31/03/2026
๐๐๐ฉ๐๐ฆ๐ข๐ฅ๐ฌ: TO OUR BELOVED VETERANS, DEPENDENTS, AND STAKEHOLDERS,
We would like to inform you that the ๐ฎ๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ป๐ฑ ๐ผ๐ฝ๐ฒ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ of the ๐ฉ๐ฒ๐๐ฒ๐ฟ๐ฎ๐ป๐ ๐๐ผ๐๐ฝ๐ถ๐๐ฎ๐น๐ถ๐๐ฎ๐๐ถ๐ผ๐ป ๐ฎ๐ป๐ฑ ๐ ๐ฒ๐ฑ๐ถ๐ฐ๐ฎ๐น ๐๐ฎ๐ฟ๐ฒ ๐ฃ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ (๐ฉ๐๐ ๐๐ฃ), previously managed by the Veterans Memorial Medical Center (VMMC), have been ๐ผ๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฎ๐น๐น๐ ๐๐ฟ๐ฎ๐ป๐๐ณ๐ฒ๐ฟ๐ฟ๐ฒ๐ฑ ๐ฏ๐ฎ๐ฐ๐ธ to the ๐ฃ๐ต๐ถ๐น๐ถ๐ฝ๐ฝ๐ถ๐ป๐ฒ ๐ฉ๐ฒ๐๐ฒ๐ฟ๐ฎ๐ป๐ ๐๐ณ๐ณ๐ฎ๐ถ๐ฟ๐ ๐ข๐ณ๐ณ๐ถ๐ฐ๐ฒ (๐ฃ๐ฉ๐๐ข), pursuant ๐๐ผ ๐๐ฒ๐ฝ๐ฎ๐ฟ๐๐บ๐ฒ๐ป๐ ๐ผ๐ณ ๐ก๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ฒ๐ณ๐ฒ๐ป๐๐ฒ ๐๐ฒ๐ฝ๐ฎ๐ฟ๐๐บ๐ฒ๐ป๐ ๐๐ถ๐ฟ๐ฐ๐๐น๐ฎ๐ฟ ๐ก๐ผ. ๐ฌ๐ฑ dated 02 March 2026.
This transition aims to ensure more efficient, responsive, and timely processing and payment of medical assistance for our veterans and their eligible dependents.
In line with this, a ๐ท๐ผ๐ถ๐ป๐ ๐ฃ๐ฉ๐๐ขโ๐ฉ๐ ๐ ๐ ๐ถ๐ป๐๐ฒ๐ป๐๐ผ๐ฟ๐ is currently being conducted, alongside other preparatory activities, to facilitate a smooth and orderly transition. PVAO has also been directed ๐๐ผ ๐ฟ๐ฒ๐๐ถ๐ฒ๐, ๐๐๐ฟ๐ฒ๐ฎ๐บ๐น๐ถ๐ป๐ฒ, ๐ฎ๐ป๐ฑ ๐ฟ๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น๐ถ๐๐ฒ ๐๐ต๐ฒ ๐ฉ๐๐ ๐๐ฃ ๐ด๐๐ถ๐ฑ๐ฒ๐น๐ถ๐ป๐ฒ๐, with technical assistance from VMMC, including the identification of partner private hospitals and medical facilities.
We sincerely apologize for the delays and inconveniences experienced by our clients. We respectfully ask for your continued patience and understanding as we complete this transition. Please be assured that the disbursement of pending medical assistance claims is expected to resume as soon as the transition process is finalized.
Thank you for your continued trust and support.