Information is also provided via our website, newsletter and from time to time in local publications. Later this year there will be the option to sign up to a MyMDC account and opt to receive information updates from council directly via email. We are a small council with limited resources and are not able to monitor our social media pages around the clock, and cannot always respond to comments/messages that come in via Facebook. In common with other Councils we are finding that comments are increasingly becoming a source of mis-information and it is often challenging for us to respond without starting a confrontation. Therefore our information posts generally do not have public comments enabled. When council is seeking feedback on specific topics we do so via our engagement website - https://letstalk.mackenzie.govt.nz. We encourage you to have your say on issues of interest, and all feedback is collated and provided to decision makers. When not undertaking engagement or consultation on a specific topic, we are always available to answer questions, listen to feedback and to resolve problems when they occur, and there are a number of ways you can do this. Enquiries should be directed to our customer services team via our website, by email, phone or in person at our offices in Twizel and Fairlie. Phone: Fairlie or Twizel via phone – 0800 685 8514 (out of hours service available 24/7);
Email: [email protected]
Website: www.mackenzie.govt.nz
There is also a public forum at the beginning of all council meetings which provides an opportunity to address council directly. Details can be found on our website. We recognise that some issues cause frustration, and we are always happy to talk them through. However we do ask everyone to treat our Council team with respect. We operate a zero tolerance policy for abusive behaviour towards any of our staff. Thank you for your understanding. ELECTION 2025
Mackenzie District Council's page must not be used for electioneering purposes. Any comment - positive or negative - made by any individual specifically relating to their own - or someone else's - nomination, intention to run for council/community board or election campaign, will be removed immediately.
