24/08/2026
A good partnership brings different strengths together for the same person.
Ng Teng Fong General Hospital provides the clinical care and guidance that patients with complex kidney, heart and liver conditions need. Loving Heart brings its experience in the community: trusted local relationships, trained Community Carers, and the ability to stay connected with people after they return home.
At the launch of Care Connect Hub, Loving Heart and Ng Teng Fong General Hospital signed a Memorandum of Understanding to formalise this shared commitment.
Over the next two years, the pilot is expected to support about 1,000 high-risk patients. For selected patients, Loving Heart Community Carers will provide non-clinical support after discharge. They can check in, encourage patients to stay connected to their care plans and appointments, notice when something may not be right, and raise concerns through the appropriate care team.
They do not replace doctors or nurses. But for someone recovering at home, especially an older person or someone with limited support, a consistent community connection can make the journey less uncertain.
Care Connect Hub reflects what Loving Heart believes in: care is not only about what happens in a clinic or hospital. It is also about the relationships around a person that help them continue living well, safely and with dignity in the community.
A pilot programme is underway to bring home care to patients after they are discharged from hospital. It is an initiative by Ng Teng Fong General Hospital and social service agency, Loving Heart. It involves patients with complex chronic conditions who get help at home from retired nurses and traine...