission by 12 April 2024.

The action by the Commission underscores its commitment to protecting consumer rights and ensuring equitable practices within Nigeria’s electricity sector.

Signed
Management

NERC Commissioners, staffers and industry experts at a stakeholder engagement on the status of the bulk electricity purc...
04/04/2024

NERC Commissioners, staffers and industry experts at a stakeholder engagement on the status of the bulk electricity purchase and resale licence issued to the Nigerian Bulk Electricity Trading PLC. The engagement held at the NERC headquarters Abuja on Thursday.

Kindly view more media engagements by industry experts on the tariff re-alignment  https://youtu.be/kwtIDKpRh7c?si=7vSmd...
04/04/2024

Kindly view more media engagements by industry experts on the tariff re-alignment

https://youtu.be/kwtIDKpRh7c?si=7vSmdU7IZ_q2nJRt

Energy Expert, Adetayo Adegbemile, Analyse NERC Approves N225/KWH Tariff Hike For Band A Customers ...

04/04/2024

Have you been categorized as a Band A customer on the platforms of the Distribution Companies (DisCos)?
NERC Vice Chairman, Dr Musiliu Oseni, in this video provides further clarification on the implementation of the newly approved April 2024 Supplementary Tariff Order as the DisCos clean up their platforms and appropriately downgrade feeders that do not get up to 20 hours power supply. They do not qualify as Band A, which is the only category affected by the Order.

Did you know that electricity consumers are classified according to service level across the Distribution Companies (Dis...
04/04/2024

Did you know that electricity consumers are classified according to service level across the Distribution Companies (DisCos)?
This is the level of electricity supply that DisCos’ customers under each Band are expected to enjoy.

Repost: Extract of the press briefing on the state of NESI by NERC yesterday.
04/04/2024

Repost: Extract of the press briefing on the state of NESI by NERC yesterday.

PRESS RELEASE NERC REALIGNS SUBSIDY REGIMEAND SERVICE DELIVERY IN THE NESIPursuant to the provisions of the Electricity ...
03/04/2024

PRESS RELEASE

NERC REALIGNS SUBSIDY REGIME
AND SERVICE DELIVERY IN THE NESI

Pursuant to the provisions of the Electricity Act 2023, the Nigerian Electricity Regulatory Commission (“NERC”) is, amongst other objects, mandated to allow a licensee operating in the Nigerian Electricity Supply Industry (“NESI”) to charge rate sufficient to recover the full cost of its efficient operation including a reasonable return on the capital invested in the business. The determination of such rates is subject to extensive reviews, having regard to the imperative for protecting customers while allowing investors to recover sufficient revenue to incentivize investments necessary for continuous improvement in service delivery.
The Federal Government of Nigeria has indicated a transition in policy direction towards introducing a more targeted subsidy regime aimed at mitigating the impact of changes in macroeconomic parameters while largely protecting vulnerable customers and fostering investments targeted at providing efficient service delivery in the Nigerian Electricity Supply Industry (NESI).
The Commission has conducted a thorough review of the tariff applications submitted by the eleven (11) successor electricity distribution companies in line with the processes established in our regulations and Business Rules. The review process was preceded by an analysis of the Performance Improvement Plans of the licensees and included a public hearing during which interested stakeholders and intervenors examined the rate filing submitted by the public utilities. The overarching objective of the Commission in the consideration of the tariff application is the creation of a financially sustainable electricity market providing adequate and reliable power supply to drive the Nigerian economy.
The Commission, upon due consideration of the tariff applications, has approved revised rates affecting ONLY customers classified under Band A service category (about 15% of the customer population); empirical service data has confirmed that this class of customers have truly received the committed level of service. Under the revised tariff Order issued by the Commission, DisCos are under an obligation to provide customers classified under Band A service category a minimum average supply of 20hrs/day measured over a period of one week.
All other customers under Band B to E service category and representing 85% of customers population would not be affected by the current review of end-user tariffs. All DisCos have been provided with mandatory targets for investments and migration of more customers to Band A service category. With the newly approved tariffs, subsidies for the 2024 fiscal year are expected to reduce by about NGN1.14 trillion in furtherance of the Federal Government’s realignment of the subsidy regime.
The Commission has established a robust monitoring framework leveraging on technology to ensure that the public have visibility of the service covenant with their service providers. An enforcement and compensation mechanism has also been established, in the event of service failure.
We wish to assure all Nigerians that the Commission working in collaboration with the policymakers remains committed towards providing adequate and reliable electricity to all citizens as we work diligently with state governments to deliver on the gains of the Electricity Act 2023.

Management
April 3, 2024

The reason for the rate review for this about 15% customers include: The quality of infrastructure in NESI varies from o...
03/04/2024

The reason for the rate review for this about 15% customers include: The quality of infrastructure in NESI varies from one location to the other; there are certain locations where without any additional investment, the DisCos and the Transmission Company of Nigeria can deliver a minimum of 20 hours of power supply per day.
But in some locations, there will be a need to increase the quality of the infrastructure before the hours of supply can improve.
Customers in other Bands are NOT affected as they do not get power supply up to 20 hours. However, there are targets that have been provided for the DisCos which NERC will monitor to ensure the migration of those customers to better electricity supply service.

NERC reviewed the DisCos’ applications and decided that only 17% of the entire feeders and less than 15% customers may b...
03/04/2024

NERC reviewed the DisCos’ applications and decided that only 17% of the entire feeders and less than 15% customers may be affected by any tariff increase. Further to that, NERC has issued an order titled, “April 2024 Supplementary Order” effective 3rd April 2024. Vide the Order, NERC approved a rate review of N225 per kilowatt hour (kWh) for just under 15% of the customer population who are on Band A in the Nigerian Electricity Supply Industry (NESI). This means, less than 15% of the customers will be affected from the total customer population. For these customers, it has been proven that they are enjoying 20 hours of power supply daily.

NERC received applications from the Distribution Companies (DisCos) to review rates. Prior to this, NERC classified cust...
03/04/2024

NERC received applications from the Distribution Companies (DisCos) to review rates. Prior to this, NERC classified customers on the basis of service level of feeders where there is Band A, Band B, Band C, Band D and Band E. NERC has reviewed the performance of these feeders leveraging on technology and has ordered the DisCos to downgrade many of the feeders immediately for not meeting the minimum 20-hour power supply.
Out of the over 3,000 DisCos’ feeders, 875 of them are in Band A but after the NERC review, they have been reduced to under 500 (around 480) feeders which qualify as Band A feeders and are currently meeting the 20-hour average service. These under 500 Band A feeders are estimated at 17% of the total number of feeders of the DisCos. Similarly, about 15% of the customer population are currently connected to these Band A feeders. The 85% customers are connected to feeders in other band levels that are not meeting the 20-hour power supply.

Is your DisCo unresponsive? NERC Call Centre is here to ensure DisCos resolve your complaints.
03/04/2024

Is your DisCo unresponsive? NERC Call Centre is here to ensure DisCos resolve your complaints.

From all of us at NERC, wishing you a Happy Easter filled with love and joy.
31/03/2024

From all of us at NERC, wishing you a Happy Easter filled with love and joy.


28/03/2024

You don hear about Key Change Token (KCT)? Do you know how e go take affect you, if you get meter? Make you watch this video for beta informate. After you watch am, make you take action sharp sharp, before the deadline, make your meter for still de work.

A cross section of electricity Consumers having their complaints resolved by a team of Eko Disco officers under the supe...
23/03/2024

A cross section of electricity Consumers having their complaints resolved by a team of Eko Disco officers under the supervision of NERC staff at the just concluded Townhall and Complaints resolution meeting in Lagos. 

Address

NERC Building, Plot 1387 Cadastral Zone A00, Central Business District
Abuja

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+23494621400

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