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Public Complaints Commission FCT,Nigeria., Plot 4607 Asmara Bissau Street, Wuse Zone 6, Abuja (2026)

28/07/2026

PCC Intervenes To Avert Clash Between Transport Unions in Pyakasa

27th July, 2026

The prolonged Transport Dispute Between Tricycle (Keke) Association and Motorcycle (Okada) Association in Pyakasa: a suburb of the Federal Capital Territory that is threatening the peace of the area will soon come to an end.

Following the proactive intervention of
the Public Complaints Commission (PCC), Federal Capital Territory Office in the dispute, Non-Appearance of Okada Representatives at Case Conference scheduled for today at the Commission's FCT Headquarters in Wuse could not resolve the lingering issue as the FCT Ombudsman, Hon Musa Dikko postponed the meeting to enable the Okada Association be properly served a notice to appear before the Commission.

PCC commenced intervention in the dispute between the Tricycle (Keke) Association and the Motorcycle (Okada) Association in Pyakasa Village, off Lugbe Airport Road, Abuja, following allegations of transport monopoly, restriction of operations, and disputes over access to designated commercial transport routes within the community.

The Commission has received a complaint from the Tricycle (Keke) Association, alleging that members of the Motorcycle (Okada) Association had prevented them from operating freely within certain areas and routes of Pyakasa Village and its adjoining communities, thereby affecting their lawful means of livelihood.

The matter, which was initially brought before the Commission on 23rd October, 2024, has remained unresolved despite efforts by relevant authorities including Law enforcement Agencies and stakeholders to address the disagreement between both associations.

The affected areas include Angel Gabriel Estate, Redeemer Estate, Ketti Village, and other adjoining communities.

Upon receipt of the complaint, the Commission commenced investigation into the matter and formally wrote to the Divisional Police Officer (DPO), Pyakasa Division, requesting police intervention to maintain law and order and facilitate peaceful coexistence between the two transport associations.

At today's Case Conference, the Nigeria Police Force represented by SP Mkor Audu, provided relevant input regarding the dispute and the need for a peaceful resolution and called on the Commission to help engage the transport associations further on the need for peace on their operations.

Also, representatives and stakeholders, including Ibrahim Sani, Chairman, Utako Market (A); Anas Sani, Chairman, Keke NAPEP Pyakasa; and Mohammed Kachalla, Treasurer, Keke NAPEP Pyakasa, who were present at the Case Conference provided information regarding the concerns of the Tricycle (Keke) operators and the challenges being experienced within the affected areas.

The Commission observed from the engagements that the dispute between the Tricycle (Keke) Association and the Motorcycle (Okada) Association remained unresolved, with the tricycle operators maintaining that they were being denied access to operate freely along certain routes within Pyakasa Village and neighbouring communities.

The invitation for parties and stakeholders to today's Case Conference followed briefings on the matter from the Commission's Deputy Director of Investigation (DDI), Abuja Municipal Area Council (AMAC), Mrs Philomena Udeh and subsequently directive from the Commissioner that all parties be invited before the Commission to enable a fair hearing and provide an opportunity for each side to present its position.

At the scheduled case conference, only representatives of the Tricycle (Keke) Association were present, while representatives of the Motorcycle (Okada) Association failed to appear.

The absence of the Okada representatives prevented the Commission from hearing their response to the allegations raised by the Tricycle Association.

The Honourable Federal Commissioner therefore resolved that the Commission could not proceed with the case conference in the absence of the other party, as it was necessary to ensure that all parties to the dispute were given equal opportunity to be heard in line with the principles of fair hearing.

The Commissioner assured the representatives of the Tricycle Association that the Commission was aware of the situation and remained committed to resolving the matter and further stated that the matter would be rescheduled and that all parties involved would be duly served and invited to appear before the Commission.

Consequently, the case conference was adjourned until all parties to the dispute had been properly served, allowing the Commission to conduct a comprehensive hearing and work towards achieving an amicable and lasting resolution.

24/07/2026

PCC Collaborates with University of Abuja to Fight Administrative injustice.

Oge Obi
23/07/2026

As part of efforts to strengthen institutional collaboration and promote administrative justice, the Public Complaints Commission, Federal Capital Territory (FCT) office is to collaborate with the University of Abuja.

The agreement for such collaboration by both institutions was reached today during a courtesy visit to the Vice Chancellor of the University, Professor Hakeem Babatunde Fawehinmi, at the Senate Building of the institution by the FCT Commissioner of the Public Complaints Commission (PCC), Hon. Musa Dikko.

Leading PCC FCT management team to visit, Hon. Musa Dikko explained that the visit was aimed at fostering a cordial working relationship between the Commission and the University while creating greater awareness of the Commission’s mandate of ensuring administrative justice and resolving complaints.

The Commissioner noted that the Commission had come to acquaint itself with the University and establish a partnership that would benefit both the institution and the general public.

He emphasized that the Commission was not out to intimidate the University but to work collaboratively in addressing complaints and improving service delivery.

Hon. Dikko urged the University’s management not to view correspondence from the Commission with apprehension, stressing that such letters should be seen as avenues for resolving grievances and strengthening good governance.

He further pledged to establish a Public Complaints Commission Club in the University to enlighten students on their rights, responsibilities, and the role of the Commission.

While commending Professor Fawehinmi for his exemplary leadership and commitment to the growth and development of the University, Musa Dikko underlined the Commission's disagreement with any plan to at any time decimate the land allocated to the University.

In his remarks, the Director of Legal Services, Dr. Hassan Makolo, commended the Vice-Chancellor’s leadership and assured the Commissioner that all correspondence from the Commission would henceforth receive prompt attention.

He stressed the importance of sustained collaboration between both institutions and urged all stakeholders to work together to safeguard the University’s landed property and other critical assets.

Responding, the Vice-Chancellor, Professor Hakeem Babatunde Fawehinmi, warmly welcomed the PCC delegation, describing the visit as timely and heartwarming.

He highlighted the University’s commitment to efficient service delivery through its Rapid Intervention Unit and requested that future correspondence from the Commission be addressed directly to the Office of the Vice-Chancellor to facilitate prompt action.

Professor Fawehinmi expressed appreciation to Hon. Musa Dikko and his management team for the visit and reaffirmed the University’s readiness to partner with the Public Complaints Commission in promoting accountability, transparency, and effective service delivery.

22/07/2026

MUSA DIKKO BAGS NATIONAL MERIT AWARD FOR EXCELLENCE IN PUBLIC COMPLAINTS RESOLUTION

22nd July, 2026

The Coalition of Civil Society Organizations for Good Governance (CCSOOGG) today honoured the Honourable Federal Commissioner, Public Complaints Commission (PCC), FCT, Hon. Musa Dikko, with the National Merit Award for Excellence in Public Complaints Resolution in recognition of his outstanding leadership, commitment to justice, and contributions to good governance.

The award was presented during a courtesy visit by the coalition to the PCC FCT Office in Abuja, where members of the organization commended the Commissioner for his unwavering dedication to fairness, transparency, accountability, and the protection of citizens' rights through effective public complaints resolution.

Presenting the award, the coalition's Director of Program, Comrade Abdulrasheed A. Muh'd, described Hon. Dikko as an exemplary public servant whose commitment to justice and administrative accountability has strengthened public confidence in government institutions.

He noted that the prestigious award recognizes individuals who have distinguished themselves through integrity, professionalism, and selfless service to the nation.

According to the Coalition Director, Hon. Dikko's leadership at the Public Complaints Commission has continued to promote peaceful resolution of disputes, administrative justice, and transparency, making a significant impact on the lives of ordinary Nigerians while contributing to national development.

The Commissioner was joined at the event by the State Director of Investigation, Mrs. Adenike Adebisi; the Deputy Director of Investigation, Ms. Jideri Agbese; the Assistant Director of Administration, Mrs. Kulu Ayinla; and other members of the Commission's management team.

Responding, Hon. Musa Dikko expressed gratitude to the coalition for the recognition, describing the award as both humbling and motivating.

He dedicated the honour to the management and staff of the PCC FCT Office, saying that it reflected their collective commitment to delivering justice and quality service to Nigerians.

He urged members of the coalition to remain steadfast in promoting good governance, transparency, accountability, and justice across the country, while reaffirming the Commission's commitment to protecting the rights of citizens and ensuring administrative justice for all.

21/07/2026

PCC SEEKS AMICABLE RESOLUTION IN NIGERIAN NAVY AND FCT COMMUNITIES LAND DISPUTE BEFORE NASS.

The Federal Capital Territory (FCT) Commissioner of the Public Complaints Commission (PCC), Hon. Musa Dikko, has called for an amicable resolution of a long-standing land dispute involving the Nigerian Navy and indigenous inhabitants of a community in the FCT.

Hon. Dikko made the appeal during a hearing before the House of Representatives Committee on Public Petitions, chaired by Hon. Kwamoti Bitrus Laori, on a petition alleging criminal trespass, intimidation, unlawful seizure of farmland, and extortion by the Nigerian Navy.

Addressing the Committee, the Commissioner informed members that the court case relating to the matter had been dismissed, paving the way for the Committee to continue hearing the petition. He urged the Committee to disregard the Nigerian Navy's request to discontinue the matter on the grounds of pending litigation.

Dikko explained that the affected residents are indigenous inhabitants who occupied the land by inheritance long before the creation of the Federal Capital Territory. While acknowledging the importance of development and the role of security agencies, he stressed that any acquisition of land must follow due process and protect the rights of the affected communities.
He appealed for a peaceful settlement, noting that the Commission's primary objective is to prevent conflict and ensure justice through dialogue rather than confrontation.

At the end of the hearing, the Chairman of the House Committee on Public Petitions, Hon. Kwamoti Bitrus Laori, directed the Public Complaints Commission and the Nigerian Navy to meet with the Committee on Monday, July 27, at 10:00 a.m. to continue efforts toward resolving the dispute peacefully.

09/07/2026

With More Than 4,000 Resolved Cases, Musa Dikko Praises PCC FCT Staff As Accolade Pour in.....
Dedicates 2 Awards to Staff.

Wednesday 8th July, 2028

Two months away from his second year in office, the FCT Commissioner, Public Complaints Commission, Honorable Musa Dikko has dedicated accolades received from groups of Nigerians and residents of the Federal Capital Territory to the hard working staff of the Public Complaints Commission in FCT.

In one of such awards presented yesterday, Wednesday, 8th July, 2026, the National Coalition of Nigerian Women Forum honoured the FCT PCC Commissioner with the 2026 Leadership Peace Award of Excellence in recognition of his contributions to justice, peace, accountability and selfless public service.

Presenting the award during a courtesy visit to the PCC FCT Office in Abuja, the Forum: a Coalition of non-partisan civic organisations dedicated to promoting peace, ethical leadership, women empowerment, youth development and social justice across Nigeria, led by the National President of the Coalition, Ambassador Ruth Isheku Benge said the accolade was in recognition of Hon. Dikko's unwavering commitment to justice, integrity and good governance.

The Coalition also sought for a strategic partnership with the Public Complaints Commission to advance programmes that promote peace, justice and community development while expressing confidence that the collaboration would positively impact citizens of the Federal Capital Territory.

In a similar but separate event the same day and also at the Commission's FCT Office in Wuse Zone 6, the Council of Northern Youth Advocate of Nigeria (CNYAN) came calling on the Commission on a courtesy visit and honoured the Federal Capital Territory (FCT) Commissioner of the Public Complaints Commission (PCC), Musa Dikko.

CNYAN presented to Dikko the prestigious "Garkuwan Matasan Arewa Icon and Cynosure of Nation Building" award in recognition of his contributions to national unity, youth empowerment, and public service.

Presenting the award, the President of CNYAN, Mohammed Abdulrazaq, affirmed that the honour was bestowed on Dikko for his commitment to a united and indivisible Nigeria, his mentorship of young people, and his role as a bridge-builder across ethnic and regional divides.

Abdulrazaq noted that the decision to honour the Commissioner followed extensive consultations by the organisation's leadership and members across the northern states and other parts of the country and, described Dikko as a leader whose dedication, hard work, and service to humanity continue to inspire the younger generation.

In his remarks on receiving the awards, Hon. Musa Dikko expressed appreciation for the accolades showered on him, honours bestowed, describing the awards as both humbling and motivating.

While he reaffirmed the Commission's commitment to promoting justice, peace and good governance, he welcomed the proposed partnership especially from the Women Coalition.

Commissioner Dikko also expressed gratitude to the youth organisation for the recognition, describing the award as a challenge to do more in service to the nation.

He recalled earlier receiving the Maitama Sule Award for Excellence as Bwari Area Council Chairman and stressed that public officers should always remember that their actions are being watched by society.

The Commissioner underlined that the Public Complaints Commission has served Nigerians for over five decades, adding that the FCT Office alone has successfully handled more than 4,000 complaints since his assuming office in September 2024 .

He dedicated the awards to the hard working staff of FCT PCC who is contributing immensely to the success being achieved in the fight against administrative and social injustices in the Federal Capital Territory.

The Commissioner also highlighted the Commission's collaboration with security agencies in ensuring that citizens have access to justice.

The events were attended by members of the Commission's management, including the FCT Director of Investigation, Mrs. Adenike Adebisi, alongside other senior officials and staff.

Earlier, the FCT Director of Investigation while giving a vote of thanks on behalf of the Commission's management, thanked the Women Coalition and CNYAN for recognising the Commissioner for awards, describing him as a leader who supports gender inclusiveness and encourages the advancement of women and Youths.

Mrs Adenike Adebisi, commended the Youth group for recognising excellence and acknowledged the Commissioner's commitment to justice, peace, and good governance and as well urged Nigerian youths to remain focused on nation-building and positive engagement.

She commended the Coalition and CNYAN's humanitarian initiatives and wished the organisations greater success in their endeavours

07/07/2026

PCC Assures Durumi Indigenous Community of Fair Investigation into Demolition, Displacement Complains

The Honourable Commissioner of the Public Complaints Commission (PCC) in the Federal Capital Territory, Musa Dikko, has assured the indigenous people of Durumi 1 and neighbouring communities that the Commission will thoroughly investigate their complaints over recurring threats of demolition, displacement, land dispossession and other administrative injustices.

The Commissioner gave the assurance during an on-the-spot investigation in Durumi 1 where he addressed residents and explained the Commission's mandate.

Speaking to a large gathering of community members, Dikko said the PCC exists to protect citizens against injustice and has the legal mandate to receive complaints, investigate them and invite all parties involved to ensure fairness.

He commended the communities for presenting a united front in pursuing their grievances, noting that Durumi I, Durumi II and other affected communities had chosen to speak with one voice.

"We have come to identify certain things and verify what we have been told," he said. "From what I have seen and heard today, it is clear that the affected communities unanimously agreed to bring their complaints before the Public Complaints Commission."

The Commissioner disclosed that he had earlier reported the Durumi matter to the Minister of the Federal Capital Territory on November 25, adding that findings by the Commission indicate that as many as 61 communities could be affected by planned developments by 2026.

He expressed concern that there appears to be no comprehensive resettlement plan for affected communities, stressing that the Commission shares the people's concerns over the alleged injustices.

Dikko explained that one of the major objectives of the visit was to obtain more information from residents, particularly details of the developers involved, office addresses or contact information that would assist the Commission in its investigation.

He urged community members to be truthful in their submissions, especially regarding any compensation or payments they may have received.

"I want to hear directly from the people before taking up the matter so that the case does not bounce back on the Commission. If anyone has received money or compensation, they should state it truthfully," he said.

Also speaking during the visit, the Deputy Director of the Public Complaints Commission, Ms. Jideri Agbese, said the Commission had documented allegations of demolition, harassment and failure to adequately consider the rights of indigenous communities in the course of development activities.

She noted that before the Federal Capital Territory became Nigeria's seat of government, existing communities were expected to be resettled, integrated into the new city or adequately compensated.

"All we have continued to advocate is that one of these options should be implemented for the affected indigenous communities," she said.

Agbese added that, under the leadership of the Commissioner, the Commission does not rely solely on written complaints but also conducts on-the-spot investigations to obtain firsthand information before making recommendations.

Earlier during the visit, Elisha Yakubu, Youth Leader of Durumi I had appealed to the Commissioner to urgently intervene in the community's petition over ongoing demolitions.

"Our youths have nowhere else to go. We are pleading with the Commission to help us and ensure our voices are heard," he said.

Similarly, Mr. John B. Bawa, Sarkin Yaki of Durumi I, appealed for timely decisions on resettlement or integration to enable residents plan their future developments without fear of demolition.

He urged the authorities to involve community representatives in all committees handling relocation, integration or compensation matters, saying greater participation would reduce misunderstandings and ensure transparency.

Providing legal guidance, the PCC Legal Adviser, Barrister Babagana Bukar, urged residents to remain law-abiding and pursue their grievances through legal channels.

He reminded the community that the Land Use Act and the Constitution of the Federal Republic of Nigeria provide legal protections for citizens' rights and advised against taking the law into their own hands.

Responding to concerns raised by residents, Commissioner Dikko advised community members to exercise caution before embarking on new developments in areas that could be affected by government infrastructure projects.

He explained that the Commission had already written to the relevant authorities and encouraged the community to continue following up with government agencies while the Commission pursues its own investigation.

He reaffirmed the Commission's commitment to ensuring justice, transparency and due process, assuring the people that the PCC would continue engaging relevant authorities until the issues raised by the affected communities receive appropriate attention.

04/07/2026

PCC Raises Concern Over Illegal Refuse Dump on Newly Constructed Road Leading to Barangoni, Bwari

The Federal Capital Territory Public Complaints Commission (PCC) has expressed concern over the indiscriminate dumping of refuse on a newly constructed road in Kuduru, Bwari Area Council, describing the development as unacceptable and a threat to public health.

Speaking during the Commission’s fact-finding visit to the affected community, the FCT Commissioner of the Public Complaints Commission, Musa Dikko, said the visit followed complaints received from residents which informed the Commission’s on-the-spot visit to ascertain the true situation.

According to the Commissioner, the road was constructed by the Federal Capital Territory Administration (FCTA) for the benefit and convenience of the public but unfortunately, the same infrastructure has now been turned into a refuse dump; a situation he described as "regrettable and capable of undermining the purpose for which the road was built".

He therefore promised that the Commission would carry out further investigations to determine whether the location serves merely as a refuse collection point or if it is officially designated as a dump site by the relevant authorities.

Musa Dikko underlined that the Commission would engage the FCT Administration and other appropriate agencies to establish the facts and facilitate a timely and lasting solution.

The PCC FCT Commissioner warned that the continuous accumulation of waste along the road and around the area poses serious environmental and public health risks, with the potential to trigger disease outbreaks if left unchecked.

He also appealed to residents of Bwari to desist from dumping refuse on roads, highways, waterways and drainage channels, stressing that proper waste disposal remains a collective responsibility.

The Commissioner assured the community that the Public Complaints Commission will also liaise with the appropriate authorities to ensure the refuse is evacuated and that necessary measures are taken to prevent a recurrence.

Oge Obi
July 2nd 2026

03/07/2026

PCC Verifies UBEB’s Claimed Interventions at Government Junior Secondary School, Kubwa.

Oge Obi
2/07/2026

The Federal Capital Territory (FCT) Public Complaints Commission (PCC) has continued to demonstrate its commitment to ensuring accountability in public service delivery by conducting a follow-up visit to Government Junior Secondary School, Kubwa, to verify interventions reportedly carried out by the FCT Universal Basic Education Board (UBEB).

The visit followed a case initiated in January 2026 by the Commission after concerns were raised about the deteriorating condition of infrastructure at the school.

In its response to the Commission enquiry, UBEB had stated that the school had benefited from intervention projects, prompting the PCC to carry out an on-the-spot assessment to ascertain the true situation.

The Commission’s delegation, led by the Honourable Federal Commissioner Musa Dikko and accompanied by Madam Jideri Agbese ( Deputy Director Investigation) Mr Christopher Oyakilome ( Deputy Director Pension and Schools) and other officials of the Commission, were received by the Principal, Mr. Olayinka Akinfolajimi.

During a brief interaction at the Principals office, the PCC Commissioner explained that the visit was intended to independently verify the interventions claimed by UBEB and assess the current condition of the school.

Responding, the Principal appreciated the Commission for initiating the Complaint and following up with the visit but disclosed that although requests had been forwarded to UBEB on two occasions for additional classroom chairs, the school had yet to receive the needed intervention.

He also revealed that officials from the Education Secretariat had previously visited the area but carried out their assessment only at the neighbouring Senior Secondary School.

According to the Principal, the school’s major challenges remain an unconducive teaching environment: broken furniture, termite infestation and the dilapidated conditions of several classroom blocks.

Despite these difficulties, he said while efforts have been made through partnerships and personal commitment to improve learning conditions in the school, a non-governmental organisation stepped in to assist in constructing a toilet within his office.

The Principal also disclosed that he personally spent the last school holiday supervising the repair of about 150 desks and chairs while appreciating the Rotary Club for donating a good number of chairs to JSS 1 classrooms.

While commending the Parent-Teacher Association (PTA) for providing about 30 additional chairs, Mr. Olayinka Akinfolajimi disclosed that most of the school’s plastic chairs that have been in use for nearly a decade are now totally broken.

The delegation thereafter embarked on an inspection of the school’s facilities like the classrooms, the sick bay as the Principal informed the team that the school’s water pipes were damaged during construction activities of the neighbouring International Institute of Tropical Agriculture (IITA).

Although assurances had been given by IITA that the pipes would be restored after the ongoing fence reconstruction, the school remains without a reliable water supply.

The Commission also inspected the toilet facilities, which were found to be in a deplorable condition, while the only available source of water was observed to be located a considerable distance away from the school.

The Commission team of Investigation officials further discovered that staff of the Junior Secondary School currently operate from a borrowed block belonging to the adjoining Senior Secondary School because their designated staff rooms have become uninhabitable.

Commending the resilience and dedication of the school management despite the challenges, the Honourable Federal Commissioner assured them that the Commission would follow up with the relevant authorities on its findings and continue to advocate for the provision of a safe and conducive learning environment.

Speaking on behalf of the school management, the Vice Principal (Academics), Mrs. Mamman Rekiyat, thanked the Commission for the visit and appealed for sustained intervention, urging the Commision to continue being responsive to the needs of public institutions and the citizens.

01/07/2026

PCC, FCT TAKES AWARENESS CAMPAIGN TO WUSE MARKET; ADVOCATES FOR CITIZENS' RIGHTS

1st July, 2026

In furtherance of its mandate to promote Social, administrative justice and safeguard the rights of citizens, the Federal Capital Territory (FCT) Office of the Public Complaints Commission (PCC) on Wednesday, 1st July 2026, embarked on a public awareness campaign at Wuse Market, Abuja.

The outreach programme which was aimed at enlightening traders, market stakeholders, and members of the public on the statutory functions of the Commission enabled officials of the Commission to conduct one-on-one sensitization visits to traders, shop owners and other market users at their various business premises within the market.

Led by the FCT Commissioner, Hon. Musa Dikko the officials through the interpersonal engagements enlightened members of the public on the statutory mandate of the Commission, their rights as citizens, and the available channels for seeking redress against acts of maladministration, abuse of authority, and other forms of administrative injustices.

The PCC Awareness and Sensitization team also used the opportunity to reaffirm the Commission's unwavering commitment to ensuring fairness, equity, and accountability in public administration while emphasizing that the Commission provides an impartial, accessible, and cost-free platform for the investigation and resolution of complaints against public institutions and, where applicable, private organisations rendering public services.

The sensitization exercise also provided an opportunity for PCC officials to respond to enquiries, offer guidance on the complaint-handling process, and distribute information, education, and communication materials to enhance public understanding of the Commission's mandate and services.

The campaign received positive responses from traders, buyers and other market visitors, many of whom commended the Commission for taking its services directly to the grassroots.
The initiative further strengthened public awareness of the Commission's role in promoting administrative justice and protecting the rights of citizens.

At the end of the exercise, the FCT Commissioner Public Complaints Commission reaffirmed the Commission's commitment to sustaining public enlightenment campaigns across the Federal Capital Territory as part of its broader efforts to foster accountability, strengthen public confidence in governance, and ensure that every citizen has access to justice through peaceful and lawful means.

Public Complaints Commission FCT,Nigeria.

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