DTI 4-A Consumer Protection

DTI 4-A Consumer Protection The official page of the Department of Trade and Industry Region 4-A's Consumer Protection Division for consumer advocacies, complaints, and inquiries

๐—ก๐—˜๐—ช ๐—ฃ๐—›๐—œ๐—Ÿ๐—œ๐—ฃ๐—ฃ๐—œ๐—ก๐—˜ ๐—ก๐—”๐—ง๐—œ๐—ข๐—ก๐—”๐—Ÿ ๐—ฆ๐—ง๐—”๐—ก๐——๐—”๐—ฅ๐——๐—ฆ (๐—ฃ๐—ก๐—ฆ) The Department of Trade and Industryโ€™s Bureau of Philippine Standards (DTI-BPS) ...
04/09/2026

๐—ก๐—˜๐—ช ๐—ฃ๐—›๐—œ๐—Ÿ๐—œ๐—ฃ๐—ฃ๐—œ๐—ก๐—˜ ๐—ก๐—”๐—ง๐—œ๐—ข๐—ก๐—”๐—Ÿ ๐—ฆ๐—ง๐—”๐—ก๐——๐—”๐—ฅ๐——๐—ฆ (๐—ฃ๐—ก๐—ฆ)
The Department of Trade and Industryโ€™s Bureau of Philippine Standards (DTI-BPS) informs concerned sectors that the international standards related to ๐—Ÿ๐—ฎ๐˜€๐—ฒ๐—ฟ ๐——๐—ถ๐˜€๐—ฝ๐—น๐—ฎ๐˜†๐˜€ have been promulgated as Philippine National Standards (PNS).
For more information, scan the QR code or access the link for the full announcement: https://tinyurl.com/4azsnffc
Details on the scope, edition, and price of the PNS may be accessed through the PNS Catalog on the 1-BPS Portal: standardsph.dti.gov.ph.
Official copies of promulgated PNS are available for a minimal fee at the BPS Standards Data Center located at the DTI Main Office, 3F Trade and Industry Building, 361 Sen. Gil Puyat Avenue, Makati City.

๐—ก๐—˜๐—ช ๐—ฃ๐—›๐—œ๐—Ÿ๐—œ๐—ฃ๐—ฃ๐—œ๐—ก๐—˜ ๐—ก๐—”๐—ง๐—œ๐—ข๐—ก๐—”๐—Ÿ ๐—ฆ๐—ง๐—”๐—ก๐——๐—”๐—ฅ๐——๐—ฆ (๐—ฃ๐—ก๐—ฆ)

The Department of Trade and Industryโ€™s Bureau of Philippine Standards (DTI-BPS) informs concerned sectors that the international standards related to ๐—Ÿ๐—ฎ๐˜€๐—ฒ๐—ฟ ๐——๐—ถ๐˜€๐—ฝ๐—น๐—ฎ๐˜†๐˜€ have been promulgated as Philippine National Standards (PNS).

For more information, scan the QR code or access the link for the full announcement: https://tinyurl.com/4azsnffc

Details on the scope, edition, and price of the PNS may be accessed through the PNS Catalog on the 1-BPS Portal: standardsph.dti.gov.ph.

Official copies of promulgated PNS are available for a minimal fee at the BPS Standards Data Center located at the DTI Main Office, 3F Trade and Industry Building, 361 Sen. Gil Puyat Avenue, Makati City.

๐—ก๐—˜๐—ช ๐—ฃ๐—›๐—œ๐—Ÿ๐—œ๐—ฃ๐—ฃ๐—œ๐—ก๐—˜ ๐—ก๐—”๐—ง๐—œ๐—ข๐—ก๐—”๐—Ÿ ๐—ฆ๐—ง๐—”๐—ก๐——๐—”๐—ฅ๐——๐—ฆ (๐—ฃ๐—ก๐—ฆ) The Department of Trade and Industryโ€™s Bureau of Philippine Standards (DTI-BPS) ...
04/09/2026

๐—ก๐—˜๐—ช ๐—ฃ๐—›๐—œ๐—Ÿ๐—œ๐—ฃ๐—ฃ๐—œ๐—ก๐—˜ ๐—ก๐—”๐—ง๐—œ๐—ข๐—ก๐—”๐—Ÿ ๐—ฆ๐—ง๐—”๐—ก๐——๐—”๐—ฅ๐——๐—ฆ (๐—ฃ๐—ก๐—ฆ)
The Department of Trade and Industryโ€™s Bureau of Philippine Standards (DTI-BPS) informs concerned sectors that the international standards related to ๐—›๐˜‚๐—บ๐—ฎ๐—ป ๐—ฅ๐—ฒ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ have been promulgated as Philippine National Standards (PNS).
For more information, scan the QR code or access the link for the full announcement: https://tinyurl.com/59cytykx
Details on the scope, edition, and price of the PNS may be accessed through the PNS Catalog on the 1-BPS Portal: standardsph.dti.gov.ph.
Official copies of promulgated PNS are available for a minimal fee at the BPS Standards Data Center located at the DTI Main Office, 3F Trade and Industry Building, 361 Sen. Gil Puyat Avenue, Makati City.

๐—ก๐—˜๐—ช ๐—ฃ๐—›๐—œ๐—Ÿ๐—œ๐—ฃ๐—ฃ๐—œ๐—ก๐—˜ ๐—ก๐—”๐—ง๐—œ๐—ข๐—ก๐—”๐—Ÿ ๐—ฆ๐—ง๐—”๐—ก๐——๐—”๐—ฅ๐——๐—ฆ (๐—ฃ๐—ก๐—ฆ)

The Department of Trade and Industryโ€™s Bureau of Philippine Standards (DTI-BPS) informs concerned sectors that the international standards related to ๐—›๐˜‚๐—บ๐—ฎ๐—ป ๐—ฅ๐—ฒ๐˜€๐—ผ๐˜‚๐—ฟ๐—ฐ๐—ฒ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ have been promulgated as Philippine National Standards (PNS).

For more information, scan the QR code or access the link for the full announcement: https://tinyurl.com/59cytykx

Details on the scope, edition, and price of the PNS may be accessed through the PNS Catalog on the 1-BPS Portal: standardsph.dti.gov.ph.

Official copies of promulgated PNS are available for a minimal fee at the BPS Standards Data Center located at the DTI Main Office, 3F Trade and Industry Building, 361 Sen. Gil Puyat Avenue, Makati City.

Different products. Different packaging requirements.โ€‹Hindi lahat ng produktong sakop ng RA11900 ay may pare-parehong pa...
03/09/2026

Different products. Different packaging requirements.โ€‹
Hindi lahat ng produktong sakop ng RA11900 ay may pare-parehong packaging at labeling requirements. Depende sa uri ng produkto, may kombinasyon ng maaaring kailanganin ang Graphic Health Warning, Fiscal Marking at PS Certification Mark/ICC Mark.โ€‹
Mahalagang malaman ang mga kinakailangang marking para matukoy kung sumusunod sa itinakdang requirements ang isang produkto at makilala ang mga posibleng paglabag sa batas.โ€‹
Kung may makita kang produktong maaaring hindi sumusunod sa required packaging at labeling requirements, i-report ito sa [email protected].โ€‹
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๐——๐—ง๐—œ ๐—ฅ๐—ฒ๐—ด๐—ถ๐—ผ๐—ป ๐Ÿฐ-๐—” ๐—–๐—ผ๐—ป๐—ฑ๐˜‚๐—ฐ๐˜๐˜€ ๐—ฃ๐—˜๐—ง๐—– ๐—œ๐—ป๐˜€๐—ฝ๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐—ถ๐—ป ๐—•๐—ฎ๐˜‚๐—ฎ๐—ป, ๐—•๐—ฎ๐˜๐—ฎ๐—ป๐—ด๐—ฎ๐˜€On September 1, 2026, the Department of Trade and Industry (DT...
01/09/2026

๐——๐—ง๐—œ ๐—ฅ๐—ฒ๐—ด๐—ถ๐—ผ๐—ป ๐Ÿฐ-๐—” ๐—–๐—ผ๐—ป๐—ฑ๐˜‚๐—ฐ๐˜๐˜€ ๐—ฃ๐—˜๐—ง๐—– ๐—œ๐—ป๐˜€๐—ฝ๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐—ถ๐—ป ๐—•๐—ฎ๐˜‚๐—ฎ๐—ป, ๐—•๐—ฎ๐˜๐—ฎ๐—ป๐—ด๐—ฎ๐˜€

On September 1, 2026, the Department of Trade and Industry (DTI) Region 4-A โ€“ Consumer Protection Division (CPD) conducted a Private Emission Testing Center (PETC) inspection in Bauan, Batangas.

The inspection aimed to verify compliance with applicable technical and regulatory requirements and ensure that PETCs are operating in accordance with established standards. This activity reflects DTI Region 4-Aโ€™s continuing commitment to promoting consumer safety, fair business practices, and compliance with trade and industry regulations across CALABARZON.

01/09/2026

Nakaranas ka na bang mabigo sa serbisyong ibinigay saโ€™yo lalo na sa mga repair shop? Alamin kung paano at saan magre-reklamo bilang konsyumer, para protektado ang iyong karapatan sa bawat serbisyong kinuha mo.
Kasama si Tita Winnie Cordero, alamin kung bakit mahalagang pumili ng DTI-accredited repair shop para mas protektado ang iyong karapatan bilang konsyumer.
Panoorin ang buong episode dito: https://youtu.be/FAHqgSf2vms?si=vY1IGfBttFqwP-Dr

01/09/2026

Alam mo ba na hindi lahat ng serbisyo pareho ang requirements, may kanya-kanyang certificate at accreditation ang mga specific services bago ito ituring na SRE-accredited?
Kasama si Tita Winnie Cordero, alamin kung bakit mahalagang pumili ng DTI-accredited repair shop para mas protektado ang iyong karapatan bilang konsyumer.
Panoorin ang buong episode dito: https://youtu.be/FAHqgSf2vms?si=vY1IGfBttFqwP-Dr

Know what products are covered under RA11900โ€‹โ€‹RA11900 covers different types of Vaporized Ni****ne and Non-Ni****ne Prod...
01/09/2026

Know what products are covered under RA11900โ€‹
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RA11900 covers different types of Vaporized Ni****ne and Non-Ni****ne Products, their Devices, and Novel To***co Products. Some products are classified as a system when paired with their corresponding component. This makes it important to understand the distinction between products and systems.โ€‹
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Knowing these classifications helps consumers better understand the products covered by the law and supports their informed decision-making.โ€‹
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01/09/2026

Live Now | Public Consultation on the Draft Technical Regulation for the Mandatory Certification of Plastic Pipes

๐๐‘๐ˆ๐‚๐„ ๐“๐€๐† ๐Œ๐Ž๐๐ˆ๐“๐Ž๐‘๐ˆ๐๐† ๐ˆ๐ ๐’๐“๐€. ๐‘๐Ž๐’๐€ ๐‚๐ˆ๐“๐˜๐Ÿท๏ธ๐Ÿ›’On August 28, 2026, the Department of Trade and Industry (DTI) Region 4-A CALAB...
28/08/2026

๐๐‘๐ˆ๐‚๐„ ๐“๐€๐† ๐Œ๐Ž๐๐ˆ๐“๐Ž๐‘๐ˆ๐๐† ๐ˆ๐ ๐’๐“๐€. ๐‘๐Ž๐’๐€ ๐‚๐ˆ๐“๐˜๐Ÿท๏ธ๐Ÿ›’

On August 28, 2026, the Department of Trade and Industry (DTI) Region 4-A CALABARZON conducted price tag monitoring in Sta. Rosa City, Laguna to ensure that consumer products are properly displayed with clear and accurate prices.

Through regular price tag monitoring, DTI Region 4-A works to ensure that consumers are provided with accurate and visible price information before making their purchases. The activity supports the promotion of fair trade practices and strengthens consumer protection efforts across CALABARZON.

๐๐ซ๐จ๐ฏ๐ข๐ง๐œ๐ž๐ฐ๐ข๐๐ž ๐๐ซ๐ข๐œ๐ž ๐š๐ง๐ ๐’๐ฎ๐ฉ๐ฉ๐ฅ๐ฒ ๐Œ๐จ๐ง๐ข๐ญ๐จ๐ซ๐ข๐ง๐  ๐€๐ฆ๐ข๐ ๐’๐ญ๐š๐ญ๐ž ๐จ๐Ÿ ๐‚๐š๐ฅ๐š๐ฆ๐ข๐ญ๐ฒThe Department of Trade and Industry Cavite continues to ...
28/08/2026

๐๐ซ๐จ๐ฏ๐ข๐ง๐œ๐ž๐ฐ๐ข๐๐ž ๐๐ซ๐ข๐œ๐ž ๐š๐ง๐ ๐’๐ฎ๐ฉ๐ฉ๐ฅ๐ฒ ๐Œ๐จ๐ง๐ข๐ญ๐จ๐ซ๐ข๐ง๐  ๐€๐ฆ๐ข๐ ๐’๐ญ๐š๐ญ๐ž ๐จ๐Ÿ ๐‚๐š๐ฅ๐š๐ฆ๐ข๐ญ๐ฒ
The Department of Trade and Industry Cavite continues to intensify its provincewide monitoring of prices and supply of basic necessities following the declaration of a State of Calamity (SOC) in the province due to the severe impact of Tropical Cyclones โ€œLuisโ€ and โ€œMaymay.โ€
DTI Cavite have been conducting regular price and supply monitoring activities in various areas across the province to check the prices and supply of basic necessities.
DTI Cavite reminds retailers to comply with the prevailing prices of basic necessities and encourages consumers to remain vigilant and report instances of unreasonable price increases or other violations of fair trade laws.
DTI Cavite remains committed to upholding fair trade practices and protecting consumers throughout the province.

Address

Marcelita Building, Barangay Real
Calamba
4027

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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