Kabacan Water District

Kabacan Water District "The Best Water Still Comes from the Tap"
Telephone: +63645720140
Hotline: +639088843384 Antonio V. Ulangkaya together with Mr. Ciriaco E. Amparo L. as Member.

HISTORY

The Presidential Decree No. 198, also known as “The Provincial Water Utilities Act of 1973”, was signed into law on May 25, 1973 to respond to the conditions and developments of local water utilities. DECLARING A NATIONAL POLICY FAVORING LOCAL OPERATION AND CONTROL OF WATER SYSTEMS; AUTHORIZING THE FORMATION OF LOCAL WATER DISTRICTS AND PROVIDING FOR THE GOVERNMENT AND ADMINISTRATION OF

SUCH DISTRICTS; CHARTERING A NATIONAL ADMINISTRATION TO FACILITATE IMPROVEMENT OF LOCAL WATER UTILITIES; GRANTING SAID ADMINISTRATION SUCH POWERS AS ARE NECESSARY TO OPTIMIZE PUBLIC SERVICE FROM WATER UTILITY OPERATIONS, AND FOR OTHER PURPOSES. The same year, the Local Water Utilities Administration, commonly referred to as LWUA, was created through PD No. 198 to promote and oversee the development of water supply systems in provincial cities and municipalities outside of Metropolitan Manila. Chapter II, Section 5 of PD No. 198 states that local water districts may be formed for the purpose of (a) acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts, (b) providing, maintaining and operating wastewater collection, treatment and disposal facilities, and (c) conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose. On October 14, 1980, the Deed of Transfer of all existing facilities of the water works of the Municipality of Kabacan to the jurisdiction and ownership of the Kabacan Water District (KWD) was accepted in behalf of the KWD by the Chairman of the Board of Directors Mr. Gapasin as the Vice Chairman, Atty. Amando Austria as the Secretary, Mrs. Reniedo as the Treasurer, and Engr. Tomas Pagarigan Jr. On October15, 1980, the Kabacan Water District (KWD) was established through Sangguniang Bayan Resolution No. 80-66 enacted by the Town Council of Kabacan pursuant to PD No. 198 with Mr. Jaime Marquez as its first General Manager. After it complied with all the necessary requirements, the LWUA issued the Conditional Certificate of Conformance (CCC) No. 194 to KWD on March 30, 1982. This certificate entitles the KWD to all the rights and privileges pursuant to PD No. 198. The Kabacan Water District (KWD) operated as a quasi-public corporation. However, in March 1992, the Supreme Court, through its en banc decision dated September 13, 1991, declared all water districts as “government-owned and controlled corporation (GOCC)”. It started as a small category water district and re-categorized as an average and as a medium-sized water district on March 2003 and March 2008, respectively. On March 2012, the KWD was classified as Category C Water District by the LWUA, through Resolution No. 029-2012, after being evaluated by the oversight committee on Local Water Districts (LWDs) composed of the LWUA, Civil Service Commission (CSC), Department of Budget and Management (DBM) and the Philippine Association of Water Districts (PWAD). MANDATE

Pursuant to Presidential Decree No. 198 (Provincial Water Utilities Act of 1973), the Kabacan Water District was formed for the purpose of the following:

Acquiring, installing, improving, maintaining and operating water supply and distribution systems for domestic, industrial, municipal and agricultural uses for residents and lands within the boundaries of such districts;
Providing, maintaining and operating wastewater collection, treatment, and disposal facilities; and
Conducting such other functions and operations incidental to water resource development, utilization and disposal within such districts, as are necessary or incidental to said purpose. (Presidential Decree No. 198, Chapter II, Sec. 5)

VISION

A self-reliant and financially secure water utility recognized in the country in providing excellent water and sanitation services driven by creative and innovative practices, stakeholder collaboration, and dynamic environmental stewardship. MISSION

We commit to deliver continuous, adequate, and potable water and provide sanitation services at reasonable cost. We also commit to relentlessly improve our services through creative and innovative practices, stakeholder collaboration, and dynamic environmental stewardship. Above all, we commit to render all of these with the highest degree of professionalism, integrity, and excellence. STRATEGIC GOAL

There are (7) strategic goals identified by the management to address the priority issues and concerns for the accomplishment of the Mission Statement of the organization. These strategic goals were coined into an acronym “BE SAFER” which means:

B uild Staff Capacity

E ffective Water Demand Management

S atisfactory Customer Service

A cceptable Water Quality and Sufficient Quantity

F inancially Secure

E nvironmental Protection, Climate Change Mitigation and Adaptation

R educe Non-revenue Water


EMPLOYEES' CORE VALUE

To render the Mission with the highest degree of:

Professionalism

I Integrity

E Excellence


BASIC ORGANIZATIONAL STRUCTURE

The KWD has five offices: the Office of the Board of Directors (BOD), the Office of the General Manager (OGM), the Administrative and General Services Division (AGSD), the Finance and Commercial Division (FCD), and the Engineering and Operations Division (EOD). Moreover, it has 42 regular employees and 6 job order contract workers up to date. Board of Directors (BOD)
The Board of Directors (BOD) is comprised of five members from various sectors: one representative from business, commercial, or financial organizations, one representative from civic-oriented service clubs, one representative from educational institutions, one representative from the women’s organizations, and one representative from professional associations. The members of the board are appointed by the Municipal Mayor. Powers and Duties of the Board
All powers, privileges, and duties of the water district is exercised and performed by and through the Board. The Board of Directors serves as the policy-making body of the water district. It approves the rules and regulations of the water district, its corporate plans, annual budget, contracts, loans, acquisition of real property at pre-determined amounts and nature, organizational structure, compensation & benefits schedules, and water rates & charges. It appoints the General Manager and approves the appointments of the Division Managers. General Manager
The General Manager has the full supervision and control of the maintenance and operation of the water district facilities, with the power and authority to appoint all personnel of the district. He recommends organizational structure and manpower level, compensation and benefits schedules, water rates and charges, acquisition of real property, construction contracts, acceptance of completed projects, management strategies appropriate for the District, and executes payments for approved projects and programs. The General Manager is appointed by the Board of Directors. The General Manager handles the Office of the General Manager (OGM) and the three divisions namely: the Administrative & General Services Division (AGSD), the Finance & Commercial Division (FCD), the Engineering & Operations Division (EOD), as well as the Office of the General Manager. Administrative and General Services Division (AGSD)

The Administrative and General Services Division (AGSD) has the following functions:

1. Formulates and implements human resource programs, policies and procedures in accordance with the Civil Service Commission rules and regulations;
2. Implements procedures on warehousing and maintenance of materials, supplies, vehicle, and equipment in accordance with government rules and regulations, including procedures on procurement of adequate supply of materials, equipment and services;
3. Responsible for the procurement activities for the acquisition of materials, office supplies, equipment and other purchases necessary for the operations of the District;
4. Formulates and implements policies related to security measures of building, grounds, and facilities; and
5. Takes charge of Information Technology (IT) program development and systems analysis and design, maintains existing computer programs and develops new computer programs and information technology based on organizational needs. Finance and Commercial Division (FCD)

The Finance and Commercial Division (FCD) has the following functions:

1. Prepares projected financial reports based on the approved annual budget and determines financial resources available to carry out water district programs;
2. Implements procedures on cash management particularly on safekeeping, disbursement, and control of funds, collection of water bills and other income of the District;
3. Receives and processes service applications;
4. Attends to customer’s complaints, queries, and requests such as closed accounts, high consumption, low consumption, turned-off, reconnection, penalties and surcharges, billing and leakage adjustments and investigates illegal connection;
5. Implements policy on delinquent customers;
6. Enforces utility rules and regulations as to billings, delinquencies, and adjustments;
7. Maintains accurate and updated customer accounts;
8. Coordinates with concerned divisions in the preparation of the annual budget and prepares and monitors projected financial reports based on approved annual budget;
9. Determines financial resources available to carry out water district programs;
10. Coordinates with the Management on matters of service area expansions; and
11. Spearheads marketing activities. Engineering and Operations Division (EOD)

The Engineering and Operations Division (EOD) has the following functions:

1. Plans and designs mainline extension, improvement of the mainline, water supply system and other pumping facilities;
2. Implements programs for extension, expansion, and improvement of the water supply system;
3. Undertakes repair and maintenance of transmission and distribution pipelines, installation and repair of services;
4. Determines water production requirements and ensures the steady supply of water to the service area;
5. Maintains water pumps and water treatment facilities;
6. Monitors water system pressure, water level, and water quality in accordance with the standards set by the Philippine National Standards for Drinking Water (PNSDW) and the World Health Organization (WHO);
7. Conducts preventive maintenance and repairs of equipment and pumping facilities; and
8. Initiates program for protection and development of water resources and watershed areas.

KWD MANDATORY CHECK VALVE INSTALLATIONfor ALL Service Connections(KWD Policy No. 057-2025) WHO IS COVERED?This policy ap...
03/06/2026

KWD MANDATORY CHECK VALVE INSTALLATION
for ALL Service Connections
(KWD Policy No. 057-2025)

WHO IS COVERED?
This policy applies to ALL Kabacan Water District water service consumers, including:
• Residential
• Commercial
• Industrial
• Government
❗ NO CUSTOMER IS EXEMPTED

WHEN IS INSTALLATION REQUIRED?
IMMEDIATELY APPLICABLE FOR:
• New service connections
• Service relocations
• Service reconnections
• In-house line repairs or replacement
• Special installation

WHY THIS MATTERS?
Installing a check valve:
• Prevents backflow and contamination
• Protects public health
• Ensures a safe and reliable water supply for everyone
• Required per RA 9275 (Philippine Clean Water Act of 2004)
• BOD Resolution No: 057-2025

EFFECTIVE 2026
✔ Service reconnection
✔ Existing connections without a check valve (implemented in phases)

CHECK VALVE INSTALLATION STANDARDS
• Use a swing-type check valve
• Must comply with KWD technical standards
• Made of durable, non-corrosive materials suitable for potable water
• Size must match the service pipe immediately after the water meter
• Installation must be done only by KWD-authorized personnel or representatives

LOCATION
• Installed horizontally at the lowest part of the meter stand, immediately after the water meter
• Must be accessible for inspection and maintenance

COST AND PAYMENT OPTIONS
NEW CONNECTIONS, RELOCATIONS & RECONNECTION
• Cost of materials, installation, and maintenance is shouldered by the concessionaire
• Usually included in after-meter estimates
IN-HOUSE REPAIRS AND ACTIVE CONNECTIONS
• KWD provides FREE installation cost for Check Valve only
• Materials may can be provided by the district or at the expense of the customer.
• Costs may be included in billing or paid separately depending on agreement

INSTALLATION PROCESS
• Installation of a check valve is required before water service is activated or restored
• Reconnection applicants must install a check valve if none is present
• Existing customers will be notified and given a compliance period
• Additional protective devices may be required for:
✔ Commercial establishments
✔ Water storage tanks
✔ Booster pump users

MAINTENANCE RESPONSIBILITY
• After the water meter installation (pipes fittings including check valve).
• Defects cause by poor or improper maintenance, leaks and improvements remains as the concessionaires responsibility.
• Any defects, leaks, or tampering must be corrected immediately at the customer’s expense
• Failure to comply may result in water service suspension

IMPLEMENTATION FOR EXISTING CONNECTIONS
Starting March 2026, KWD will cover:
• 2,000 concessionaires per year
• Over a period of five (5) years

NOTICE OF WATER INTERRUPTIONKabacan Water District will conduct Fire Hydrant Maintenance on June 5, 2026, from 2:00 PM t...
03/06/2026

NOTICE OF WATER INTERRUPTION

Kabacan Water District will conduct Fire Hydrant Maintenance on June 5, 2026, from 2:00 PM to 5:00 PM.

Temporary water service interruption and low water pressure may be experienced in the following affected areas during the scheduled maintenance period.
-Brgy. Aringay (from Brgy. Hall going to Brgy. Dagupan, Purok Pag-asa, Purol Laguinding, Purok Silahis)

Please DO NOT open the gate valve (found before the water meter) while the activity is ongoing. Opening the gate valve may cause your waterline to be contaminated.

We suggest that you STORE WATER before the activity for your anticipated needs. Regular water service will return shortly after completion of the activity. Thank you.

You may visit our office at the KWD Administration Building, National Highway, Barangay Osias, Kabacan, Cotabato, for any query. You may also contact us through the following:
*Telephone: (064) 572-0140, (064) 428-1259
*Hotline: 0908-884-3384
*Email: [email protected]
*Facebook: fb.com/kabacanwater.

Kabacan Water District will conduct a pipeline interconnection for the Antonio Luna St – Purok Miracle Improvement Proje...
02/06/2026

Kabacan Water District will conduct a pipeline interconnection for the Antonio Luna St – Purok Miracle Improvement Project in Brgy. Poblacion, Kabacan, Cotabato, on June 04, 2026, from 1:00 PM to 4:00 PM.

Be advised that "Low Pressure" to "No Water" may be experienced in the following areas:
*Antonio Luna St, and
*Purok Miracle (West side of Antonio Luna St.)

We suggest that you STORE WATER before the activity for your anticipated needs.

Regular water service will return shortly after completion of the activity. Thank you.

For any query, feel free to visit our office at the National Highway, Brgy. Osias, Kabacan, Cotabato or you may call us at (064) 572-0140, (064) 428-1259 or through 0908-884-3384, or message us at fb.com/kabacanwater.

ADVISORYMay 31, 2026Please be informed that the booster pump at Pump Station 6 (PS 6) – Pisan is temporarily out of serv...
31/05/2026

ADVISORY
May 31, 2026

Please be informed that the booster pump at Pump Station 6 (PS 6) – Pisan is temporarily out of service due to a reported mechanical breakdown.

As a result, customers in the PS 6 service areas may experience low water pressure to no water supply, particularly during peak hours. Affected areas include the following barangays:
-Aringay
-Buluan
-Malanduague
-Pedtad
-Pisan
-Salapungan
-Sanggadong

Meanwhile, troubleshooting and assessment activities are ongoing to restore normal operations as soon as possible.

We advise all affected consumers to store water whenever it is available.

Thank you for your understanding.

BILLING SCHEDULE FOR JUNE 2026
29/05/2026

BILLING SCHEDULE FOR JUNE 2026

KWD MANDATORY CHECK VALVE INSTALLATION for ALL Service Connections(KWD Policy No. 02-2025) WHO IS COVERED?This policy ap...
29/05/2026

KWD MANDATORY CHECK VALVE INSTALLATION for ALL Service Connections
(KWD Policy No. 02-2025)

WHO IS COVERED?
This policy applies to ALL Kabacan Water District water service consumers, including:
• Residential
• Commercial
• Industrial
• Government
❗ NO CUSTOMER IS EXEMPTED

WHEN IS INSTALLATION REQUIRED?
IMMEDIATELY APPLICABLE FOR:
• New service connections
• Service relocations
• Service reconnections
• In-house line repairs or replacement
• Special installation

WHY THIS MATTERS?
Installing a check valve:
• Prevents backflow and contamination
• Protects public health
• Ensures a safe and reliable water supply for everyone
• Required per RA 9275 (Philippine Clean Water Act of 2004)
• BOD Resolution No: 057-2025

EFFECTIVE 2026
✔ Service reconnection
✔ Existing connections without a check valve (implemented in phases)

CHECK VALVE INSTALLATION STANDARDS
• Use a swing-type check valve
• Must comply with KWD technical standards
• Made of durable, non-corrosive materials suitable for potable water
• Size must match the service pipe immediately after the water meter
• Installation must be done only by KWD-authorized personnel or representatives

LOCATION
• Installed horizontally at the lowest part of the meter stand, immediately after the water meter
• Must be accessible for inspection and maintenance

COST AND PAYMENT OPTIONS
NEW CONNECTIONS, RELOCATIONS & RECONNECTION
• Cost of materials, installation, and maintenance is shouldered by the concessionaire
• Usually included in after-meter estimates
IN-HOUSE REPAIRS AND ACTIVE CONNECTIONS
• KWD provides FREE installation cost for Check Valve only
• Materials may can be provided by the district or at the expense of the customer.
• Costs may be included in billing or paid separately depending on agreement

INSTALLATION PROCESS
• Installation of a check valve is required before water service is activated or restored
• Reconnection applicants must install a check valve if none is present
• Existing customers will be notified and given a compliance period
• Additional protective devices may be required for:
✔ Commercial establishments
✔ Water storage tanks
✔ Booster pump users

MAINTENANCE RESPONSIBILITY
• After the water meter installation (pipes fittings including check valve).
• Defects cause by poor or improper maintenance, leaks and improvements remains as the concessionaires responsibility.
• Any defects, leaks, or tampering must be corrected immediately at the customer’s expense
• Failure to comply may result in water service suspension

IMPLEMENTATION FOR EXISTING CONNECTIONS
Starting March 2026, KWD will cover:
• 2,000 concessionaires per year
• Over a period of five (5) years

PUBLICATION OF VACANT POSITION - ACCOUNTING PROCESSOR BInterested and qualified applicants should signify their interest...
26/05/2026

PUBLICATION OF VACANT POSITION - ACCOUNTING PROCESSOR B

Interested and qualified applicants should signify their interest in writing through an application letter addressed to the head of office. Applicants must attach the following documents to the application letter and send these to the address below not later than June 08, 2026

1. Fully accomplished Personal Data Sheet (PDS) with Work Experience Sheet and recent passport-sized or unfiltered digital picture (CS Form No. 212, Revised 2025); digitally signed or electronically signed;
2. Hard copy or electronic copy of Performance rating in the last rating period (if applicable);
3. Hard copy or electronic copy of proof of eligibility/rating/license; and
4. Hard copy or electronic copy of Transcript of Records.

This Office highly encourages all interested and qualified applicants to apply, which include persons with disability (PWD) and members of the indigenous communities, irrespective of sexual orientation and gender identities and/or expression, civil status, religion, and political affiliation.

This Office does not discriminate in the selection of employees based on the aforementioned pursuant to Equal Opportunities for Employment Principle (EOP).

QUALIFIED APPLICANTS are advised to hand in or send through courier/email their application to the head of office/ human resource management office/records
office, as the case may be:

JOANNE G. BATISLAON
Administrative Services Officer A
Kabacan Water District, National Highway, Brgy. Osias, Kabacan, Cotabato
[email protected]

APPLICATIONS WITH INCOMPLETE DOCUMENTS SHALL NOT BE ENTERTAINED.

Attachments/ downloadable forms: https://drive.google.com/drive/folders/1UWwy3iB_IzxJVCnUU6zZXIohVsHMlzhW?usp=sharing

KWD Strengthens Quality Excellence Through ISO 19011:2018 Audit Training Empowering auditors today for a more efficient ...
25/05/2026

KWD Strengthens Quality Excellence Through ISO 19011:2018 Audit Training

Empowering auditors today for a more efficient and quality-driven Water District tomorrow.

Kabacan Water District (KWD) successfully conducted an in-house training on ISO 19011:2018 Guidelines for Auditing Management Systems on April 30, 2026, at the KWD Multi-Function Room.

The activity aimed to enhance the competency of internal auditors and strengthen the organization’s quality management practices in support of continual improvement initiatives.

The training was attended by twelve (12) participants, composed of existing internal auditors and employees identified as possible future auditors of the Water District. The activity provided participants with updated knowledge and practical guidance on the principles of auditing, management of audit programs, and the conduct of internal audits in accordance with ISO standards.

Serving as resource speakers during the training were KWD’s previous Internal Lead Auditors together with the Quality Management Representative (QMR), who shared their expertise and experiences in the implementation of quality management systems and internal auditing processes. Discussions included audit planning, audit techniques, preparation of audit reports, and the importance of maintaining objectivity and competence in conducting audits.

The training also emphasized the vital role of internal auditors in ensuring compliance with organizational policies, operational procedures, and quality management standards. Through interactive discussions and sharing of best practices, participants gained valuable insights that would help improve the effectiveness of future internal audits within the organization.

KWD management expressed its appreciation to the speakers and participants for their active participation and commitment to supporting the Water District’s quality management initiatives.

The activity forms part of KWD’s continuing efforts to strengthen institutional capability and uphold quality service delivery to the public.

:2018

HOLIDAY ADVISORYKWD Office isCLOSED / NO COLLECTIONMay 27, 2026Eid’l Adha (Feast of Sacrifice)KWD will still be availabl...
22/05/2026

HOLIDAY ADVISORY

KWD Office is
CLOSED / NO COLLECTION

May 27, 2026
Eid’l Adha (Feast of Sacrifice)

KWD will still be available to respond to your complaints, queries, and requests. Kindly contact KWD Hotline 09088843384, Email [email protected], Facebook: kabacanwater

You may also pay your water bills through KWD collection intermediaries (LBP Linkbiz, GCash, Maya, ECPay merchants, RD/Palawan/MLhuiller Pawnshops

Metro Midsayap Water District Benchmarks KWD’s Rainwater Harvesting ProgramKabacan, Cotabato – The Metro Midsayap Water ...
22/05/2026

Metro Midsayap Water District Benchmarks KWD’s Rainwater Harvesting Program

Kabacan, Cotabato – The Metro Midsayap Water District (MMWD), headed by GM Carol S. Tolentino, visited the Kabacan Water District (KWD) on May 20, 2026, to benchmark KWD's Rainwater Harvesting Program and other best practices.

KWD, during a short program with the MMWD Team, showcased its 2-year-old rainwater harvesting program, originally conceptualized to raise public awareness of water conservation, climate change mitigation, and disaster preparedness. The program is also aligned with the District’s goals in environmental protection, climate change mitigation and adaptation, disaster risk reduction, and water security programs.

KWD also shared with MMWD the guidelines and mechanics of the District’s rainwater harvesting initiative stipulated in KWD Policy 002-2024, as amended. All applicants for new service connections, reconnection, and relocation must provide a storage drum for harvesting rainwater. Also emphasized during the presentation are the qualifying requirements for the drum: clean, have a lid or cover, be able to store at least 100 liters of water, and be impact-resistant.

In its truest sense, benchmarking is not simply copying another’s practice. It is the humble, continuous, and structured process of identifying others’ "best practices” and adapting them to achieve superior performance and competitive advantage.

KWD is honored to be visited by other water districts for benchmarking – truly another humbling experience, especially with a program that once resisted but is now appreciated and supported by customers.

"Together, let us continue to promote sustainable practices for a water-secure future."



Address

National Highway, Barangay Osias,, Cotabato
Kabacan
9407

Opening Hours

Monday 7am - 12pm
12:30pm - 5:30pm
Tuesday 7am - 12pm
12:30pm - 5:30pm
Wednesday 7am - 12pm
12:30pm - 5:30pm
Thursday 7am - 12pm
12:30pm - 5:30pm
Friday 7am - 12pm
12:30pm - 5:30pm
Saturday 7am - 12pm
12:30pm - 5:30pm

Telephone

+639088843384

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