NACC Reveals Updated ITA Assessment Level to Enhance Credibility and Efficiency
The National Anti-Corruption Commission (NACC) has revealed the results of the ITA assessment for the year 2023, with a total of 8,323 participating agencies. 674 agencies achieved the “Excellent Pass” level, 2,550 agencies achieved a “Decent Pass” level, and 3,513 agencies achieved the “Pass” level. This year has seen an adjustment in the assessment levels using a new scoring criterion, believed to be more efficient and credible.
Police General Watcharapol Prasarnrajkit, NACC President, disclosed at the ITA 2023 announcement that this has been a challenging year for NACC, especially in 2023, as the number of agencies participating in the assessment significantly increased to 8,323 agencies. NACC has received excellent cooperation from various agencies including the Office of Public Sector Anti-Corruption Commission (PACC), the Office of the Public Sector Development Commission (OPDC), and the National Statistical Office of Thailand, ensuring a more comprehensive and efficient assessment.
ITA assessment involves evaluating every type of governmental agency that holds legal entity status, including specific boards such as "agencies of the courts, agencies of the Parliament, agencies of independent organizations under the constitution, and fund-type agencies." The aim is to develop administrative and managerial practices at the organizational level. Therefore, the design and data collection in ITA evaluation specifically focus on operational or administrative units, excluding Ministers, the executive branch, or the Board of Directors. The evaluation examines the quality of services provided by the 8,323 agencies and their transparency in disclosing information to service recipients, the public, and employees. NACC emphasizes effective public disclosure and does not view the assessment as a fault-finding mission, but rather a tool to promote efficient government services and identify gaps in performance, satisfying citizens' needs without aiming to find faults. Thus, ITA supports government agencies to function to their fullest capability.
In order to increase the credibility of the ITA assessment score and to avoid confusion, the Office of the NACC has made adjustments to the assessment level, introducing a new Rating Score format that enhances the reliability of the resulting figures. These changes are as follows:
A score of 95.00 – 100, previously categorized at level AA, is now subject to a condition that requires scores on all tools, including IIT, EIT, OIT, to be 95 or above, and is classified under the “Excellent Pass” level.
A score of 85.00 – 94.99, previously at level A, is now subject to a condition that requires scores on all tools, including IIT, EIT, OIT, to be 85 or above, and is classified under the “Decent Pass” level.
A score of 75.00 – 84.99, previously at level B, has been adjusted to 85.00 and above, subject to a condition that requires scores on all tools, including IIT, EIT, OIT, to be 85 or above, and is classified under the “Pass” level.
A score of 65.00 – 74.99, previously at level C, has been adjusted to 70.00 – 84.99 without conditions and is classified under the “Requires Improvement” level.
A score of 55.00 or below is considered to be in the “Urgent Improvement Required” level.
The ITA assessment for the year 2023 found that there were 1,006,246 participants in the ITA assessment, divided into 584,395 members of the public receiving services and 421,851 state officials. The ITA scores consisted of 674 agencies achieving an "Excellent Pass," 2,550 agencies achieving a "Decent Pass," and 3,513 agencies achieving a "Pass" level, out of a total of 8,323 participating agencies."