Cagayan de Oro City Water District

06/06/2026

UPDATE ON SBRI REPAIR AT IGPIT OPOL
June 7, 2026

The repair of power supply for the inline booster for Youngsville Subdivision was completed at around 7:00 a.m. this morning per information from our bulkwater supplier.

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COWD Advisory
June 7, 2026

We have received notice from our bulk water supplier, South Balibago Resources, Inc. (SBRI), that they are currently conducting EMERGENCY repairs on the VFD of the inline booster station in Igpit. The equipment began experiencing power trips early this morning.

As a result, the entire YOUNGSVILLE SUBDIVISION is currently experiencing a water service interruption while repair works are ongoing.

SBRI's technical team is working to restore normal operations as quickly as possible.

We will provide updates as soon as additional information becomes available.

04/06/2026

Engr. Edna S. Najeal, COWD General Manager, speaks about the proposed water rates adjustment.

03/06/2026

03/06/2026

The Cagayan de Oro City Water District (COWD) would like to explain why a water rate adjustment has become necessary.

COWD's water rates have remained unchanged since 2014. For more than a decade, despite rising operating costs, COWD has continued to provide water service without increasing rates.

Today, revenues are sufficient only for daily operations, maintenance, and limited small-scale projects. They are no longer enough to support major investments needed to improve and expand the water system, including:
• Development of new water sources
• Rehabilitation of aging pipelines
• Construction of small-scale water treatment facilities

As a GOCC, COWD does not receive regular subsidies from the local and national government and relies primarily on consumer payments to fund its operations and development projects.

*To minimize the impact on consumers, the proposed adjustment will be implemented in two phases:

First Year
• Residential rate: ₱21.84 to ₱30.58 per cubic meter (an increase of only 8.74 pesos per cubic meter)

Second Year
• Residential rate: ₱30.58 to ₱36.70 per cubic meter (an increase of only 6.12 pesos per cubic meter)

Many consumers ask why rates must increase before service improvements are seen. The reason is that these improvements require significant funding. The necessary investments must be made first before projects can be implemented and the benefits delivered.

It is also important to note that, while concerns about low water pressure and service interruptions are valid, operational data shows that more than 80% of service areas generally receive acceptable water pressure and supply. Managing water distribution across a geographically diverse service area is complex, and solutions cannot be completed overnight.

After more than a decade without a rate increase, this adjustment is necessary to ensure the improvement and long-term sustainability of the water system. It is not intended to generate excessive profit, but to provide the resources needed to deliver better service for all consumers.

02/06/2026

UPDATE:
As of 4:55 p.m. today, June 4, 2026 Production Well 14 is already operational. Repair has been completed. 👍
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COWD EMERGENCY REPAIR
June 2, 2026

The Cagayan de Oro City Water District (COWD) is currently conducting emergency repairs on Production Well No. 14 due to a burnt-out submersible motor.

As a result, customers in the following areas may experience low pressure to no water supply during the repair period:

DATE: from June 2 to 5, 2026

AFFECTED AREAS:
• Carmen
• Patag
• Bulua

As this is an emergency repair, the disruption was unexpected. We apologize for not being able to provide advance notice and appreciate the public's understanding as our personnel work to restore normal water service as quickly as possible.

01/06/2026

COWD EMERGENCY REPAIR❗️
June 2, 2026
6:00 a.m.

Please be advised that there is currently a water service interruption affecting the Patag and Bulua areas due to a power-related issue at Production Well No. 14 located in Balulang.

Our team is currently assessing and addressing the issue and is working to restore service as quickly as possible.

This notice is being issued to inform affected customers of the reason for the interruption. We will provide an update, including the estimated time of completion of the repair works, as soon as more information becomes available.

Thank you for your understanding and patience.

01/06/2026

UPDATE ON COWD SERVICE UPGRADE AT ELOHIM VILLAGE IN IPONAN

This activity was completed at 12:00 noon today, June 2, 2026.

26/05/2026

REVISED ADVISORY
May 26, 2026

Please be informed that the COWD ADMIN OFFICE at Corrales Avenue will accept WATER BILL PAYMENTS on May 27, 2026 (Wednesday) from 8:00 a.m. to 12:00 noon only.

All OTHER TRANSACTIONS will not be available on this day but will resume on May 28, 2026 (Thursday).