Government Citizen Interaction Centre

Government Citizen Interaction Centre GCIC is a primary contact center to enhance monitoring of service delivery & provide a channel for feedback and suggestions from the citizens of Uganda

The Government of Uganda through the Ministry of ICT under NITA (U) has established a primary contact centre for citizens to enhance the monitoring of service delivery and provide a channel for feedback and suggestions from citizens. This contact centre is called the Government Citizen Interaction Centre (GCIC). Citizens are constantly sharing their views about what they want and need, opinions on

service delivery standards from Government, what they like and dislike, and their overall expectation from Government. Listening to the people by Government yields better and effective delivery of services to citizens and creates more transparency and accountability. Timely, cost-effective and data driven communication between Government and Citizens is a critical aspect in service delivery, policy formulation, and citizen participation in governance. The centre serves as the primary contact for citizens to enhance the monitoring of service delivery and provide a channel for feedback and suggestions from citizens

»Our Services

1. The Government Citizen Interaction Centre (GCIC) facilitates the interaction between Ugandan citizens and the general public with Government through the various available channels.
2. Facilitates citizen led service delivery monitoring by providing avenues for feedback with the ordinary citizen.
3. The Government Citizen Interaction Centre (GCIC) provides strategic communication leadership and support in government communications.
4. Publishes the quarterly “GCIC Newsletter” that outlines major initiatives by Government to address citizen’s concerns.
5. Provides Strategic communication services, guidance, support to government, and the public.
6. The GCIC assists in the distribution of government statements, documents to citizens. An information enquiry service is provided, where government and government-related information can be obtained.
7. The GCIC provides media monitoring, photographic, radio and video production services to government. The centre maintains a database of contact information and profiles of government role-players and arranging access to government officials
8. The GCIC maintains a database of contact information (directories) and profiles of government role-players and provides an information enquiry service where government and government-related information can be obtained.

06/05/2026

05/05/2026
After 6 years of impact the _Girls Empowering Girls Programme_ closes out this week.From 2019 to 2026, GEG supported 3,5...
17/04/2026

After 6 years of impact the _Girls Empowering Girls Programme_ closes out this week.

From 2019 to 2026, GEG supported 3,500 vulnerable adolescent girls across Kampala through mentoring education support cash transfers and life skills.

It’s Uganda’s first urban social protection initiative for girls, and the results speak for themselves: more girls staying in school, starting businesses, and shaping their futures.

📅 Join us
High-Level Close-Out Event
Theme: _Empowered Girls, Resilient Futures: Celebrating Impact and Inspiring the Next Generation_
Where: KCC Grounds,Kampala

500 leaders, partners, mentors, teachers and girls will gather to celebrate the journey and chart the path to scale up 🚀

This is more than a close-out. It’s a commitment to keep investing in girls 💜

🚨 Job abroad alert! Don't fall prey to traffickers. Only use licensed labour export companies. They ensure your safety, ...
13/04/2026

🚨 Job abroad alert!

Don't fall prey to traffickers. Only use licensed labour export companies. They ensure your safety, welfare & follow-up abroad plus are regulated by .

Scammed? Report to or nearest Labour office NOW.

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12/04/2026
📢 It’s here! The 4th Annual National Labour Convention & Expo 2026  📅 15–16 April 2026  📍 Kampala Serena Hotel  🎯 Theme:...
10/04/2026

📢 It’s here! The 4th Annual National Labour Convention & Expo 2026 

📅 15–16 April 2026 
📍 Kampala Serena Hotel 
🎯 Theme: “Unlocking the Potential of Uganda’s Youth Labour Force”

H.E. Vice President Jessica Alupo will preside as Chief Guest 🇺🇬 

Two days of dialogue, solutions, and opportunities focused on youth employment, decent work, and the future of Uganda’s labour force.

Greater Kampala is getting a $500M upgrade — and it’s about time 🇺🇬  GKMA-UDP covers Kampala, Wakiso, Mukono & Mpigi. Th...
10/04/2026

Greater Kampala is getting a $500M upgrade — and it’s about time 🇺🇬 

GKMA-UDP covers Kampala, Wakiso, Mukono & Mpigi. That’s 5.79 million of us. 

Swipe to see what’s changing 👉 
✔️ 35% less traffic 
✔️ 70% less flooding 
✔️ 10 new markets for 4,500+ traders 
✔️ Wetlands + digital plans so we grow smart 

This is Vision 2040 turning into real roads, drains, and markets. 

Coffee Update! ☕️ Uganda's latest farm gate prices:- Kiboko: 6,000-6,500 UGX- FAQ : 12,000-12,500 UGX-Arabica: 14,500-15...
09/04/2026

Coffee Update! ☕️ Uganda's latest farm gate prices:

- Kiboko: 6,000-6,500 UGX
- FAQ : 12,000-12,500 UGX
-Arabica: 14,500-15,500 UGX
-Ducar: 15,000-15,500 UGX

Prices change, stay alert!

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Address

Ministry Of Information And Communications Technology ICT House , Plot 10/12, Parliamentary Avenue
Kampala
7817

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 08:00 - 15:00

Website

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