14/08/2026
BE KIND TO THE FRONTLINE.
We understand your frustration. We understand that waiting can be difficult, and we know that everyone wants their concerns addressed immediately.
But behind every uniform is a person who is also trying their best to serve.
We don’t make every policy.
We don’t create every requirement.
We don’t control every limitation.
We are simply the people implementing the system while doing our best to help.
So before directing your anger at the person in front of you, pause and remember: your words can hurt someone who is also just trying to do their job.
Let’s choose understanding over blame.
Be kind. We’re human too. 💙