21/08/2026
๐ฃ๐จ๐๐๐๐ ๐ฆ๐ง๐๐ง๐๐ ๐๐ก๐ง ๐ข๐ก ๐ง๐๐ ๐๐๐ฅ๐๐จ๐๐๐ง๐๐ก๐ ๐ช๐๐ง๐๐ฅ ๐๐๐๐ ๐๐ข๐ก๐๐๐ฅ๐ก ๐ข
The Office of the Mayor has seen the posts circulating about unusually high water bills, especially the bill showing a much higher water consumption and amount than expected.
We take this concern seriously.
The Office of the Mayor will conduct a further investigation to find out what happened. We will check the meter reading, the billing computation, the encoding of the information, and the overall billing process to determine if there was an error or any other problem.
Water bills should be properly checked before they are released to consumers. The meter reading, computation, and information entered into the system should be reviewed to make sure they are correct. If an error or oversight happened, it must be identified and corrected.
We will coordinate with the offices and personnel involved in meter reading and billing to determine where the problem may have occurred. The records will also be reviewed to make sure that the bill issued is supported by the actual meter reading and proper computation.
At this point, we are not making any conclusions. We want to verify the facts first and understand what really happened before deciding on the proper action.
We understand the concern hit mga Maydolongnon, especially when a water bill suddenly becomes much higher than usual. This is your money, and you have every right to ask questions about your bill.
Rest assured that the Office of the Mayor will do its best to address this matter fairly and promptly. We will also work to make sure that proper checking is followed so that similar problems can be avoided in the future.
Damo nga salamat hit iyo pag intindi, mga igkasi ko Maydolongnon!
