New Zealand Air Ambulance Service

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New Zealand Air Ambulance Service

Leading aeromedical specialists, serving the South Pacific with expertise and urgency.

25/08/2026

It’s been an incredibly busy week for the New Zealand Air Ambulance Service, with our medical teams responding to significant demand across New Zealand and the South Pacific. ✈️❤️‍🩹

In just one week, our medical teams have supported patients across:
📍 Auckland
📍 Waikato
📍 New Plymouth
📍 Wellington
📍 Christchurch
📍 Invercargill
📍 Brisbane
📍 Melbourne
📍 Fiji
📍 Samoa
📍 Tonga
📍 Rarotonga

Behind every line on this map is a patient who needed specialist care, and a medical team ready to go wherever they were needed.

One week. Thousands of kilometres. One purpose - saving lives across New Zealand and the South Pacific.

08/08/2026

Against the backdrop of Hawke's Bay's stunning landscape, a highly coordinated network of clinicians, flight crews, coordinators and healthcare professionals works around the clock to ensure critically ill patients receive seamless access to specialist treatment throughout New Zealand.

Leading this vital service is Jackie Hardy, Clinical Nurse Manager - Flight and Transport, whose career spans more than three decades across military aviation, international disaster response, aeromedical retrieval and executive healthcare leadership.

Today, Jackie oversees one of New Zealand's most important regional patient transport services, managing the safe transfer of more than 2,000 patients annually while leading the operational, clinical and financial performance of a complex healthcare operation that connects Hawke's Bay patients with specialist care nationwide.

06/08/2026

We're proud to be hosting a Learning Lunch with at the New Zealand Air Ambulance Service base on Thursday 24 September, where our CEO, Annabel, will present Lifesaving Care in the Air: Inside the New Zealand Air Ambulance Service.

Love Heart's Learning Lunches offer social learning experiences for over-50s, bringing together curious minds to learn, connect, and be inspired.

If you'd like to join us, you can book your place here: https://www.heart.co.nz/event/lifesaving-care-in-the-air-inside-the-new-zealand-air-ambulance-service

28/07/2026

Day or night, we're ready. 🌅✈️

While most of New Zealand sleeps, our crews are in the air, delivering critical care and connecting patients with the treatment they need. Operating 24/7, 365 days a year, because emergencies don't wait.

22/07/2026

Business as usual for our team. 🌏✈️
Coordinating a seamless transfer from an international commercial flight, working alongside airport ground crews to safely move our patient from wing to wing. It's all part of our 24/7 global medical es**rt service, ensuring patients receive expert care every step of the journey.

10/04/2026

It was a pleasure to host Minister Costello at our Napier headquarters today. We were proud to showcase the work our crews carry out every day. From our aircraft and clinical capabilities to the dedicated people behind each mission, it was a great opportunity to highlight how air ambulance services support patients and communities when every moment counts.

06/03/2026

This week we hosted the BETA Technologies ALIA electric aircraft at our headquarters for a showcase event, where we were pleased to welcome James Meager MP, Katie Nimon and Catherine MacGowan to see the aircraft in action during a series of demonstration flights from our base ✈️⚡

NZAAS placed a deposit-backed order for the ALIA in 2024, recognising the potential these aircraft bring to future aeromedical missions - from regional patient transfers to direct hospital-to-hospital transport.

Completing 4,500+ aeromedical missions every year, we’re always exploring new technology that can improve access to specialist care for patients across Aotearoa.

04/02/2026

Great to be on the ground in Honiara, supporting patients who need urgent, specialised care.
At NZAAS, our role is simple but critical: get people the care they need, when and where they need it - regardless of borders. Operations like this reinforce the importance of strong Pacific partnerships, trusted local relationships, and dependable logistics in challenging environments.

24/12/2025

Merry Christmas from NZAAS.
At this time of year, we want to take a moment to thank our amazing team that make it all possible.

We operate 24/7/365 supporting patients across New Zealand, the Pacific, and beyond, ensuring access to critical aeromedical care wherever it is needed. That commitment continues through the Christmas period.
Over Christmas and New Year, many of our people will continue to be on duty, working to ensure patients continue to receive timely, high-quality care, including in remote regions and the Pacific Islands where access can be particularly challenging.

To our pilots, clinicians, engineers, coordinators, and partners - thank you for the professionalism, care, and teamwork you bring to the service every day, often behind the scenes. We also want to acknowledge and thank your families for the support and sacrifices they make, especially at this time of year, to enable this work to continue.

From everyone at NZAAS, we wish you and your families a safe and restful Christmas and a healthy New Year.

Address

Auckland International Airport
Auckland
4142

Telephone

+6499132941

Website

https://www.nzaas.co.nz/contact-us/

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