Lascopa

06/08/2026

Do You Know Your Rights as a Consumer?

The General Manager/CEO of the Lagos State Consumer Protection Agency (LASCOPA), Afolabi Solebo, Esq., has advised Lagosians to know their rights and responsibilities as consumers and make every purchase with confidence.

Consumers are encouraged to stay informed, ask questions, check product information, and demand value for their money.

If your consumer rights are violated, speak up and report your grievance to LASCOPA:

📞 Toll-Free Line: 080 0005 2726
( Weekdays: 9:00 a.m. – 5:00 p.m).

📧 Email: [email protected]
Know Your Rights. Protect Your Interests. Speak Up.

In Lagos State, Consumers Are Kings

05/08/2026

In line with the provisions of the Federal Competition and Consumer Protection Act (FCCPA) and the Lagos State Consumer Protection Law, goods offered for sale at supermarkets, outlet stores, grocery stores, shopping malls, pharmacies , Kitchen appliances and Electronics stores and other retail outlets should be properly priced and displayed for consumers.
Before purchasing any packaged product, consumers are advised to take a moment to check the Maximum Retail Price (MRP) printed on the product label or packaging.

Do not pay more than the stated MRP.

If you are charged above the MRP displayed or printed on a packaged product, you can report the violation to the Lagos State Consumer Protection Agency (LASCOPA) through:

📞 Toll-Free Line: 080 0005 2726

📧 Email: [email protected]
Know your rights. Check the price. Demand value for your money.

In Lagos State, Consumers are Kings

04/08/2026

The Head, Lagos State Consumer Protection Agency (LASCOPA) Annex Office, Isolo LCDA, Mr. Kabiru Lawal, recently engaged traders and consumers at Aswani Market, Isolo, as part of the Agency’s ongoing consumer rights and responsibilities sensitisation campaign.

The exercise focused on educating market stakeholders on their rights and responsibilities, fair trading practices, product safety, price transparency, and the available channels for lodging consumer complaints.

The sensitisation underscores LASCOPA’s commitment to taking consumer protection awareness to the grassroots and empowering Lagosians with the knowledge required to make informed and confident purchasing decisions.

In Lagos State, Consumers are Kings.

04/08/2026

03/08/2026

31/07/2026

LASCOPA Concludes July 2026 Market Surveillance Across Lagos State’s Five Administrative Divisions

Throughout July 2026, the Monitoring and Enforcement Department of the Lagos State Consumer Protection Agency (LASCOPA) carried out its routine market surveillance exercise across the Ikeja, Badagry, Ikorodu, Lagos Island, and Epe divisions.

The exercise covered major supermarkets, retail outlets, and business premises, reinforcing the Agency’s commitment to safeguarding consumers and promoting fair market practices. LASCOPA engaged directly with consumers, retailers, and wholesalers to sensitise them on their rights and responsibilities, gather feedback on prevailing market challenges, and assess compliance with applicable consumer protection regulations.

During the exercise, 105 stores were inspected, while 28 stores were found to be in violation of the provisions of the Lagos State Consumer Protection Law. Appropriate enforcement measures were taken in accordance with the Agency’s statutory mandate.

With the establishment of its annex offices in Isolo LCDA, Agege, Epe, and Ojo LGAs, LASCOPA continues to extend consumer protection services closer to residents and businesses across Lagos State.

In Lagos State, Consumers are Kings

31/07/2026

CONSUMER QUESTION OF THE WEEK

A consumer asked us:
“If a bag of onions is labelled 20kg, but when I weigh it—without opening it—it weighs only 18.5kg or 19.5kg, what should I do?”

LASCOPA’S RESPONSE:-
If you suspect that a product does not match its stated weight, don’t ignore it.

Report the matter to the Lagos State Consumer Protection Agency (LASCOPA).

📌 Remember to:
* Keep the product in its original condition, where possible.
* Keep your receipt or other proof of purchase.
* Report the matter promptly.
* Provide relevant details about where and when the product was purchased.

NOTE: All consumers have Rights and Responsibilities.

Your complaint could help protect many other consumers from similar practices.

DO YOU HAVE A CONSUMER COMPLAINT?
Report it to LASCOPA: Toll-Free Line: 080 0005 2726
Social Media: Facebook: , Instagram: |X:

In Lagos State, Consumers are Kings

28/07/2026

The General Manager/Chief Executive Officer of the Lagos State Consumer Protection Agency (LASCOPA), Afolabi Solebo, Esq., joined over 100 cities across the world in commemorating World Nature Conservation Day.

Solebo urged Lagos consumers to embrace responsible choices that promote environmental sustainability, emphasizing that a healthy planet begins with the everyday decisions we make.

As the world marks World Nature Conservation Day, LASCOPA encourages everyone to reduce waste, conserve natural resources, and protect biodiversity to ensure a healthier and more sustainable future for generations to come.

In Lagos State, Consumers are Kings