The Whangarei District Council page is managed by the Council's Communications Team. We welcome your comments and questions, and encourage discussion on our social media pages. Please remember to be polite and respectful with your comments to other users, and council staff responding to you. If you have a request for service for council to fix or ‘do’ something, you need to call our conta
ct centre on (09) 430-4200. We do not offer to log one-off service requests from comments on social media pages. We may make copies of your comments public and supply these to elected members as part of their decision making. That means your profile name at the time of posting, and comment may form part of a council report which will be on the public record on our website in the future years to come, and available to people making requests under the Local Government Act Information and Meetings Act 1987 (LGOIMA). All responses, posts, comments or any other activity on our page may be collected and retained as records under the Public Records Act 2005. Access to retained social media posts and responses that are no longer available on the social media channel is through our usual official information request (LGOIMA) process. To a limited extent, Council staff monitor the comments on this page and places this Page is active (eg local community or special interest Group pages). If you want to share feedback with our elected members, we encourage you to make submissions during consultation processes or reach out to them. Their contact details are available here: https://www.wdc.govt.nz/Council/Governance/Elected-members
We aim to moderate with a light touch, however we may hide or remove comments, and may at times block users that:
• Make personal attacks or defamatory statements
• Are not relevant to council projects or services
• Contain offensive comments that target or disparage any ethnic, racial, age or religious groups, gender, sexual orientation or disability
• Reveal confidential information or disclose private information or details
• Contain misinformation or disinformation
• Contain spam or advertising,
• Contain offensive language, abuse, aggression, intimidation, harassment or threats
• Repeat the same information continuously (“flooding” comments)
• Contain nudity, po*******hy or child abuse, or comments referring to these
• Content that is illegal, gives instructions for illegal activity or advocates illegal activities
• Posting of material that violates copyrights or trademarks of others
• Posting of material that misuses our brand and logo
• Includes offensive comments that attack political parties and attempt to push a personal political agenda
• Are otherwise considered inappropriate by our staff
We will at times turn comments off if there are repeated breaches of the above, or if staff are struggling to monitor the volume of comments/questions coming in. Like other Council assets, our social media pages must not be used for electioneering. We will remove any post or comment about your or someone else’s nomination, intention to run for Council or election campaign. You are also subject to the Terms of Service of the host site (eg Facebook) when interacting with our pages or posts. Any content you share like photos or videos on our social media pages will be subject to the host site's terms and you should consult with their Terms of Service or Use.
