Competition and Consumer Commission of Singapore

Competition and Consumer Commission of Singapore Welcome to the official page of the Competition and Consumer Commission of Singapore (CCS)

CCS's mission is making markets work well to create opportunities and choices for businesses and consumers in Singapore.

🚦 Would you recognise the red flag? Not every conversation between competitors is problematic. But discussions about fut...
21/08/2026

🚦 Would you recognise the red flag?

Not every conversation between competitors is problematic. But discussions about future prices or other commercially sensitive information can raise competition concerns.

When in doubt, don't participate 🙅🏼‍♀️🙅🏼‍♂️

If you have credible information about suspected cartel conduct, report it to CCS: go.gov.sg/reward-whistle-blow

CCS has issued a warning letter to HelloRide for attempting to propose price discussions with Anywheel on two occasions ...
17/08/2026

CCS has issued a warning letter to HelloRide for attempting to propose price discussions with Anywheel on two occasions in 2025.

HelloRide and Anywheel are currently the only two licensed operators of shared bicycle services in Singapore. On both occasions, Anywheel did not engage further with HelloRide and reported the communications to CCS.

CCS commends Anywheel for doing the right thing — not engaging in the proposed price discussions and reporting the matter to us.

Businesses are reminded that they must determine their conduct in the market independently. CCS will take enforcement action against businesses found to have engaged in anti-competitive conduct.

🔗 Find out more about the case: go.gov.sg/helloride-anywheel-pricediscussions

Businesses involved in anti-competitive conduct are encouraged to come forward. Individuals with useful information on cartel activity can also report it to CCS —
🔹 Leniency Programme: go.gov.sg/applyforleniency
🔹 Reward/Whistle-blowing Scheme: go.gov.sg/reward-whistle-blow

Been a victim of unfair trade practices? You don't have to face it alone. Under the Consumer Protection (Fair Trading) A...
06/08/2026

Been a victim of unfair trade practices? You don't have to face it alone. Under the Consumer Protection (Fair Trading) Act or CPFTA, you have the right to seek redress.

Start by reaching out to CASE: www.case.org.sg or call 6277 5100.

Learn more about CPFTA and useful tips to protect yourself at https://go.gov.sg/ftpforbeauty

✨ IN THE ACT has a new look!In our latest July issue, we spotlight a recent beauty sector case where CCS secured a commi...
31/07/2026

✨ IN THE ACT has a new look!

In our latest July issue, we spotlight a recent beauty sector case where CCS secured a commitment from DNA Brands Co Pte Ltd to refund affected consumers and cease unfair sales practices.

Learn how CCS protects consumers and promotes fair and transparent business practices in Singapore, alongside highlights from our international engagements and collaborations.

📖 Read more: https://go.gov.sg/intheact-newsletter

📩 Subscribe to IN THE ACT: https://go.gov.sg/subscribe-ccsnewsletter

Pressured into buying a beauty package you didn't want? You may be eligible for a refund.Following an investigation into...
30/07/2026

Pressured into buying a beauty package you didn't want? You may be eligible for a refund.

Following an investigation into unfair sales practices, CCS has secured a commitment from DNA Brands Co Pte Ltd to provide refunds to eligible consumers, with up to $1 million placed in escrow and administered by CASE.

Consumers who purchased products or services from specified DNA Brands outlets from 1 January 2023 onwards and experienced undue pressure or other aggravating circumstances may qualify for a refund, subject to assessment of individual circumstances.

🔗 Check if you're eligible and find out how to apply: https://go.gov.sg/refundscheme

CCS has updated its Passenger Airline Guidance Note 2026, providing clearer guidance on how airline alliance agreements ...
28/07/2026

CCS has updated its Passenger Airline Guidance Note 2026, providing clearer guidance on how airline alliance agreements are assessed under the Competition Act.

Key updates:
✈️ A streamlined 3-step review process with clearer milestones
✈️ Expanded guidance on commitments to address competition concerns
✈️ Clearer guidance on competition assessment, including market definition and airline alliances
✈️ Enhanced framework for assessing Net Economic Benefit (NEB)

The updated guidance incorporates feedback from the public consultation and takes effect on 27 July 2026.

📄 Read PAGN 2026 here: https://www.ccs.gov.sg/anti-competitive-practices/legislation-and-guidelines/guidance-notes/

CCS has commenced an in-depth review of the proposed acquisition by SUTL Enterprise Ltd, through its wholly-owned subsid...
23/07/2026

CCS has commenced an in-depth review of the proposed acquisition by SUTL Enterprise Ltd, through its wholly-owned subsidiary One15 Marina KB Pte. Ltd., of the property and assets at Marina at Keppel Bay from Keppel Bay Pte Ltd.

For more details, read: go.gov.sg/phase2-sutl-one15-mkb-kb

Before signing that beauty package, pause and ask the questions that matter.✔ Do I know the full cost?✔ Am I being press...
17/07/2026

Before signing that beauty package, pause and ask the questions that matter.

✔ Do I know the full cost?
✔ Am I being pressured to decide immediately?
✔ Do I need more time to consider through?
✔ Do I fully understand the terms?
✔ Am I comfortable saying no?

A recommendation should never feel like an obligation.

Know your rights! The Consumer Protection (Fair Trading) Act shields you from businesses that mislead or deceive. Find out how you can protect yourself at www.ccs.gov.sg.

10/07/2026

A beauty or hair appointment shouldn’t leave you feeling pressured to sign up for a package. Before you commit:

⏸️ Pause
💬 Ask questions
📝 Review the terms carefully

You’re always allowed to say, “I need time to think about it.”

Know your rights! The Consumer Protection (Fair Trading) Act protects you from misleading or high-pressure sales tactics. Learn more useful tips at www.ccs.gov.sg.

The Singapore High Court has upheld CCS’s finding that two warehouse operators, CNL and Gilmon, exchanged information on...
07/07/2026

The Singapore High Court has upheld CCS’s finding that two warehouse operators, CNL and Gilmon, exchanged information on intended surcharges with competitors and then used it in negotiations with customers.

🚨 Reminder: businesses must determine their pricing independently and should not coordinate with competitors or exchange confidential information about future prices or pricing intentions.

Read the full case details: go.gov.sg/cnl-gilmon-appeal

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