Travel Tax - TIEZA

Travel Tax - TIEZA Travel Tax Department of Tourism Infrastructure and Enterprise Zone Authority (TIEZA)

18/03/2026

ADVISORY TO THE PUBLIC:

In view of the anticipated disruption to the country’s transport system due to PISTON’s nationwide protest on March 19, 2026, onsite operations at the TIEZA Travel Tax Central Office will remain open until 5:00 PM.

Meanwhile, TIEZA Travel Tax Satellite Offices will observe the following operating hours:

* SM City Manila – 9:00 AM to 5:00 PM
* SM City North EDSA – 9:00 AM to 5:00 PM
* Robinsons Galleria – 9:00 AM to 5:00 PM
* SM Makati – 10:00 AM to 6:00 PM

Airport Travel Tax counters will continue to operate during their regular hours to serve all passengers.

For added convenience, passengers may also avail themselves of our Online Travel Tax Services, which remain available 24/7.

• For full travel tax payments, you may access our Online Travel Tax Services System (OTTSS) at https://tieza.gov.ph/online-travel-tax-payment-system/

• For Travel Tax Exemption Certificate (TEC) applications, you may file your TEC online by visiting https://tieza.gov.ph/travel-tax-exemption/

• For Reduced Travel Tax (RTT) applications, you may file your RTT online by visiting https://tieza.gov.ph/reduced-travel-tax/

• For Travel Tax Refund applications, you may file your request online by visiting https://tieza.gov.ph/travel-tax-refund/

For further inquiries, please email [email protected] and kindly check the official website of TIEZA at https://www.tieza.gov.ph for further Advisories/Announcements.

Thank you.

30/10/2025

ADVISORY TO THE PUBLIC

In view of the anticipated heavy traffic congestion and increased mobility of motorists and commuters nationwide in observance of All Saints’ Day and All Souls’ Day, the Flexible Work Arrangements (FWA) in all TIEZA offices nationwide shall be adjusted as follows:

October 30, 2025 (Thursday):

• The TIEZA Travel Tax Office at the Central Office will remain open until 5:00 PM.

• All other Satellite Offices and airport travel tax counters will operate during their regular hours to serve passengers.

November 3, 2025 (Monday):

• The TIEZA Travel Tax Office at the Central Office will be open from 8:00 AM to 5:00 PM.

• All other Satellite Offices and airport travel tax counters will continue to operate during their regular hours.

For the convenience of the traveling public, Online Travel Tax Services are available 24/7 via:

• Full Travel Tax Payments: https://tieza.gov.ph/online-travel-tax-payment-system/

• Travel Tax Exemption Certificate (TEC) Applications: https://tieza.gov.ph/travel-tax-exemption/

• Reduced Travel Tax (RTT) Applications: https://tieza.gov.ph/reduced-travel-tax/

For further inquiries, please email [email protected] or visit https://www.tieza.gov.ph for official advisories and announcements.

Thank you.

15/04/2025

ADVISORY TO THE PUBLIC:

In view of the anticipated heavy traffic and increased mobility of motorists and commuters throughout the country vis-à-vis the observance of Holy Week 2025, onsite operations at the TIEZA Travel Tax Central Office on April 16, 2025 will remain open until 5:00 PM, while TIEZA Satellite Offices will remain open until 1:00 PM.

Airport Travel Tax counters will continue to operate during their regular hours to serve all passengers.

Please be advised of the following temporary closures:

• The Travel Tax Central Office will be closed from April 17, 2025, and will resume operations on April 21, 2025.
• Satellite Offices will be closed from April 17–18, 2025, and will likewise resume operations on April 21, 2025.

For added convenience, passengers may also avail themselves of our Online Travel Tax Services, which remain available 24/7.

• For full travel tax payments, you may access our Online Travel Tax Services System (OTTSS) at https://tieza.gov.ph/online-travel-tax-payment-system/

• For Travel Tax Exemption Certificate (TEC) applications, you may file your TEC online by visiting hhttps://tieza.gov.ph/travel-tax-exemption/

For further inquiries, please email [email protected] and kindly check the official website of TIEZA at https://www.tieza.gov.ph for further Advisories/Announcements.

Thank you.

12/01/2025

ADVISORY TO THE PUBLIC:

In reference to Memorandum Circular No. 76, Series of 2025, issued by the Office of the President on January 10, 2025, please be informed that the work in government offices and classes at all levels in the Cities of Manila and Pasay will be suspended on January 13, 2025.

In light of this, TIEZA Main Office and Travel Tax Satellite Office at SM Manila will be closed for business.

All other Satellite Offices and airport travel tax counters will continue to operate during their regular hours to serve all passengers.

This suspension is implemented due to the "National Rally for Peace" of the Iglesia ni Cristo, which is expected to draw numerous participants to Manila and Pasay City.

For added convenience, passengers may also avail themselves of our Online Travel Tax Services, which remain available 24/7:

•For full travel tax payments, you may access our Online Travel Tax Services System (OTTSS) at https://tieza.gov.ph/online-travel-tax-payment-system/

•For Travel Tax Exemption Certificate (TEC) applications, you may file your TEC online by visiting https://tieza.gov.ph/travel-tax-services/

•For Reduced Travel Tax (RTT) certificate applications (valid for tickets issuance), you may apply for your RTT certificate online by visiting https://tieza.gov.ph/reduced-travel-tax/

For further inquiries, please email [email protected] and kindly check the official website of TIEZA at https://www.tieza.gov.ph for further Advisories/Announcements.

Thank you.

08/01/2025

ADVISORY TO THE PUBLIC:

In light of the road closures and traffic rerouting schemes in Metro Manila in observance of Traslacion 2025, onsite work at the TIEZA Main Office will be suspended tomorrow, 9 January 2025, starting at 12:00 NN. Consequently, the Travel Tax Satellite Office at SM Manila will be closed for business, while the TIEZA Travel Tax Department at the Central Office will remain open until 5:00 PM.

All other Satellite Offices and airport travel tax counters will continue to operate during their regular hours to serve all passengers.

For added convenience, passengers may also avail themselves of our Online Travel Tax Services, which remain available 24/7.

•For full travel tax payments, you may access our Online Travel Tax Services System (OTTSS) at https://tieza.gov.ph/online-travel-tax-payment-system/

•For Travel Tax Exemption Certificate (TEC) applications, you may file your TEC online by visiting https://tieza.gov.ph/travel-tax-services/

•For Reduced Travel Tax (RTT) certificate applications (valid for tickets issuance), you may apply for your RTT certificate online by visiting https://tieza.gov.ph/reduced-travel-tax/

For further inquiries, please email [email protected] and kindly check the official website of TIEZA at https://www.tieza.gov.ph for further Advisories/Announcements.

Thank you.

18/12/2024

Important Notice for Travelers

The Travel Tax Department anticipates a significant increase in passenger volume this travel season. To minimize potential delays and ensure a smoother travel experience, we strongly encourage all passengers to prepay their travel tax online through the Online Travel Tax Services System (OTTSS).

Prepaying your travel tax online will significantly streamline your check-in process and allow you to proceed through the airport more efficiently.

Simply visit https://tieza.gov.ph/online-travel-tax-payment-system to complete the payment process.

The Travel Tax Department appreciates your cooperation and wishes you a pleasant and hassle-free travel experience.

TIEZA Travel Tax Department

Address

6th Floors, Tower 1 Double Dragon Plaza Double Dragon Meridian Park Macapagal Avenue Corner EDSA Extension,, Bay Area
Pasay City
1302

Opening Hours

Monday 8am - 5:30pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm

Telephone

+639998502158

Website

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