19/08/2026
A meeting was held between Secretary Social Welfare & Bait-ul-Maal, Ms. Saira Omer, and DG SW&BM , Additional Secretary , PITB representatives and IT consultant to discuss new IT initiatives and the progress of existing MIS systems with PITB. The discussion focused on AI-based citizen support, HRMS, child protection, anti-beggary, disability services, accessibility, and improvement of existing systems.
The meeting also discussed better reporting, case management, Daily Situation Reports (DSRs), and clear timelines for system improvements. These initiatives will help make welfare services more digital, easy to manage, transparent, and accessible for citizens.